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|Sales||10:00 AM - 8:00 PM|
|Mon||10:00 AM - 8:00 PM|
|Tue||10:00 AM - 8:00 PM|
|Wed||10:00 AM - 8:00 PM|
|Thu||10:00 AM - 8:00 PM|
|Fri||10:00 AM - 7:00 PM|
|Sat||9:00 AM - 6:00 PM|
The staff was incredibly friendly and helpful ... available and involved without being overbearing. I came away with a purchase with which I am ve...
The staff was incredibly friendly and helpful ... available and involved without being overbearing. I came away with a purchase with which I am very happy. And the paperwork was easy and well explained, too.
I simply had to write a review about my experience with Brian from Hertz. I dealt with him for an entire week as I was trying to find an affordabl...
I simply had to write a review about my experience with Brian from Hertz. I dealt with him for an entire week as I was trying to find an affordable, low mileage car that would better suit my lifestyle. Unfortunately, the car that I ended up with was not at Hertz, but at another dealership that I will not mention... Let's just say the buying process at the other dealership was a NIGHTMARE. The ONLY thing that prohibited me from buying the sexy black Elantra that I wanted was the fact that I could not get a loan small enough for the remainder of my old car's loan and therefore would have been stuck paying for two vehicles. Brian was EXTREMELY patient as I test drove a few vehicles and asked a million questions. I never ever felt taken advantage of as woman in terms of being misled or perceived as less knowledgeable about purchasing a car. Brian kept up with me in a timely manner but NEVER annoyed me. (I've definitely been annoyed by dealers in the past.) He was humble and informative! He also has a very good personality that is void of any deceit. I wish SO much that I could have bought a car from him and avoided the AWFULLLLLLL experience at the other dealership, but my partner plans to purchase a car this year, and we already discussed that Brian will be the first person we call.
Hertz Car Sales Cincinnati is a fantastic place to buy a used car. Their customer service is what truly seperates them from nearly every other use...
Hertz Car Sales Cincinnati is a fantastic place to buy a used car. Their customer service is what truly seperates them from nearly every other used car lot I've ever been to. I had the pleasure of meeting and working with "Tank." Tank was incredibly nice and a very honest, genuine person who wasn't pushy at all. It was after shop hours one night while deciding on my car that we met the shop owner Leon. Almost immediately, I got good vibes from Leon and felt that he was a very true and honest straight-shooter. Leon put a sold tag on my car and I planned to buy it and pick it up the next day. Through a series of unfortunate miscommunications between employees, I was unable to pick my car up. All employees involved sincerely apologized, and Leon promised that he would make this right....and he wasn't kidding! After searching, Leon found me the same model car in excellent condition, made sure it had great tires, detailed the car, put new wiper blades on, filled up the gas tank, gave me a large discount on a coverage plan, and gave me the car at an extremely fair price; saving me thousands of dollars! The paperwork was made simple by Bobby. Overall, Leon went above and beyond to fix my situation. It was evident that Leon truly cared about his customers. All employees seemed like very friendly genuine people, and the process was easy. I will definitely be back to Hertz and would recommend them to everyone.