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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 8:00 PM
Wed 7:30 AM - 8:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 4:00 PM
Sun Closed

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Reviews

4.2
513 lifetime reviews. Includes reviews of DCH Toyota City from DealerRater.com
  • Thanks, Marc Padro

    I worked with Marc Padro to lease a 2016 Toyota Corolla. Marc was polite, professional and helpful. Thank you!

    Dealer Response

    Thank you for the 5-star review, David! We are so glad to hear you had a great experience working with Marc. We appreciate your business and hope ...


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    I worked with Marc Padro to lease a 2016 Toyota Corolla. Marc was polite, professional and helpful. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review, David! We are so glad to hear you had a great experience working with Marc. We appreciate your business and hope you enjoy your new 2016 Corolla!


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  • These are the people who give car dealers a bad name!
    August 30, 2017

    I was led to believe the car I wanted did exist, but when I accepted their price and said that I wanted the vehicle, it was no longer available. I...

    DCH Toyota City

    Thank you for taking the time to leave us some feedback. I am sorry to hear you felt your experience with us was misleading. We certainly never ai...


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    I was led to believe the car I wanted did exist, but when I accepted their price and said that I wanted the vehicle, it was no longer available. I was told to go elsewhere. What a waste of time. They had the nerve to treat me this way when I had previously purchased my last two new cars from them.

    Does not recommend this dealer
    DCH Toyota City

    Thank you for taking the time to leave us some feedback. I am sorry to hear you felt your experience with us was misleading. We certainly never aim to lead our customers astray. I would appreciate the opportunity to speak with you further about your experience so that I can apologize and hopefully restore your faith in us. Please contact me at your earliest convenience at 914-998-1020 or email me at TRinaldi@dchusa.com. I hope to hear from you soon. Sincerely, Tim Rinaldi, General Manager


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  • Terrible Toyota experience
    June 6, 2017

    I have always driven a Toyota, and so have all of my family members but today, Toyota has lost my business. I went in to lease a Toyota and got a ...

    DCH Toyota City

    Thank you for taking the time to leave a review and share your experience. Customer satisfaction is of the upmost importance to us, and I am incre...


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    I have always driven a Toyota, and so have all of my family members but today, Toyota has lost my business. I went in to lease a Toyota and got a decent deal on a car. Signed the papers and was told to come in the next day to pick it up. I arrived a little early, just as the salesman was about to walk across the street and bring my car around. He met me and said that he was just about to run across the street and get my car and that he was excited because this car is a "special edition car". When he bought the car around, he revealed that instead of a black leather interior, the car had black leather and bright blue fabric all throughout the car. It looked like it belonged to a teen driver and not a grown woman. When I told him this is not what I signed for, he threw his hands up in the air and said that he could not help me or do anything for me if I don't like it. As if this was my fault. We went inside and in their computer system it very clearly states that the interior of the car was blue. This salesman missed this very obvious fact and instead of apologizing and owning up to his error, he proceeded to blame ME. He continued to berate me very loudly, despite the fact that he was in error. This salesman was extremely aggressive from the get go and dealt with me very harshly, i noticed it and didn't care because I really wanted my Toyota. I asked how long it would take to get the car I wanted and he said he couldn't and that if he did order it, I would have to pay for its transport. I made it clear that I was not going to pay for his error. He made zero effort to own up to his mistake or tell me how he was going to fix or make it up to me. He should have cut the bull and just said hey, the car interior is blue, not some "special edition" crap. He tried to play me like a fool, but he lost his sale and his "$75 commission". I would not recommend going to this Toyota dealer because this salesman was clearly not trained on how to land a sale. He was rude, aggressive, and tried to increase the price by getting pitty and saying that he "has 4 kids". He made no effort to make me feel like I was a valued customer despite knowing how much I wanted a Toyota.

    Does not recommend this dealer
    DCH Toyota City

    Thank you for taking the time to leave a review and share your experience. Customer satisfaction is of the upmost importance to us, and I am incredibly disappointed to hear that you had a negative experience. Please contact me at your earliest convenience at 914-998-1020 or email me at TRinaldi@dchusa.com so that I can learn more and hopefully restore your faith in us. I look forward to hearing from you. Sincerely, Timothy Rinaldi, General Manager


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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2004

DCH Toyota City located in Mamaroneck, New York, proudly serves Westchester County as one of the premier dealerships in the Tri-State area. Our team is dedicated to Customer Service and making each experience one that is convenient and resourceful. Remote shopping has never been easier; with a dedicated sales team, you will be able to save time? and MONEY! DCH Toyota City is committed to the Westchester community and teen safe driving is our mission. We strive to tailor your experience to what YOU need ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota, you will be at the right place.

"New Every Two Lease Offers"