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Reviews

Average Ratings

5.0
23 lifetime reviews. Includes reviews of Acura of Salem from DealerRater.com
  • Great vehicle from a great dealership.
    May 17, 2017

    As a person who dislikes the vehicle purchasing process, I can say I was very happy with my experience purchasing a 2017 Acura RDX at Acura of Sal...

    Acura of Salem

    KT, thank you for all the kind words, we are happy to serve you!


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    As a person who dislikes the vehicle purchasing process, I can say I was very happy with my experience purchasing a 2017 Acura RDX at Acura of Salem. Lisa was easy to work with, knowledgeable, and made sure my needs were exceeded. Chris made the financing process easy and the whole team in Service was a pleasure to work with. Acura of Salem gets my highest rating.

    Does recommend this dealer
    Acura of Salem

    KT, thank you for all the kind words, we are happy to serve you!


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  • Top of the Line in Service & Customer Care
    May 11, 2017

    I have never been so impressed in all my life with the service and attention to detail, as I am with Salem Acura. Terry Mosgrove is a true profes...


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    I have never been so impressed in all my life with the service and attention to detail, as I am with Salem Acura. Terry Mosgrove is a true professional, a man of integrity and he knows his business. He always greets you with a smile and knows your name. He takes the time to explain things in detail as to how your vehicle will be serviced and why. That is pretty rare. I used to take my vehicle to a shop closer to my home or work. But, now that I know I will be taken care of in the highest regard at Acura of Salem, this is the only place I will go to get the very best in service and customer care. I look forward to seeing Terry every time I need service. Sure makes my life simple being able to depend on Acura of Salem. I also want to thank Pat who takes care of me every time I am there to get me where I need to go. What a remarkable team at Acura of Salem. I truly want to thank you all and the team that works on my vehicle from start to finish.

    Does recommend this dealer
    Came in for service or repair

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  • This service department is simply the best!
    May 5, 2017

    Acura of Salem has the best service department I've ever encountered. I'm so impressed with their professionalism, timeliness & work ethic. They...

    Acura of Salem

    Thank you for the amazing review of Terry and Acura of Salem.


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    Acura of Salem has the best service department I've ever encountered. I'm so impressed with their professionalism, timeliness & work ethic. They've been wonderful - especially Terry Mosgrove. He provides top-notch customer service every single time!

    Does recommend this dealer
    Came in for service or repair
    Acura of Salem

    Thank you for the amazing review of Terry and Acura of Salem.


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  • Great place, but the best service department on the planet!
    May 3, 2017

    We have purchased two vehicles from Acura of Salem and hope to do more in the future. While the entire staff have always treated us so well and a...

    Acura of Salem

    Thank you for giving Acura of Salem and Terry a grand review. We plan on keeping him forever :-)


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    We have purchased two vehicles from Acura of Salem and hope to do more in the future. While the entire staff have always treated us so well and are so professional it is Terry Mosgrove that keeps us coming back. I can not tell you how many times he has saved us! He is professional, personable, knowledgeable, takes the time to explain everything to us and gives us options. He contacts us and takes the time over the phone to let us know what is up and gives us the information in laymans terms. Who does that anymore? If Terry ever left Acura of Salem we would follow him there! A gem. Thank you!!!

    Does recommend this dealer
    Came in for service or repair
    Acura of Salem

    Thank you for giving Acura of Salem and Terry a grand review. We plan on keeping him forever :-)


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  • Great Service - Always
    May 1, 2017

    Acura of Salem - especially Terry Mosgrove in the service department - has been wonderful to deal with over the past few years. He really provide...

    Acura of Salem

    Thank you so much for letting us know how we are doing, it is our pleasure.


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    Acura of Salem - especially Terry Mosgrove in the service department - has been wonderful to deal with over the past few years. He really provides friendly, personal service every time I come in for an oil change or other issue.

    Does recommend this dealer
    Came in for service or repair
    Acura of Salem

    Thank you so much for letting us know how we are doing, it is our pleasure.


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  • This dealer cares (service department)
    April 27, 2017

    I will remain a happy client with this service department because they continue to show that they care about their customers. Big thank you to Mik...


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    I will remain a happy client with this service department because they continue to show that they care about their customers. Big thank you to Mike (service manager) for truly showing what the meaning of "customer service" is. PS the shuttle driver (Pat) was awesome. Jacob Wise

    Does recommend this dealer
    Came in for service or repair

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  • Service Department the best
    April 19, 2017

    Over 20 years of buying and service from Acura of Salem and particularly, Terry Mosgrove's personal service has been worth our driving from the ...

    Acura of Salem

    Thank you for letting us know that Terry is still the guy to go to when you need Acura Service.


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    Over 20 years of buying and service from Acura of Salem and particularly, Terry Mosgrove's personal service has been worth our driving from the Oregon Coast. Terry's attention to every detail makes all the difference. We buy from Acura of Salem because of the service department.

    Does recommend this dealer
    Came in for service or repair
    Acura of Salem

    Thank you for letting us know that Terry is still the guy to go to when you need Acura Service.


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  • Fast and Friendly service
    April 13, 2017

    Terry Mosgrove was excellent. Some of the best customer service by far at a dealership. Rather than have me wait he got me a shuttle ride back to ...

    Acura of Salem

    Thank you for the review, I will let Terry know how much we all appreciate him.


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    Terry Mosgrove was excellent. Some of the best customer service by far at a dealership. Rather than have me wait he got me a shuttle ride back to work. If you need work done on your acura Terry is your huckleberry.

    Does recommend this dealer
    Came in for service or repair
    Acura of Salem

    Thank you for the review, I will let Terry know how much we all appreciate him.


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  • The BEST customer service!
    April 6, 2017

    Michael and his team go above and beyond to spoil their customers. Every step of the experience has been exceptional. I feel valued as a customer...

    Acura of Salem

    Thank you for your awesome review, I will be sure to let Mike & Lisa know. If you have any questions about your new Acura, please feel free to co...


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    Michael and his team go above and beyond to spoil their customers. Every step of the experience has been exceptional. I feel valued as a customer and will definitely be a long term Acura of Salem fan.

    Does recommend this dealer
    Acura of Salem

    Thank you for your awesome review, I will be sure to let Mike & Lisa know. If you have any questions about your new Acura, please feel free to contact Lisa at any time :-)


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  • Fast, friendly and curtious.
    March 24, 2017

    My experience with Acura of Salem was excellent. Steve Fortier, our salesman, did an outstanding job with no high pressure tactics that made him a...

    Acura of Salem

    Thank you for your review and praise of Steve, he does have a way of letting his customers know that they are important.


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    My experience with Acura of Salem was excellent. Steve Fortier, our salesman, did an outstanding job with no high pressure tactics that made him a joy to work with. I feel I can go back at anytime with question or concerns and will be dealt with fairly and knowledgeably. I would highly recommend them to anyone.

    Does recommend this dealer
    Acura of Salem

    Thank you for your review and praise of Steve, he does have a way of letting his customers know that they are important.


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