Thrifty Car Sales - Franklin

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Reviews

Average Ratings

4.9
8 lifetime reviews.
  • 2014 Ford Fusion

    Had scheduled a test drive on line. Went in and met with Bob. Amazing customer service! He was so patient and kind! Test drive a few different veh...

    Dealer Response

    Thank you so much for taking the time to leave a review for us. We definitely enjoyed working with you and certainly appreciate your business!


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    Had scheduled a test drive on line. Went in and met with Bob. Amazing customer service! He was so patient and kind! Test drive a few different vehicles. Very much made me feel comfortable and put absolutely no pressure on me!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave a review for us. We definitely enjoyed working with you and certainly appreciate your business!


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  • *****

    We had a great experience. Everyone was very friendly and helpful and we got a great deal on our car.

    Dealer Response

    Thank you so much for your business and for taking the time to publish a review for our dealership! We look forward to seeing you soon for your fi...


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    We had a great experience. Everyone was very friendly and helpful and we got a great deal on our car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your business and for taking the time to publish a review for our dealership! We look forward to seeing you soon for your first oil change!


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  • Best Service Around!!!!

    Those gentle souls that are employed and manage this establishment aided me greatly. They showed compassion and went well above and beyond what an...

    Dealer Response

    Thank you so much for your review!


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    Those gentle souls that are employed and manage this establishment aided me greatly. They showed compassion and went well above and beyond what anyone else would have considered. I reflect daily on how grateful I am to them. The quality of the car I purchased was the icing on the cake. Please don't waste your time at a faceless buy here pay here. Go to thrifty where you'll be listened to and well equipped.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review!


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  • Great experienc

    looked at a car on thrir web site and sent some info and they had us approved before we drove it. cant say enough about the process . Big shout ou...

    Dealer Response

    Thank you Scott! It was great working with you as well. We look forward to seeing you again and enjoy your new vehicle!!


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    looked at a car on thrir web site and sent some info and they had us approved before we drove it. cant say enough about the process . Big shout out to Bob and Ellis for their help. Love the car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Scott! It was great working with you as well. We look forward to seeing you again and enjoy your new vehicle!!


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  • Honesty

    My Husband and I drove 1.5 hours away it was so worth it. The customer service was exceptional, and the honesty of the sales man was spot on. We l...

    Dealer Response

    Thank you so much for taking the time to leave a review! It was great getting to know you and yes we so appreciate you taking the time to make the...


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    My Husband and I drove 1.5 hours away it was so worth it. The customer service was exceptional, and the honesty of the sales man was spot on. We look forward to doing more business in years to come.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave a review! It was great getting to know you and yes we so appreciate you taking the time to make the drive here to work with us on your purchase. We look forward to working with you again when you are ready and enjoy your Tahoe!!


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  • Honesty, Integrity, and great prices

    I cannot say enough good things about Thrifty Car Sales in Franklin. Everyone from the sales staff to the managers and finance people that I worke...

    Dealer Response

    Wow thank you so much! We do work hard to provide our customers with a great purchasing experience! We love hearing from our customers and thank y...


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    I cannot say enough good things about Thrifty Car Sales in Franklin. Everyone from the sales staff to the managers and finance people that I worked with were complete transparent about the deal I was trying to make both with the value of my trade and the value of the car that I was looking to purchase. I worked with Mark to locate the cars which I found on Cars.com and he had them ready for me to drive when I arrived. He was very knowledgable about each vehicles pros and cons, history, etc. He was never pushy, just helpful. The manager, Ellis Disch worked with me personally to help me to understand the current market for my trade and for the vehicle I was purchasing. I had already done preliminary research myself and our numbers were very close. His approach and that of his sales person was to come at the deal fair and to explain how it all worked. My experience was low pressure, casual, and believe it or not, fun! We negotiated from the same side of the table and everyone left happy. Thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Wow thank you so much! We do work hard to provide our customers with a great purchasing experience! We love hearing from our customers and thank you so much for taking the time to provide us with feedback!


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  • Great service

    I had a great experience with the sales staff at Thrifty they were very friendly. I had a specific car in mind and wanted a moon roof as a must. T...

    Dealer Response

    Thank you so much for taking the time to review us and of course for working with us on your vehicle purchase! Please let us know if there is anyt...


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    I had a great experience with the sales staff at Thrifty they were very friendly. I had a specific car in mind and wanted a moon roof as a must. They had the car I wanted but no moon roof but the owner was able to get a new after market moon roof installed with a lifetime warranty and was still able to meet my price range. Thanks to the folks at Thrifty I got what I wanted in my car. -Melissa in Norwich, CT

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to review us and of course for working with us on your vehicle purchase! Please let us know if there is anything we can do in the future to assist you again!


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  • Great Experience!

    What a breath of fresh air! They contacted me almost immediately and answered all of my questions over the phone. We set up an appointment and whe...

    Dealer Response

    Thank you for your kinds words! We certainly strive to provide this type of service to every one of our customers! Thank you again!


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    What a breath of fresh air! They contacted me almost immediately and answered all of my questions over the phone. We set up an appointment and when I got there Mark was waiting for me and the car I was interested in was waiting for me. We drove the car, came back to the dealership and discussed the price of the car. They explained how they use the internet to price their cars and even showed me what else was available and for what price. I never saw that before anyplace else. They handled everything right there including the registration and I was in and out very quickly. Overall it was more than I expected. See these guys!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kinds words! We certainly strive to provide this type of service to every one of our customers! Thank you again!


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