Mercedes-Benz of Owings Mills Hours
Welcome to Mercedes-Benz of Owings Mills website, where you can browse our entire inventory of new Mercedes-Benz vehicle
s and used cars at our Baltimore County region dealership. Come visit us to test drive a vehicle, speak to one of our experts, or discuss Mercedes-Benz financing options. You can also call us at our number above. Mercedes-Benz of Owings Mills provides quality vehicles from Mercedes-Benz to the Randallstown, Woodstock, Westminster, and New Windsor area. Our large selection ensures that we have a vehicle for everyone, no matter what it is you're looking for.
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I have always purchased my Mercedes from one dealership; however, this time around I had a bad experience with the Salesman. I started to research and... found a car I was interested to see and test drive so I sent an email to determine if the car was still available. I went to the dealership where I was met with warm hospitality and was introduced to Oliver Lippman. Oliver was passionate about providing the hospitality that was inviting, the conversation was enlightening, and making sure my experience was unforgettable. I test drove the car I was interested in; however, wanted to weigh my options before finalizing. Oliver was patient and gave me a few days to make my decision without pressure which is why I decided to stick with him. I was so nervous about getting my car financed through Mercedes because I did not believe I could get financed. Oliver was calm the entire time as he tried to ensure me I would be fine. There were documents required because of the accident which I supplied; then, I got a call from Oliver saying I was approved and asking when could I come in to get my car. I was shocked and happy at the same time; however, I work in VA and had no transportation to get there. Oliver and Mercedes Benz Owings Mills orchestrated a plan and I arrived, signed documents, and finalized the financial aspects with Fran. My interest rate was amazing!!! In the meantime, Oliver stayed pass 9:00 pm to have my car cleaned so I could drive home with a smile on my face. The next day I received a courtesy call from Oliver which I thought was awesome. I returned one week later for a few options I thought would accent my car and again Oliver's gracious hospitality was as accommodating as the first time I met him. I received a loaner during the maintenance; however, the same attention was given to me as when I was purchasing the GLE 350. Thanks, Oliver!! I will definitely recommend you in my sphere of influence for future purchases.
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Mercedes-Benz of Owings Mi...lls as your first choice for service!
Once again I had the best experience at Mercedes Benz Owings Mills. This is my second time purchasing a car here, it was hands down the best. I was taken... care of my Yohan Smith. I came in one day after work JUST to get some information and some options about potentially trading in my old CLA. I know I had some negative equity on my previous car but Yohan was able to work out some numbers to get me the best option for me!. He wasn't trying to sell me a car and I think that's what made the experience pretty awesome. He wanted to make sure I was well informed. It was late in the day about 6-7pm and he didn't try to rush me out, I was even able to test drive a 2019 C300 which drove amazing. He followed up with me over the next few days because I told him I wanted to pray over it LOL. My previous car, was with my mom as a co-signer with a decent interest rate, Yohan offered up the idea for me to apply for a loan under Mercedes Benz, I laughed because I knew I wouldn't get approved on my own, and if I did my interest rate would be ridiculous, SURPRISINGLY! I got approved BY MYSELF! with an interest rate of 2.99%!!!!!! which was even better then my previous loan. All in all that night, again around 6-7pm I purchased my beautiful 2019 C300. I got a nice deal, despite having negative equity. Oh, I cant forget about my girl Fran King!!! She made those numbers WORK for me. I came back to drop off some other paper work and she told me my car qualified to have part ( almost all) of my 1st payment paid covered by them. LIKE HOW DOES THIS HAPPEN :-) All in all thanks MERCEDES!!
Congratulations on your new vehicle, Melanie! We hope you continue to choose us for all your automotive needs! Take care!
I like my sales person, Dale. He is very knowledgeable, professional and always makes you comfortable.
Good morning Go Fran, Mercedes-Benz of Owings Mills thanks you for taking time to share your experience with us. We are pleased to hear Dale made your... experience a memorable one, and will be sure to share your comments with him and the team. Should you need any service or maintenance needs in the future, please feel free to contact us or stop in anytime. Thank you, and have a great day. Happy Driving!
I have looked and looked over the years but until now, it's just been a dream and a thought to actually own a Mercedes. I walked in to the dealership... just looking and dreaming. Kyle answered all my questions and was patient while I hesitated for days. Today, I drove home my dream car! It was a great experience and I recommend going to see Kyle!
Thank you for your positive review. We're glad to hear that you found our team here so helpful in the purchase of your new vehicle and we hope you con...tinue to choose us for all your automotive needs! Take care!
Oliver and the rest of the team at Owings Mills Mercedes were incredible! They really took the time to work with us in finding exactly what we were looking... for at the right price. Since making our purchase several days ago, we continue to receive a great deal of support in getting used to our new vehicle. We couldn't have asked for a better experience!
Congratulations on your new vehicle! We look forward to your next visit! Take care!
Kyle is the BOMB! Bought 2 other vehicles from him before and would buy from him again. I will see him again in about 2-3 years when it's time to upgrade... my 2015 GLA 250.
Hello, thank you for your support! We're happy we could help. We want all our customers to feel this way when leaving our dealership!
Just brought home my third Mercedes at the beginning of the month. My salesman, Dennis Epps, goes above and beyond and has sold me all 3. I am very particular... and Dennis patiently assisted me in finding my perfect SUV.
I have bought many cars in my life, but, buying a car from OLiver Lippman was without a doubt the best experience. He went above and beyond to make my... car buying experience the best. The IT person, Ray Buiks was the best. Very helpful on several occasions. A special shout out to Brian Fader for dealing with me!
I work with Christian Gutierrez in Service and he has always been extremely professional, knowledgeable and reliable! He manages my expectations very... well and is very easy to work with!! Highly recommend!
I have had some terrible experiences with dealers. Most come off as all about the sales and not the customer. Oliver changed my mid and I know if I was... ever in the market again, I would reach out to him first. He even went an extra step to get my vehicle delivered to my home address which is 3.5hr away. Yes we drove 3.5 hours to work with Oliver.