Hertz Car Sales Richmond

2.7 out of 5 2.7
Rectangle 48
Sales 10:00 AM - 8:00 PM

Hertz Car Sales Richmond Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

About Our Dealership

Dealer on Cars.com since March 2014

Welcome to Hertz Car Sales Richmond proudly serving the Richmond area! Hertz Car Sales has simplified the used car buyin

...

g experience by eliminating the middleman and protecting you from the haggle process. By reducing these costs we have been able to transfer the savings and offer high-quality, well equipped used cars at great prices. All vehicles are Hertz Certified Pre-Owned with a 12mo/12,000 mi Warranty.

"A Better Way to Buy Used Cars!"

Reviews

2.7 out of 5 2.7
21 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 12, 2019

    JJ did a great job selling us a car. There was no pressure. It was a pleasure working with him. We recommend both the dealership and JJ.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave this review, Ed and Pam. We can't wait to see you again. We'll pass on the compliments to JJ and the team there....

  • 1.0 out of 5
    September 4, 2018

    Car that I was looking at had a flat tire and was dirty. Not impressed with dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're sorry to hear about your negative experience, and can understand your frustration. Thank you for your review, and we will reach out to our local... team regarding this matter.

  • March 20, 2015

    This place was a breath of fresh air. Our salesperson Darry Race was professional and friendly, and so was the Sales Manager Al Greene. We purchased a... 2013 Kia Soul Plus that was well under the asking price other dealerships wanted. There was no pressure, no heavy-handed sales tactics, just good old-fashioned courtesy and manners. Due to our positive experience, my husband and I hope to be repeat customers in a couple of years when we need to purchase a used vehicle for our second son.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    March 28, 2018

    BE AWARE! Purchased a 2016 Nissan Pathfinder. Apparently, the vehicle had been stored somewhere prior to being offered for sale, which allowed an animal... to nest. Shortly after the purchase, this vehicle was in the shop for an expensive engine harness replacement. The warranty provided does not cover electrical problems. Contacted dealer management and the response was 'should have purchased and extended warranty. Needless to say, I am very disappointed!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    James, we apologize for this experience and we assure you this is not our standard. Thank you for your taking the time to write this review, and we wi...ll reach out to our local team regarding this matter. You can also email us at help@hertzcustomercare.com

  • 2.0 out of 5
    August 29, 2017

    I bought used car from here. I accepted below average customer service partly due to car I was looking at seems few hundred dollars cheaper than other... comparable cars out there. After I signed documents and paid check they told me car does not come with floor mats and has only one key (push button). So in the end I end up spending money I was hoping to save. So be aware and make sure what you will get for your money.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    May 16, 2017

    Easy process; plenty of clean late model vehicles to choose from. The no haggle price is spot on, better deal than possible at carmax. Highly recommend... if in the market for a good modern car at a very decent price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    March 25, 2017

    Wasn't too ecstatic about the sales person that helped me. There were times that he clearly became irritated with me,after proclaiming TWICE that there... was a strict "no hassle" policy at Hertz. I love my new car, but the salesmans' attitude was quite unnerving. He even had a few sexist remarks to spew at me while I was test driving the car! Work on those salesman skills sir....

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 4.0 out of 5
    March 18, 2017

    The sale rep that I dealt with got a little snippy a few times within the transaction ,as I was unsure of my next move. Also said something that was somewhat... sexist and I reconsidered again, but I loved the car,the price, and the mileage that was on it, so I proceeded with the sale. If I had to go there again, I would probably ask that person to realize that MY money was being spent here,and that patience should always be a virtue. I really truly think that someone else was looking at the particular car that I liked, and the sales person figured that if I didn't buy it, the other person would,and the sales rep became a few shades colder at that point. The other staff members were very courteous and kind, not pushy or overzealous with their sales persona.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 13, 2017

    Hertz car was advertised for 32K mileage on cars.com but was actually 34K. I received only one key. Windshield fluid was full but spray was broken. I had... hard time driving it on wet muddy road. There was a spare but no tools to change tires. Salesmen were only experienced doing paper work but had no knowledge about cars. Hertz gave 1 year power train warranty which will not going to cover broken windshield sprayers. I called salesperson and told him about the issue and he told me that he will check it out himself and use brush to clean nozzles. I asked if they have maintenance facility which he replied no but if I can't fix it then we'll go from there. I'm not driving back an hour and trust the troubleshooting expertise of a salesman. I can go on and on but the bottom line is you are getting what to paid for.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2016

    It's a basic setup offering quality late-model, gently-used cars that have been maintained according to spec and have undergone an independent pre-sale... inspection. The reasons to shop see are: 1) Very Good used cars. 2) Competitive Prices. 3) Excellent Service from Darry Race. 4) 12 month powertrain warranty. 5) Complimentary full tank of gas. Cars listed on their website sell quickly so it's best to visit in person with cash in hand or financing pre-arranged. The 2014 Mazda2 that I bought had new front tires and the rear tires have at least 90% of tread remaining. Everything works, no leaks, clear coat is intact and I'm happy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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