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Horrible customer service!
I called to inquire about on of their vehicles and one of the manager nicole kampf was extremely unprofessional. telling me there only taking serious car buyers, which I am! I called so I didn't waste anyone's time I live an hour away. Horrible way to speak to someone. Theres more to the story however I wont waste my time.
We apologize that your experience at Acura of Bedford Hills was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you.
Very good service.
The Acura team is thorough and I've never had a problem after any service. I'm glad the car wash machine was up and running as that and a vacuuming is a nice perk!
Jill - thank you for the 5-star rating and kind words! Glad we were able to get your car looking like new for you and look forward to working with you again in the future.
Great service clean facility friendly staff
Always a pleasure coming there for service dan my service advisor is always on top of everything always friendly and courteous.steve the service manager is friendly and knowledgeable and keeps a really great running service department
Mike - thank you so much for taking the time to review our Service Department and 5-star rating! We hope to continue to serve you in the future!
Great dealership to work with
quick, easy, friendly and honest staff; fair prices. This is the 5th car we have leased from Acura of Bedfordhills. Wouldn't choose another other dealership!
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nicole Kampf | firstname.lastname@example.org
Sandy is the best. Welcoming and professional. Got me in and out on a timely basis. Car was ready when promised
Thanks for the kind words! We're glad we were able to get your service done quickly and look forward to working with you again in the future!
Great customer service
Honesty and excellent customer service. Worked hard to attract me back through negotiations which I appreciated. Would definitely buy a car here again.
Thank you for taking the time to leave us this feedback, Mitchell. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Until next time, have a great day! Sincerely, Nicole Kampf | email@example.com
Best service anywhere!
Good communication on service issues. Loaner car availability is a huge bonus! Service reps are caring, thorough and incredibly helpful.
Thank you so much for the 5-star rating and the kind words! We're glad you enjoy the perk of a loaner car and we look forward to working with you again in the future!
Great car buying experience
Everyone was so helpful, no pressure at any time. Very understanding of our situation and just made the whole experience enjoyable
Carl - we're glad we able to help! Thank you so much for the kind words and 5-star rating!
Great outstanding service
Ed Serino and our sales person Al went way above and beyond to provide outstanding service. They were both very patient and knowledgeable.
Lawrence - thank you so much for the kind words and the 5-star rating! We're glad you thought so highly of our service and we look forward to working with you again in the future.
Great customer service and facilities
Every time I've been there I have been treated fantastically and I am able to trust that my car is being well cared for.
Stephanie - thank you so much for the kind words. We appreciate the 5-star rating and look forward to working with you again in the future!