[{"id":446178,"personPtyId":33406146,"firstName":"Judson","lastName":"Wood","titleText":"Sales Professional","shortBioText":"Hello!!! My name is Judson Wood born October 1, 1982 in small agribusiness community known as Nahunta, North Carolina located about 8 miles outside Goldsboro, North Carolina. I attended Charles B Aycock High School until my junior year. I graduated from North Pitt High School located in Bethel, North Carolina about 9 miles outside of Greenville, North Carolina. I later went on to study secular education at East Carolina University and Pitt Community College.\r\n\r\nI am very pleased to work for Bobs Auto Center. I have been here for a few years and can say it is a pleasure to come to work not only Bobs, but for our customers. \r\n\r\nI look forward to having the opportunity to work for you my customer!!!!","emailTxt":"internetsalesmanager@bobswilmington.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/0688b720d865.jpg","drDealerId":108616,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"1293840000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":446232,"personPtyId":33406881,"firstName":"Thomas","lastName":"Jones","titleText":"Sales Manager","emailTxt":"bacwsalesmanager@millsmanagement.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/9622de991916.jpg","drDealerId":108616,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":446174,"personPtyId":33405353,"firstName":"Calvin","lastName":"Mandley","titleText":"Sales","shortBioText":"My name is Calvin Mandley. I have lived in the Wilmington area since 2008. I am originally from the St. Louis area. I relocated to this area after my father passed in 2007. The reason being, to be closer to family. Family and hard work are values that are very important to me, as well as honesty and transparency. I chose Bobs because they have all the values that I believe are very important in the car business. I played basketball throughout high school and college so I do understand the importance of teamwork. I can honestly say we have a team atmosphere here at Bobs. I will always do my best to meet my customers needs and satisfactions. Bobs is my employer , but I work for you and I promise I will always do everything in my power to give you the best car buying experience possible.","emailTxt":"calvin@bobswilmington.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/09d502faa284.jpg","drDealerId":108616,"dealerEmpStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476158,"personPtyId":36889735,"firstName":"BILLIE","lastName":"MILLER","titleText":"BUSINESS DEVELOPMENT","shortBioText":"Billie Miller is a \"Customer Service Guru\". He has over 20 years of customer service experience. He is the Business Development Manager at Bob's Auto Center Wilmington.","emailTxt":"billie@bobswilmington.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/867a3ee0d668.jpg","drDealerId":108616,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":531076,"personPtyId":46720067,"firstName":"GANNON","lastName":"WELLS","titleText":"SALES PROFESSIONAL","emailTxt":"gannon@bobswilmington.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":108616,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":531075,"personPtyId":46721148,"firstName":"NATHAN","lastName":"EVANS","titleText":"SALES PROFESSIONAL","emailTxt":"nathan@bobswilmington.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":108616,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Sales"}]

Bob's Auto Center of Wilmington

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:30 AM - 5:30 PM

Bob's Auto Center of Wilmington Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:30 AM - 5:30 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 5:30 PM

Thursday

8:30 AM - 5:30 PM

Friday

8:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2014

Welcome to Bob's Auto Center of Wilmington!

...



At Bob's we specialize in selling affordable luxury vehicles and trucks of all sizes. Vehicles at Bob's are sold with a FREE 24Month/24k Mile Warranty to provide you with assurance with your purchase.
Our Service Center is now open for complete service of all types of vehicles. Quick oil changes and fast friendly service.

At Bob's you don't ask for the CarFax we give it to you.

Please look at our inventory & daily specials & contact us with any of your buying needs. We look forward to working with you on this important decision.
Thank you.

"FREE 24,000 Mile/ 24 Month Warranty! We Specialize in TRUCKS"

Reviews

4.7 out of 5 4.7
95 lifetime reviews. Includes reviews of Bob's Auto Center of Wilmington from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 7, 2018

    Judson is a great salesman and was easy to deal with. Customer service was awesome. Will recommend to all my friends and family. If in need of a vehicle... go see them

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Judson Wood

    Sales Professional

    (4.9) 64 reviews

    Thomas Jones

    Sales Manager

    (4.7) 16 reviews

  • 5.0 out of 5
    October 16, 2018

    I bought my Pathfinder from Bob???s a little under a year ago. My salesman Jud was extremely helpful and the company is as reputable as you can get. A... day after I bought the car the check engine light came on and I ended up needing a new timing chain. They fixed it immediately and didn???t put it against the warranty they offered. Since then, they have done repair work for me at a very fair price, and have given exemplary service every time I???ve spoken or had work done with them. I???m a local and I???d recommend this car lot over any other in town. They have all you need, price, quality, and service!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Judson Wood

    Sales Professional

    (4.9) 64 reviews

    Thomas Jones

    Sales Manager

    (4.7) 16 reviews

  • January 13, 2017

    I was looking for an SUV for my Daughter. Judd took his time and found us what we need in car and in payment. Also their Warranty is great for the a... used car!! You have to ask for him, he will help so much!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2018

    Judson, Thomas, and Chuck were so helpful in helping me buying my first car!! I couldn???t of asked for a better group to help me. I???m so blessed to... have bought my car here. My boyfriend also purchased his first bought car here. Amazing people and business. 10/10 recommend!

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Judson Wood

    Sales Professional

    (4.9) 64 reviews

    Thomas Jones

    Sales Manager

    (4.7) 16 reviews

  • 5.0 out of 5
    August 14, 2018

    When I was looking for a car the guys at Bobs Auto Center were more than happy to help. I went through Thomas when I was looking for my car because he... was a friend of the family. It was a struggle to get a car with my credit not being very high with having student loans. Thomas worked with me day in and day out until I got to walk out with a vehicle I wanted. A couple weeks later my girlfriend was looking for a car and this time Judson Wood was on the scene. He helped us get her into the car she really wanted. At first she didn???t have any credit so we were looking for cars in the lower price range but Judson had to of made over one hundred phone calls until the banks finally budged and gave her the higher priced vehicle she really wanted. Judson worked for weeks until everything came together. Now she is so happy! The hospitality at Bobs Auto Center is unlike anything I have ever experienced with a car dealership! You should definitely check them out! Ask for Thomas or Judson when you go! You won???t be disappointed!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Judson Wood

    Sales Professional

    (4.9) 64 reviews

    Thomas Jones

    Sales Manager

    (4.7) 16 reviews

  • 4.0 out of 5
    August 14, 2018

    The guys made my car buying process a stress reliever. They Worked for my best interest and to make sure I was satisfied when I left! Great staff all around... especially Mr. Thomas and Mr. Judson!

    4.0 out of 5
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    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Judson Wood

    Sales Professional

    (4.9) 64 reviews

    Thomas Jones

    Sales Manager

    (4.7) 16 reviews

  • 5.0 out of 5
    August 2, 2018

    Jud was the best he got me in a car with a very low fico score I would recommend Anyone the maybe looking for a car

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Judson Wood

    Sales Professional

    (4.9) 64 reviews

  • 1.0 out of 5
    July 25, 2018

    I purchase a used 2013 Chevrolet Duramax standard bed pickup truck on May 5, 2018. The price was fair for a diesel truck and the truck had about 150,000... miles. After two months of driving the truck in town and on highways--no heavy towing--the transmission started going into a disable mode. This can be cleared by shifting to neutral or turning the engine off. However, the disable mode continues to occur frequently. I contacted Bob's Auto Center of Wilmington to inform them of the problem and let give them an opportunity to remedy the problem. They recommended taking the truck to a local transmission shop, Pro-Bilt of Wilmington. The person I talked with even suggested that Bob's Auto of Wilmington may help defray the cost of any repair depending on the diagnosis of the cause. Pro-Bilt manager was took the truck in with no delay and scanned the system for diagnostic codes. There were three fault codes indicating an electrical solenoid fault. Pro-Built removed the transmission fluid pan to inspect the transmission valve body and check for any debris in the pan. The transmission was "pristine" indicating no mechanical or hard part failures. A Pressure Solenoid B was replaced and the internal filter replaced. Total cost for the repair was $433 ($106 for solenoid part, $30 for filter, and $270 labor). After picking up the truck I stopped by Bob/s Auto to explain the repair and express my dissatisfaction with having this problem within 90 days of purchasing the truck. I did not purchase an extended warranty, but expected any reputable business to at least offer something to defray the cost and keep the customer happy. I even suggested that most of the repair was more of a service to replace the filter, drain and refill the transmission fluid. This was to say maybe Bob's Auto would split the repair bill with the customer. They would have no part of this, saying that I had bought a used truck and these these failures are expected. No sh_t Sherlock, Bob's Auto doesn't sell new vehicles. Lesson learned is to always pay a shop to scan the vehicle for codes. It's very easy for a dealer to keep clearing the codes to get the vehicle off the lot, and after a few thousand miles of driving the transmission or engine will start throwing the fault codes. Bob's Auto decided that $200 was worth this negative review and the loss of any future business from me or my recommendation to purchase vehicle from Bob's Auto.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Judson Wood

    Sales Professional

    (4.9) 64 reviews

    Thomas Jones

    Sales Manager

    (4.7) 16 reviews

    Calvin Mandley

    Sales

    (4.7) 6 reviews

  • 5.0 out of 5
    July 25, 2018

    Fantastic service, told them what we wanted to spend and they made it happen. Left with the exact truck I wanted, payment I wanted, and not to mention... a 2 year warranty and 5 free oil changes. Calvin was a pleasure to work with.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Calvin Mandley

    Sales

    (4.7) 6 reviews

  • 5.0 out of 5
    July 24, 2018

    My husband and I were looking for a used 4 wheel drive truck. We had visited many other dealerships. We went to Bobs Auto Center and so glad we did! We... went on a Saturday evening when they were closing. Judson Wood helped us look at trucks. He did not care that they were closed but listened to our wants and needs in a vehicle. All the trucks we looked at were in excellent condition and low miles. On Monday my husband closed the deal with Judson and Chuck the General Manager. The experience was nothing but professional. My husband and I highly recommend this dealership. They go above and beyond!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Judson Wood

    Sales Professional

    (4.9) 64 reviews

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Bob's Auto Center of Wilmington

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