Today I stopped in to look at a beautiful WRX that caught my eye on the road. Sterling met me with a smile on his face and was extremely welcoming and... friendly. Being my first time ever looking at a dealership for a car, he made me feel comfortable asking questions and had great communication skills. I hadn't driven a manual in quite some time but Sterling took me to test drive it and helped me figure out how to drive it again. I was extremely impressed that he took time out of his day to make sure I knew all the ins and outs of the vehicle and becoming very comfortable driving it. I had a wonderful experience. I will be in soon in hopes to buy the vehicle. Thanks again Sterling!
I just bought my 5th Subaru Forester from this dealership (6th Forester, 7th Subaru overall). My experience with both sales Jacob and Dave with my latest... car) and Brian Burke (with all of my cars) has been nothing short of excellent. I have previously had bad experiences with service departments at other dealerships and independent auto mechanics where they treated me like I don't know anything about cars because I'm a woman. Brian always treats me with respect and always goes out of his way to fit me in (for example, to have my snow tires put on my new car a few weeks ago). Jacob went out of his way to give me a great deal on my new Forester. Thanks so much, guys!
I RECENTLEY PURCHASED A NEW SUBARU OUTBACK. The purchase andtrade in price were more than fair. Positive experiences in all aspects of the transaction.... Restored my faith in dealerships. My salesman was Jacob Field... I would highly reccomend.
The folks at Kinney Subaru/Rutland Auto Group are a pleasure to work with. My experience with Jacob, Dave and Graham have exceeded my expectations. Communication... is top notch, and the atmosphere is relaxed. Looking forward to the next one. Dave- Glens Falls, NY.
no one bothered to call me back, and I called multiple times, I don't know if my car is safe to drive, and that is why I switched from VW but now I am... not so sure..
Line, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out t...o Justin Gough at firstname.lastname@example.org or Keith Easter at email@example.com at your earliest convenience.
Great place to buy a car. Everyone was friendly and never pushy. We even showed up an hour before closing and they were very accommodating.
Sara recently sold me my new Subaru Outback in silver. She was very helpful and me me confident that the car she sold me was the right one for me. -Barb... Ladabouche
Chris Pritchard and the others gave me super good service on my used Outback, so good that I bought a new Forester when I was ready for a new vehicle.... I don't think a person could ask for better service Thanks!
Kinney Subaru is what car dealerships should be like. Knowledgeable, polite, not pushy, and above all honest and NOT GREEDY! This doesn't just apply to... the floor staff, but also the financing folks and managers. David, Deanna, and Nick were exceptional, they talk real dealer cost and margins, not the BS numbers other dealers will give you. Best of all, they beat all VT dealerships by over $1200 on a new Outback! Not only did they go above and beyond on the price, but they helped me cut through a different Subaru dealership's BS and deceitful practices. These folks are on the customer's side. They make a living but aren't there to cheat you on every little thing like just about every other new car dealership I've ever stepped into. Thanks guys!
This dealership will be the reason for us never to buy Subaru again. It started going wrong when we picked up the cars, promises made not kept. At service... department always something missing, either they forget to call you or they don't apply coupons , it may be small but it is never perfect .