It was a very nice buying experience. The staff there are all very friendly and the price is reasonable and negotiable by a little. Just got a excellent... used car there. Strongly recommended.
Happy with the final result- Mike was friendly and professional as was the rest of the staff. I was out of the area so appraising my trade took longer... than expected. I am very pleased with my purchase.
I am actively looking to purchase a used Jeep & Dutro had the one I wanted. Since I lived an hour away, I worked with Tom over the phone for 2 days, had... given him all of my information, & had plans to drive to the dealership to purchase the vehicle. Tom texted me on a Saturday stating that another customer was test driving the Jeep & I quickly responded that I would travel to the dealership that day. I received no reply for 2 days, when he then texted me that the Jeep had sold. I was extremely disappointed that a salesperson would prioritize a quick sale over customer service. I would not recommend this dealer to anyone who would like to be treated fairly.
We are deeply sorry to hear that you had to wait several days to receive contact back from your Salesperson. This is highly uncharacteristic of our st...aff, as we pride ourselves on our punctuality. We appreciate your business and above all want you to be completely satisfied. Hopefully, you will give us another chance to better serve you in the future.
Shopping on line. Dutro sales representatives have been helpful and never pushy. I have not had the time to visit but do plan on a trip there sometime... this month. The prices are pretty good just hope they allow some room for adjustments. They have several used vehicles I am interested in.
Harleybswt, Thank you for your kind words! We can't wait to help you find the perfect vehicle to meet your needs!