Reviews

Average Ratings

4.8
25 lifetime reviews. Includes reviews of Naples Mazda from DealerRater.com
  • Knowledgeable, Helpful, and Responsive
    November 2, 2017

    We had a great experience working with Dave Kruse at Naples Mazda in Florida. Dave helped us buy a new car for my niece who moved to the area. I a...


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    We had a great experience working with Dave Kruse at Naples Mazda in Florida. Dave helped us buy a new car for my niece who moved to the area. I am located on the West coast and they made the process as easy as possible. Dave is so knowledgeable and was incredibly helpful. Most importantly, he was extremely responsive and always had answers for us. He was quick and got back to us with concrete numbers when other dealers were not easy to work with remotely. We were able to have everything ready to go upon our arrival to Florida. Thank you for everything!

    Does recommend this dealer

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  • Great place to buy a new car!!!
    September 4, 2017

    Nice atmosphere. Friendly and knowledgeable group of people. My husband and I stopped to compare the quality and price to other dealerships. T...


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    Nice atmosphere. Friendly and knowledgeable group of people. My husband and I stopped to compare the quality and price to other dealerships. The salesman showed us all the option we had to choose from and we fell in love with the new mazda 3. From the salesman to the sales manager, they exceeded our expectations and we felt very comfortable making our purchase. Thank you!!!!

    Does recommend this dealer

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  • Miles of smiles
    August 31, 2017

    Gracious, friendly, knowledgeable, helpful, patient, enthusiastic, professional all describe staff and my experience in buying my car at Naples Ma...


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    Gracious, friendly, knowledgeable, helpful, patient, enthusiastic, professional all describe staff and my experience in buying my car at Naples Mazda. Second car from this dealership. Service Department great, as well.

    Does recommend this dealer

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  • Easy to work with!
    August 29, 2017

    This is the 2nd car I have purchased with Tom Jahn. He is honest and fair. If you are looking for a Mazda, Jeep or Dodge and want a no pressure,...


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    This is the 2nd car I have purchased with Tom Jahn. He is honest and fair. If you are looking for a Mazda, Jeep or Dodge and want a no pressure, low stress experience go see Tom today!

    Does recommend this dealer

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  • Terrible Service
    August 16, 2017

    This is one dealership that doesn't care about servicing your Mazda. I have been waiting for 2 years to get my airbag which was recalled replaced...


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    This is one dealership that doesn't care about servicing your Mazda. I have been waiting for 2 years to get my airbag which was recalled replaced. My first call went very nicely. We don't have the part in stock but we'll order it and call you when it come in. A few weeks later I had some EXTREMELY ANGRY part or service person answer. When I explained why I was calling, he literally yelled at me. WE DON'T HAVE THOSE PARTS AND WE HAVE NO IDEA WHEN WE WILL GET THEM. With that I called the Corporate Office, they spoke to the service department and assured me ( I was on the line when corp called) that they would order the parts, they should be in within 1-2 weeks and they would call me for an appointment. When I didn't hear from them, I called them. I could get no one on the phone. They just said leave your name and number and we will call you back. I reached out today to Corporate and they also could not reach anyone in service parts, managers, even the general manager left a a message to call back. At this time, I explained to corp, that I could not trust my car with Naples Mazda. They called Fort Myers office and spoke to a wonderful person set up an appointment for me to come in. They offered to give me a car and to come back the next day to pick up my car rather than having me wait there. Now that' customer service. I highly suggest if you are purchasing a Mazda to go to Fort Myers where they will take care of you.

    Does not recommend this dealer
    Came in for service or repair

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  • Best place to buy a car!!
    August 9, 2017

    As someone who hates the whole car buying process, I cannot say enough about Naples Mazda. From beginning to end they were so helpful and made it ...


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    As someone who hates the whole car buying process, I cannot say enough about Naples Mazda. From beginning to end they were so helpful and made it a great experience! Many thanks to JJ and Conrad, you guys are the best and I love my new car!!

    Does recommend this dealer

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  • Good experience
    July 18, 2017

    Thanks Ryan for working with us and trying your best to make this a great experience. Definitely recommend Ryan as a sales person. He was profes...


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    Thanks Ryan for working with us and trying your best to make this a great experience. Definitely recommend Ryan as a sales person. He was professional, kind and pleasant to work with.

    Does recommend this dealer

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  • Great Experience!
    July 13, 2017

    Great dealership . Made my family feel welcome and comfortable. No high pressure selling. Will be back. Ask for Jerimiah he is the real deal, down...


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    Great dealership . Made my family feel welcome and comfortable. No high pressure selling. Will be back. Ask for Jerimiah he is the real deal, down to earth and professional.

    Does recommend this dealer

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  • Car buying experience
    July 8, 2017

    I highly recommend buying a car from Naples Mazda. Dan Gullick was my salesman, he was knowledgeable, friendly and thorough. He worked hard to fin...


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    I highly recommend buying a car from Naples Mazda. Dan Gullick was my salesman, he was knowledgeable, friendly and thorough. He worked hard to find the new CX5 I was looking for and gave me a great deal on it. It was a pleasure dealing with Dan Gullick and this Mazda Dealership..

    Does recommend this dealer

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  • Amazing!!
    July 4, 2017

    Awesome people to work with, so friendly and inviting. Made buying a new car easy and as stress free as possible. Thanks to them I have a new car ...


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    Awesome people to work with, so friendly and inviting. Made buying a new car easy and as stress free as possible. Thanks to them I have a new car that I love so much!

    Does recommend this dealer

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