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Mercedes-Benz of Owings Mills

(2,476 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (888) 828-8548 (888) 828-8548
Used (877) 887-7444 (877) 887-7444
Service (877) 884-5656 (877) 884-5656

Inventory

See all 215 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2014.
Welcome to Mercedes-Benz of Owings Mills website where you can browse our entire inventory of new Mercedes-Benz vehicles and used cars at our Baltimore County region dealership. Come visit us to test drive a vehicle speak to one of our experts or discuss Mercedes-Benz financing options. You can also call us at our number above. Mercedes-Benz of Owings Mills provides quality vehicles from Mercedes-Benz to the Randallstown Woodstock Westminster and New Windsor area. Our large selection ensures that we have a vehicle for everyone no matter what it is you're looking for.

Service center

Phone number (877) 884-5656

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Owings Mills from DealerRater.

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Andy is an amazing salesman, very knowledgeable, very

Andy is an amazing salesman, very knowledgeable, very professional and very personable and passionate about his job!

Andy is an amazing salesman, very knowledgeable, very

Andy is an amazing salesman, very knowledgeable, very professional and very personable and passionate about his job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Elliot was extremely knowledgeable, professional and

Elliot was extremely knowledgeable, professional and accommodating. He made the purchase experience painless and easy. I’ll be sure to come back for all of my car purchases.

Elliot was extremely knowledgeable, professional and

Elliot was extremely knowledgeable, professional and accommodating. He made the purchase experience painless and easy. I’ll be sure to come back for all of my car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Elliott is fantastic.

Elliott is fantastic. He makes the process so smooth and seamless. This is the second car I’ve bought from Elliott and this won’t be the last.

Elliott is fantastic.

Elliott is fantastic. He makes the process so smooth and seamless. This is the second car I’ve bought from Elliott and this won’t be the last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

April, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I had a fantastic experience working with Dennis Hepp

I had a fantastic experience working with Dennis Hepp went above and beyond to help me secure my ideal car and ensure its highest quality. He kept me well informed throughout the process, updating me on timing and the next steps. It was a pleasure collaborating with him, and I would highly recommend his services.

I had a fantastic experience working with Dennis Hepp

I had a fantastic experience working with Dennis Hepp went above and beyond to help me secure my ideal car and ensure its highest quality. He kept me well informed throughout the process, updating me on timing and the next steps. It was a pleasure collaborating with him, and I would highly recommend his services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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It was so pleasant working with Stephanie.

It was so pleasant working with Stephanie. She is very helpful and being very honest. She answered all my questions and truly cared about my concerns. She definitely will be my only Mercedes sales consultant. I recommend her to my friends.

It was so pleasant working with Stephanie.

It was so pleasant working with Stephanie. She is very helpful and being very honest. She answered all my questions and truly cared about my concerns. She definitely will be my only Mercedes sales consultant. I recommend her to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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My experience with Mercedes Benz of Owings mill has been

My experience with Mercedes Benz of Owings mill has been nothing but exceptional. Mr.Bourne was highly professional and very knowledgeable on all things Mercedes. He provided excellent follow up on my purchase days after adding to the fine work of the dealership.

My experience with Mercedes Benz of Owings mill has been

My experience with Mercedes Benz of Owings mill has been nothing but exceptional. Mr.Bourne was highly professional and very knowledgeable on all things Mercedes. He provided excellent follow up on my purchase days after adding to the fine work of the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an exceptional experience working with Stephanie!

I had an exceptional experience working with Stephanie! She was very attentive and couldn't have been more informative and helpful. Truly appreciate her for a great dealership experience.

I had an exceptional experience working with Stephanie!

I had an exceptional experience working with Stephanie! She was very attentive and couldn't have been more informative and helpful. Truly appreciate her for a great dealership experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My experience with buying this new vehicle was a great

My experience with buying this new vehicle was a great one. Elliott could not have been more helpful and informative. I would definitely recommend him to anyone buying a new car.

My experience with buying this new vehicle was a great

My experience with buying this new vehicle was a great one. Elliott could not have been more helpful and informative. I would definitely recommend him to anyone buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Good clean service.

Good clean service. Timely appointments . Service department is excellent and well staffed. Please keep up the good service.

Good clean service.

Good clean service. Timely appointments . Service department is excellent and well staffed. Please keep up the good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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He works so hard.

He works so hard. And try to find best car for me. Very nice guy.

He works so hard.

He works so hard. And try to find best car for me. Very nice guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Zhong, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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