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Reviews

Average Ratings

5.0
31 lifetime reviews. Includes reviews of Fox INFINITI of El Paso from DealerRater.com
  • Wonderful service, outstanding staff!

    While researching new cars, my husband and I came across the 2015 Acura TLX. The car had tremendous reviews and recommendations. We visited Hoy-Fo...


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    While researching new cars, my husband and I came across the 2015 Acura TLX. The car had tremendous reviews and recommendations. We visited Hoy-Fox Acura and were happy to meet Claudia Aguilar to help us with the vehicle buying process. Claudia did an outstanding job from start to finish. Not only are we head over heels for our new car, but we are so thankful to have made friends with everyone at Hoy-Fox Acura! Everyone there goes above and beyond to ensure that customer service comes first. This is, by far, the best dealership that I have visited and had the pleasure of working with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • excellent sales presentation
    December 9, 2016

    Melissa Martha of Infiniti was so professional and presenting two test drives. Both vehicles were explained in a nice and enticing manner. Aga...

    Fox Infiniti of El Paso

    Thank you so much for your great review! We are so glad Melissa was able to provide you with a pleasant experience!


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    Melissa Martha of Infiniti was so professional and presenting two test drives. Both vehicles were explained in a nice and enticing manner. Again excellent presentation of brand.

    Does recommend this dealer
    Fox Infiniti of El Paso

    Thank you so much for your great review! We are so glad Melissa was able to provide you with a pleasant experience!


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  • Lease to purchase made easy
    December 1, 2016

    Fox Infiniti made our lease to purchase experience a breeze. Tym Nash, our salesman, and Trevor, the sales manager, patiently answered all of our ...

    Fox Infiniti of El Paso

    We love the color you purchased! Congratulations on your new vehicle and we are so glad to hear Tym and Trevor made the process enjoyable. We look...


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    Fox Infiniti made our lease to purchase experience a breeze. Tym Nash, our salesman, and Trevor, the sales manager, patiently answered all of our questions making our lease to purchase process enjoyable. I highly recommend Tym and Trevor. I'll also be driving the only Liquid Copper QX30 in El Paso. Thank you!!

    Does recommend this dealer
    Fox Infiniti of El Paso

    We love the color you purchased! Congratulations on your new vehicle and we are so glad to hear Tym and Trevor made the process enjoyable. We look forward to seeing you at your routine service appointments!


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  • Amazing Service and Price

    Thank you Infinity! Tym Nash went above and beyond. As you know the car buying process can be a challenge. From start to finish it was smooth. Bes...


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    Thank you Infinity! Tym Nash went above and beyond. As you know the car buying process can be a challenge. From start to finish it was smooth. Best experience ever. Thank you so much Trevor Gordan and Tym Nash! You all are completely asset's to the company.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My experience with FoxAcura
    October 15, 2016

    I went into the service department to habbve my 2010 Acura oil changed and while waiting went into the showroom where Issac came over to me .Issac...

    Fox Infiniti of El Paso

    Thank you for your positive review. Our team works hard to make customers have a great experience! We look forward to servicing your new RDX!


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    I went into the service department to habbve my 2010 Acura oil changed and while waiting went into the showroom where Issac came over to me .Issac he was very professional, knowledgeable about the car that I was looking at and very helpfull and went out of his way to make my experience an awesome on . I purchased a 2017 Acura RDX

    Does recommend this dealer
    Came in for service or repair
    Fox Infiniti of El Paso

    Thank you for your positive review. Our team works hard to make customers have a great experience! We look forward to servicing your new RDX!


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  • GREAT FANTASTIC SUPERB
    September 23, 2016

    MY EXPERIENCE WAS SURREAL. I THOUGHT I WAS DREAMING. EVERYONE WAS GREAT. When I brought the showroom car, the whole car dealership was jumping ...

    Fox Infiniti of El Paso

    Hi Doretha, thank you for the great feedback! We know purchasing a vehicle can be overwhelming so we try our best to make each customer feel speci...


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    MY EXPERIENCE WAS SURREAL. I THOUGHT I WAS DREAMING. EVERYONE WAS GREAT. When I brought the showroom car, the whole car dealership was jumping for joy. I told them WOW, this can't be happening. I never meant such friendly people from the salemans to the finance team that close the deal on the car. Great people WOW.

    Does recommend this dealer
    Fox Infiniti of El Paso

    Hi Doretha, thank you for the great feedback! We know purchasing a vehicle can be overwhelming so we try our best to make each customer feel special and at ease through the process! We have a great team and I am glad you had a great experience! Please let us know the next time you will be at the dealership so we can say hi! Enjoy your new beautiful ride!


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  • Great service
    September 12, 2016

    Isaac is great along with finance team. They went above and beyond to provide great service. Thanks again for your great service and time. I wil...


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    Isaac is great along with finance team. They went above and beyond to provide great service. Thanks again for your great service and time. I will definitely return

    Does recommend this dealer

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  • Tym Nash
    August 30, 2016

    Tym is very helpful, kind and knowledgable of the product. He was always able to assist me with all my questions, he is going to go that extra m...


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    Tym is very helpful, kind and knowledgable of the product. He was always able to assist me with all my questions, he is going to go that extra mile to make sure all customers are satisfied .

    Does recommend this dealer

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  • Bought a Used Car, Treated Like I Was Buying New

    Very friendly and professional. I probably bought the least expensive used car on the lot, but they treated me like I was buying a new top of the ...


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    Very friendly and professional. I probably bought the least expensive used car on the lot, but they treated me like I was buying a new top of the line vehicle. Next time I am in the market for a new or used car, I'm going to Fox.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • APRIL 2015

    IT WAS A GOOD EXPERIENCE BUYING THE CAR. THEY DIDN'T HAVE WHAT MY WIFE WAS LOOKING FOR. ISAAC TOOK THE LEAD AND FOUND EXCATLY WHAT WE WANT IT IN L...


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    IT WAS A GOOD EXPERIENCE BUYING THE CAR. THEY DIDN'T HAVE WHAT MY WIFE WAS LOOKING FOR. ISAAC TOOK THE LEAD AND FOUND EXCATLY WHAT WE WANT IT IN LESS THAN A WEEK. NEGOTIATION WENT SMOOTH AND PAPERWORK WAS EASY. FRANK THE FINANCIAL GUY WAS VERY KIND AND FRIENDLY. MY WIFE IS HAPPY WITH THE NEW CAR AND I'M REALLY HAPPY DEALING WITH THE INFINITI CREW (ISAAC AND FRANK). THIS IS THE SECOND TIME I BUY A CAR FROM HOY-FOX INFINITI IN THE LAST FIVE YEARS

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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