Land Rover Houston Central

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
114 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 16, 2020

    Purchased a car from this dealership at the end of August 2020 and two days after the purchase the fan motor, AC and strange squeaking noise started. I... reached out to the sales person AJ and he asked if I purchased a warranty. Unfortunately after taking the car to another dealership they found over 2,000 worth of repairs that need to be done. I contacted the interim pre/owned sales manager and she said she would look into what was all done on the car before it made it on the lot for sale. Still waiting on that call. Please stay away guys. You have been warned of the lies of the condition of the pre-owned cars. Is there any honest people! This is my experience.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 27, 2020

    Brought car in for ?Check Engine Light? it took them a week to replace A and B emission sensors. Had previously replace another engine sensor about 6 months... ago. Check Engine light came on again only two weeks from last visit. Unfortunately Iight came on while I am on an extended road trip

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 25, 2020

    Land Rover Central's Service Dept is second to none. I actually enjoy going there.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2.0 out of 5
    June 19, 2020

    Took Range Rover in for service since the rear AC was not working properly. Facilities were being remodeled, so not the best atmosphere. Shop ordered a... replacement part, and apparently the box showed up the next day - empty. Ended up having to get a ride back to the dealer and get a loaner car for the weekend. Service advisor was slow to return calls when I called for updates. After all of that, the upper rear AC is now working fine, but the lower AC is still not working properly. I will be taking it to a different dealer this time.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 15, 2020

    Dexter gave me exceptional service. I was running late after service was closing and he took care of my flat tire replacement immediately and stayed 40... minutes after close! Bo was great as well starting from when I got my car and was very welcoming on my service visit!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 2, 2020

    We have bought 6 vehicles from here and they never disappoint. Service is great and all is so friendly

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    May 7, 2020

    Although this location is approximately 40 - 45 mins away from my home. This is the only dealer that I go to for vehicle service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 9, 2020

    Excellent service and easy negotiating and purchasing. Drove from Austin because they made me a much better deal. Ivonne was great.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 4, 2020

    Michael my service advisor is always very helpful and the car is sparkling clean when I pick up.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 2, 2020

    Very good experience with car and dealer. Wish Sport interior was updated to something like Velar, but still very nice.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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