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Honda of Ames

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
569 lifetime reviews. Includes reviews of Honda of Ames from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 22, 2020

    You treat them right you in return get treated right. I have been a customer since Honda of Ames was in the Wards building. I have seen a lot of people... come and go but some are still with Honda of Ames and without those, especially them I have stayed with Honda.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Smith

    Service Advisor

    (5.0) 57 reviews

    Melvin Gawley

    Service Manager

    (4.9) 129 reviews

  • 5.0 out of 5
    May 21, 2020

    We always receive professional and excellent service from Mel and his staff. They keep us posted on the status of our service and give a thorough explanation... of what they completed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Smith

    Service Advisor

    (5.0) 57 reviews

    Melvin Gawley

    Service Manager

    (4.9) 129 reviews

  • 5.0 out of 5
    May 20, 2020

    No pressure, from what I can see, quality service department. Good selection of new and used cars. Brought one car in for warranty work and ended up... buying a nice little used car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Wayde Klingbeil

    Sales & Leasing Consultant

    (4.9) 40 reviews

  • 5.0 out of 5
    May 19, 2020

    They fit into their schedule quickly and performed the work timely. Actual cost was lower than the estimate and staff were very courteous and professional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Smith

    Service Advisor

    (5.0) 57 reviews

  • 5.0 out of 5
    May 18, 2020

    Called and made my appoint that worked for me which were reasonable times options and when I drove up I was promptly taken care of and was all done in... less than the time they told me very happy with service as always! thank guys!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Melvin Gawley

    Service Manager

    (4.9) 129 reviews

  • 5.0 out of 5
    May 18, 2020

    Very personable staff that did a great job for us in this virus environment. Zac was great covering for Jerry. I would rate home 5 star but he was not... on the list in this survey.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerry Hebrink

    Sales

    (4.7) 20 reviews

  • 5.0 out of 5
    May 18, 2020

    As always, they have quick and friendly service. I love my Honda and would never think about driving another brand. Thank you Mel and staff!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Melvin Gawley

    Service Manager

    (4.9) 129 reviews

  • 5.0 out of 5
    May 15, 2020

    I sign up for life time oil change service. I was told I get 4 oil change per year. But my contract I sign says 2 times per year. Thank You Rakesh

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lindy Ellett

    Sales Professional

    (4.6) 11 reviews

  • 5.0 out of 5
    May 15, 2020

    I have had my car serviced there several times and they have always done great service. Friendly and polite. Was done in a timely manner. Thank you

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Smith

    Service Advisor

    (5.0) 57 reviews

  • 5.0 out of 5
    May 13, 2020

    It was the absolutely best car buying experience I have EVER had!!!! Austin was amazing, phenomenal customer service!!! Will definitely be back to see... Austin in the future!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Austin Oppenheimer

    Honda Sales Representative

    (5.0) 19 reviews

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