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Reviews

Average Ratings

4.8
151 lifetime reviews.
  • Very happy with Victor Chevrolet

    I bought a new Malibu from Joe Gefell. Joe was professional and helpful. He spent a lot of extra time to set up the on star app and to go over the...

    Dealer Response

    Troy, Thank you for choosing Victor Chevrolet. We are glad we were able to help you buy your new vehicle and that Joe made sure you understood ev...


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    I bought a new Malibu from Joe Gefell. Joe was professional and helpful. He spent a lot of extra time to set up the on star app and to go over the features of the car. Everyone was low pressure and nice. The car was also detail 100% inside and out. It is good to have a better car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Troy, Thank you for choosing Victor Chevrolet. We are glad we were able to help you buy your new vehicle and that Joe made sure you understood everything about your vehicle. We look forward to working with you in the future. Victor Chevrolet


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  • Just a another car shop.

    Just another pressure shop- Sales people pushy- When the hell are you to understand that sometimes it takes awhile to make a choice regarding a...


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    Just another pressure shop- Sales people pushy- When the hell are you to understand that sometimes it takes awhile to make a choice regarding a car purchase - there's a million chevys for sale - jeeeez - Pressure worked back when there was no internet to compare and deal- but today- people walk when turned off- Went to buffalo- saved actually some real $$

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Machinist

    The new complex that Victor Chevrolet has built is fantastic! The salesperson that I placed a call too helped me with the information that I needed!


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    The new complex that Victor Chevrolet has built is fantastic! The salesperson that I placed a call too helped me with the information that I needed!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • AWFUL

    Was given an internet price then when we met with the dealer in person the price of the vehicle was 10k more. Would not step foot in this place ag...

    Dealer Response

    Your experience is certainly not typical of how we treat our customers. Please give me a call at 585.433.2500 so that I may gather some additional...


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    Was given an internet price then when we met with the dealer in person the price of the vehicle was 10k more. Would not step foot in this place again. Many other Chevy dealerships around that are much more honest and friendly.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your experience is certainly not typical of how we treat our customers. Please give me a call at 585.433.2500 so that I may gather some additional information about your visit. Thank you for taking time to share your experience. -Carmen


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  • Not satisfied

    I stopped into Victor chevy for a simple price on trading in my vehicle on one they had there and first thing they said was we need you're license...


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    I stopped into Victor chevy for a simple price on trading in my vehicle on one they had there and first thing they said was we need you're license to give you a price so I gave it to them, Next thing was I had to test drive a vehicle or they couldn't give me a price, so I did and when I got back the salesman goes into the bosses office for about 30mims. I said I have to get goin back to work, at that time I was there for one hour and twenty mins.. So they said ok we will give you a call on the price. I waited a week and still no call. I ended up goin to another local chevy dealer and they treated me with respect and gave me the simple price I was asking for in 14mins without my license or test driving any vehicle and I am going to pick up my new vehicle tomorrow from that other local dealer with no hassle or games!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Happy Wheels!!!!

    I hate buying cars. David Lawrence set the stage on the phone and introduced me to Joe G. I was interested in a Malibu. I never did look at a M...

    Dealer Response

    Bill - Thank you so much for taking the time to write about your experience. We sincerely appreciate your business. We know that you're going to l...


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    I hate buying cars. David Lawrence set the stage on the phone and introduced me to Joe G. I was interested in a Malibu. I never did look at a Malibu. Joe suggested a Cruze, I could get a better deal! I drove one....and I was convinced that I liked it. I was determined that I needed heated seats...ended up with a 2017. I picked up my car 14 hours later, the next morning. All people at this dealer were thoughtful and helpful. Sure glad Megan was there to introduce me to all the technology and features of the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill - Thank you so much for taking the time to write about your experience. We sincerely appreciate your business. We know that you're going to love your 2017 Chevy Cruze!


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  • Very Happy with Victor Chevrolet !

    I purchased a used 2012 RAM and couldn't be happier with the sales & service staff (Tom, Paul, & Dave) at Victor Chevrolet. They were extremely f...

    Dealer Response

    Bill - we sure do appreciate your business and your 5-Star review. We look forward to working with you again sometime in the future. Thanks for ch...


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    I purchased a used 2012 RAM and couldn't be happier with the sales & service staff (Tom, Paul, & Dave) at Victor Chevrolet. They were extremely friendly, courteous, and professional in taking care of all aspects of the sale and service that I required. Special thanks to owner Matt Indiano who went out of his way to see that I was taken care of to my satisfaction. Great organization !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill - we sure do appreciate your business and your 5-Star review. We look forward to working with you again sometime in the future. Thanks for choosing Victor Chevrolet!


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  • Amazing experience!

    Great customer service from Laura working her hardest to please my needs and interests to the amazing finance department and Beth for working hard...

    Dealer Response

    Thank you so much, Joe. We appreciate your business and look forward to working with you again in the future!


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    Great customer service from Laura working her hardest to please my needs and interests to the amazing finance department and Beth for working hard to make my life even better. And to the amazing staff that helped deliver my new truck thanks so much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much, Joe. We appreciate your business and look forward to working with you again in the future!


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  • Terrific Customer Service

    We went to Victor Chevrolet to lease a Chevy Malibu. Karen Marianetti greeted us immediately outside and asked how she could help us. Within 24 ...


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    We went to Victor Chevrolet to lease a Chevy Malibu. Karen Marianetti greeted us immediately outside and asked how she could help us. Within 24 hours, we were driving off with our new car. Karen was thorough, polite and very knowledgeable. Every individual that we dealt with was professional and courteous -- Paul and Hannah were great off-shoots from Karen. We would definitely come back to this location. Gave 3 stars for facilities only because they're in the process of building and parking is difficult at this time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • If you want good customer service go else where.

    I purchased a used car from here. Salesman greeted me made a great pitch of how he wanted to leave a lasting impression. So that he would get fu...


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    I purchased a used car from here. Salesman greeted me made a great pitch of how he wanted to leave a lasting impression. So that he would get future business. Everything still ok to this point. I hand them the check... Ghost town. We had questions for the salesman during the closing. He left couldn't be reached. Business manger had no idea what was going on so he left. Two days later a oil leak. I called my salesman. His quote "i just sell them" ok you are the face of the dealership so you should be assisting me in a resolution. There were three other things promised. I called to reach mangers or salesman. No responses. Had to call numerous times to get answers. Finally a month and a half later, which it took more calls from me. I get sorry we can't help you. If you want this kind of treatment go here. I have purchased 4 cars in the last 7 years. 3 of which from one dealership. I had only one issue with 1 of the 3 cars, but they bent over backwards to help me. The owner even called me. I should have contined buying from that dealer. Buying from Victor chevy was a huge mistake. I wouldn't trust them. Never doing business with them again either.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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