Worst Car dealership I've dealt with before.
I purchased a F350 with a 12 ft. service bed for my construction business on 2/18/2021 from Dillon. I paid $13,100 cash for taxes and tags out the door. On 4/5/2021 I had to text Dillon to see where the tags were, 46 days later. I did receive the tag on later that day but was still 16 days past the 30-day tag he had given us. 3 days later we were pulled over by NCDOT for not having proper plates on the truck. After looking at the paperwork the truck didn't have a weight tag and was registered improperly with a gross weight of #6000, The truck weights over #8000 lbs. empty. NCDOT give us a verbal warning since he could see that the truck was just brought. He stated that the truck needed to be parked until the proper tags was purchased. I contracted Dillon on 4/08/2021 and he said he would like into it. I sent him a picture of the tag and the paperwork that came with the tag. 4 days go by and no response, so i texted him again on 4/12/2021 and he said he would asked someone again about it. On 4/16/2021 I sent another text saying I needed update, meanwhile this truck is a paper weight at my office because NCDOT told us to park it. Dillon then said he would have someone contract me once again by noon on 4/16/2021 and you guessed it, no one called. At 1:38pm on 4/16/2021 another text was sent to him stating that no follow up call was done and again on 4/18/2021 and again on 4/19/2021. On 4/19/2021 he sends me a pic that shows a plate fee of 38.75 and said that the weighed plates are higher. and that they wouldn't take care of it. So now I'm here looking to get this resolved so we can drive the truck I bought in February back on the road, so I can stop losing money due to the fact we can’t drive it. I have contacted the DMV and the women said it is the responsibility of the seller and the person getting the tags to declare the right weight. And that the Vin# weight needs updated to included current gross weight. This is very concerning that a commercial truck sales company that has been in business for 11 years doesn't make sure that this information is correct. At this point all i want is a weighted tag to cover the current gross weight. As time moves forward, I will have no choice but to go after lost revenue. Also, their customer service is so great that he hung up on my today.
DO NOT BUYER BEWARE, PLEASE LISTEN
BUYER BEWARE, DONT BUY IT PLEASE here is Mrs e-mail address I will tell you the story straight form my mouth know hear say tell you the truth take your business some place else. Disabled Veterans
excellent sevice, will be back !
friend referred me to them they was ecstatic with their new work van as am I Very happy with my purchase also , no problems at all . Very nice, knew what I wanted and also helped me get financed on a utility work van with extremely low miles and low monthly payment. All around excellent for me !
Dillon was very helpful in my purchase of a 2008 GMC 3500 hd crew. I found him to be a person of integrity who answered every question,encouraged me to have my mechanic evaluate the the truck and was open to making the sale good for me as well as for the dealer. It was a very good experience.
great people; and staff business is young and eager to work with me . customer service is always quick and nice very helpful we highly recommend. no problems ever !
Don't buy here!
Don't buy here unless you want a piece of junk car. They sold me a car with a warped head gasket and said they "fixed" the problem. I would take your business elsewhere if I were you.
Best Buying Experience, Highly Recommended
I recently bought a 2011 BMW 335i. Its been a great car no complaints at all. The buying process was fast. 5 stars due to non pressuring salesman. Would highly recommend.
I had a great time with Logan and jeremy .Great people to work with and paperwork was done correctly and in a timely manner. Just all around a great group of people to work with . not to mention i have had my vehicle for months now and not the first problem. Thanks ,
Johnson Brothers Automotive
NEVER buy a car from them. They sell broken cars and when you take it back to get it repaired they say they "fixed" the problem but didn't actually do anything to the car. They ignore your phone calls and make up excuses to get out of trying to fix the situation. Don't waste your time or money.
Bought my 08 Lexus from them. The experience I had with this dealership was nothing short of amazing. Every employee helped and worked together to make my first car buying experience amazing. Would recommend this dealership to anyone looking for quality in vehicles and honest people to work with.