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Reviews

Average Ratings

4.5
4 lifetime reviews.
  • great service, nice staff

    It was a very nice buying experience. The staff there are all very friendly and the price is reasonable and negotiable by a little. Just got a exc...


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    It was a very nice buying experience. The staff there are all very friendly and the price is reasonable and negotiable by a little. Just got a excellent used car there. Strongly recommended.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Happy with my purchase

    Happy with the final result- Mike was friendly and professional as was the rest of the staff. I was out of the area so appraising my trade took lo...


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    Happy with the final result- Mike was friendly and professional as was the rest of the staff. I was out of the area so appraising my trade took longer than expected. I am very pleased with my purchase.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor long distance customer servive

    I am actively looking to purchase a used Jeep & Dutro had the one I wanted. Since I lived an hour away, I worked with Tom over the phone for 2 day...

    Dealer Response

    We are deeply sorry to hear that you had to wait several days to receive contact back from your Salesperson. This is highly uncharacteristic of ou...


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    I am actively looking to purchase a used Jeep & Dutro had the one I wanted. Since I lived an hour away, I worked with Tom over the phone for 2 days, had given him all of my information, & had plans to drive to the dealership to purchase the vehicle. Tom texted me on a Saturday stating that another customer was test driving the Jeep & I quickly responded that I would travel to the dealership that day. I received no reply for 2 days, when he then texted me that the Jeep had sold. I was extremely disappointed that a salesperson would prioritize a quick sale over customer service. I would not recommend this dealer to anyone who would like to be treated fairly.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are deeply sorry to hear that you had to wait several days to receive contact back from your Salesperson. This is highly uncharacteristic of our staff, as we pride ourselves on our punctuality. We appreciate your business and above all want you to be completely satisfied. Hopefully, you will give us another chance to better serve you in the future.


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  • Mrs B. Jarrells

    Shopping on line. Dutro sales representatives have been helpful and never pushy. I have not had the time to visit but do plan on a trip there some...

    Dealer Response

    Harleybswt, Thank you for your kind words! We can't wait to help you find the perfect vehicle to meet your needs!


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    Shopping on line. Dutro sales representatives have been helpful and never pushy. I have not had the time to visit but do plan on a trip there sometime this month. The prices are pretty good just hope they allow some room for adjustments. They have several used vehicles I am interested in.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Harleybswt, Thank you for your kind words! We can't wait to help you find the perfect vehicle to meet your needs!


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