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Reviews

Average Ratings

4.6
109 lifetime reviews. Includes reviews of Kia Mazda of Old Saybrook from DealerRater.com
  • Amazing first time car buying experience
    April 19, 2017

    My husband and I recently went into Kia of oldsaybrook just to look seeing as how it was our first time buying a new vehicle. We came across A sal...


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    My husband and I recently went into Kia of oldsaybrook just to look seeing as how it was our first time buying a new vehicle. We came across A sales associate Bill who was absolutely amazing from the beginning. He made buying our first vehicle easy and comfortable. I had to have been such a pain in the butt customer with so many questions but he kept a smile the entire time. Bill has an amazing personality and really makes buying a car fun. Plus we have a two and a half year old so the staff there was amazing making him feel comfortable and occupied. What made my husband happy was the emails after we already had the car of reaurance that they were there if anything was to go wrong. Thank you again Bill, Dan and John!

    Does recommend this dealer

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  • GREAT honest people!!
    February 27, 2017

    Bought a kia optima yesterday ... Bill in sales was wonderful from the time we walked in till we left !! Fran was very helpfuland knowledgable. ...


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    Bought a kia optima yesterday ... Bill in sales was wonderful from the time we walked in till we left !! Fran was very helpfuland knowledgable. Dan finance man took the time to explain everything!! ... Wonderful employees!! We definately be a return customer at this dealership!! So thrilled with my car!!! A special Thank u to Amy for setting things up for me!! 😘😘

    Does recommend this dealer

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  • Used car

    Working with John easy and painless wasn't pressured in buying the car I wanted, dealership was clean and all were very helpful


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    Working with John easy and painless wasn't pressured in buying the car I wanted, dealership was clean and all were very helpful

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • John Coons found us the best finance deal.
    November 2, 2016

    John's attention to detail was excellent. We felt no sales pressure and he answered all our questions. When it came to the finance John had the an...


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    John's attention to detail was excellent. We felt no sales pressure and he answered all our questions. When it came to the finance John had the answers and found the best finance deal we could have imagined.

    Does recommend this dealer

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  • Ask questions up front
    July 2, 2016

    I found a car I liked were working out the deal, l asked if the car had two keys. Was told that it would checked on. We got the deal worked out ...


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    I found a car I liked were working out the deal, l asked if the car had two keys. Was told that it would checked on. We got the deal worked out ,about ninety five % completed I was told there was no second key. They would no supply one.i could have walked out right then, but I liked the car and I think I got a very good deal. We discussed it and was told that they would supply a key at there cost. It turns out the smart key cost's $475 dollars and the dealer doesn't get a break. They pay the same price as me. It turned out the salesman would buy a key blank from the internet, about 80 dollars, I would meet him get new key coded, at a cost I don't know yet and I would and would pay him.l assume it end up in 350$ range. I still think I got a good idea rich out about 75 mi for this car they beat all other prices by about 3000$. Also they gave me a very good price on my trade.. The salesman name is Jay, not listed below. Also I don't think there was a manger available. At least they never talked to me.

    Does recommend this dealer

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  • Kudos to Salesman - Joe Silvia
    May 3, 2016

    We had already planned on buying our new Mazda from another local dealership but we were just unsure and not happy with the way we were treated. S...


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    We had already planned on buying our new Mazda from another local dealership but we were just unsure and not happy with the way we were treated. So, we decided to look for our Mazda at another dealership. Mazda of Old Saybrook was wonderful and earned our respect, reference and future business in how they dealt with us. The biggest difference was the salesman - Joe Silvia. He was honest from the get-go and worked hard and didn't stop until he found use the exact car we wanted. He was respectful, honest and answered every question we had. He is the primary reason we would return to Mazda of Old Saybrooki. I highly recommend him to anyone looking for a new car.

    Does recommend this dealer

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  • Tiearra's 2010 Honda Accord Coupe
    March 10, 2016

    My experience here was beyond great!??Got the car of my dreams & they work w you as far as monthly payments!! They were so professional & they're ...


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    My experience here was beyond great!??Got the car of my dreams & they work w you as far as monthly payments!! They were so professional & they're responsiveness was on point! My mom loved they're service so much, she also bought a vehicle lol

    Does recommend this dealer

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  • Great Experience
    February 25, 2016

    Working with Joe made my experience of buying a new car easy and painless. Joe was very helpful, honest, and hard working. I would highly recomm...


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    Working with Joe made my experience of buying a new car easy and painless. Joe was very helpful, honest, and hard working. I would highly recommend anyone in the market for a new car to check this place out!

    Does recommend this dealer

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  • great experience

    Working with Joe made my experience of buying a new car easy and painless. Joe was very helpful, honest, and hard working. I would highly recommen...


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    Working with Joe made my experience of buying a new car easy and painless. Joe was very helpful, honest, and hard working. I would highly recommend anyone in the market for a new car to check this place out!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer focus
    January 25, 2016

    Working with John Coons was a pleasure. Straight forward, organized and knowledgable. Would highly recommend to those looking for a hassle free ex...


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    Working with John Coons was a pleasure. Straight forward, organized and knowledgable. Would highly recommend to those looking for a hassle free experience while shopping for a new car.

    Does recommend this dealer

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