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Best car buying experience, Rey and his excellent sales...
Best car buying experience, Rey and his excellent sales team where very knowledgeable of their product and had gotten me the car I wanted 2021 C300 coupe, with no sales pressure at all, Victor went over every detail about the car with me and answered all of my questions, GREAT JOB thanks so much GT
I received an excellent sales experience , the best I...
I received an excellent sales experience , the best I ever had since I was looking for car Victor was knowledgeable, accommodating, approachable and helpful. Victor went the extra mile to make my experience a memorable one.everything was taken care of over the phone with victor because I was traveling from a far. He was so nice thanks again.
Thank you victor you did an awesome job!since I was coming from a far victor made sure everything was done before I got there I was in and out thank you keep up the good work.
Victor and Matt were friendly and responsive to my...
Victor and Matt were friendly and responsive to my concerns and desires. They were transparent and fair. They seemed to be genuinely concerned that my expectations were met and that I was satisfied and comfortable with my purchase. Even on the day of delivery, when some complications arose they were patient and understanding. They also sought out additional information on pricing of upgrades and changes to my vehicle just because I asked even though it did not have as much bearing on closing the deal. I appreciate their hard work getting me a car that I had been seeking out for some time. I have a particular taste and I my requests are very precise and targeted. I appreciate them prioritizing all of these things. Thanks again!
I received an excellent sales experience , the best thus far. Victor Varga was knowledgeable, accommodating, approachable and helpful. Victor went the extra mile to make my experience a memorable one.
Jajaira Weiss, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BEWARE, I tried to buy a car here, The salesman Victor was very rude and condescending. He should be a night watchman and have no contact with people. He would not put me through to Ray the sales manager nor would Ray return a phone call very un professional, Mercedes Benz has been my family for 40 years with the corporate office, VERY SHOCKED, WOULD NOT BUY A CAR FROM HERE
Needed a nys inspection
Just purchase a cpo series e from out of state. Brought the car in for an nys inspection. Traded in a Jaguar for the Mercedes. The professionalism of Bill Thompson was above and beyond any service I ever received from any dealership. Without a doubt this is the place to have your vehicle serviced.
Bill Thompson Service Department is as good as it gets
I bought a CPO C class from this dealership exactly a year ago. I have had the car serviced here twice and recently I had a check engine light come on. It's amazing when I call my service advisor Bill Thompson he already seems to know the problem. What I also love about Bill is that he is empathetic to the customer. He understands my perspective without any explanation and explains the situation so I can comprehend. It is unfortunate that my car had a few minor things that had to get addressed but having a service advisor like Bill actually made me almost forget about the problems.
Nice Experience with Service
I recently purchased a CPO E350 from MBGB and I couldn't be happier with it. I was hearing a slight rotational noise in front... dropped off the car and within a day they had the it repaired noise gone and car is now essentially perfect. A pleasure to drive. Job well done, thanks guys.
Great dealership. Jose Batista is wonderful!...
Great dealership. Jose Batista is wonderful! Professional, helpful and not annoyingly pushy. His friendly disposition made my recent purchase such a pleasant experience. Jose was the key reason why I chose to buy my Mercedes at this dealership and will come back to buy my next!
thanks to victor varga for an excellent car-buying adventure
got us through the buying process with minimal hassle. walked me and wife through the gadgets in our 2016 CPO C300 with great care. made sure we had our phones paired before we left the lot. hopefully we now know what's supposed to happen even if we can't remember how to do it. very helpful and pleasant at every stage of the process (as was robt pierro). five stars to both even though the rating gizmo below isn't working on this ancient, no-longer supported version of google chrome