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Reviews

Average Ratings

4.8
1532 lifetime reviews. Includes reviews of Bay Ridge Honda from DealerRater.com
  • Elizabeth
    May 28, 2017

    Elizabeth Polanco was very helpful and knowledgeable. It's my first car and I was nervous but Elizabeth made my experience pleasurable. I would ...


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    Elizabeth Polanco was very helpful and knowledgeable. It's my first car and I was nervous but Elizabeth made my experience pleasurable. I would recommend.

    Does recommend this dealer

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  • Excellent experience
    May 28, 2017

    The most pleasant experience buying a car. Service was fast, friendly and personal. No pressure to make the sale. Very knowledgeable, sensitive to...


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    The most pleasant experience buying a car. Service was fast, friendly and personal. No pressure to make the sale. Very knowledgeable, sensitive to our needs. Salesman was exceedingly honest as well as finance department.

    Does recommend this dealer

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  • Another wonderful experience!
    May 26, 2017

    This is my family's 5th car purchased through Bay Ridge Honda, so we may be a little partial ~ ~ but with good reason. Over the years my family h...


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    This is my family's 5th car purchased through Bay Ridge Honda, so we may be a little partial ~ ~ but with good reason. Over the years my family has purchased 2 Odysseys, 2 CRVs & 1 Pilot. Each purchase was made with the help & guidance of our Favorite Sales Person, Igor Shiff. Each & every time Igor has been attentive & patient, always listening to what we had to say & guiding us with his incredible expertise. There has never been a problem with availability, no one has ever tried to pressure us into a style or color we didn't prefer. He advised me when I asked, and his advise was always spot on! I think the two things I like best about Igor Shiff, George Gambino & Bay Ridge Honda is 1) they treated me with respect & 2) when I showed my father what I purchased & the price I paid he said "You got a great deal, I'm proud of you"! Thank You Igor & all the staff at Bay Ridge Honda - -I'll see you in a few years! Kristie Grosseto

    Does recommend this dealer

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  • Amazing
    May 20, 2017

    Mr Dance was absolutely amazing with me. Excellent customer Service with lots of patience ! Helped me find exactly what I was looking for. Thank y...


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    Mr Dance was absolutely amazing with me. Excellent customer Service with lots of patience ! Helped me find exactly what I was looking for. Thank you!

    Does recommend this dealer

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  • Excellent Customer Service and Satisfaction
    May 20, 2017

    My wife and I just renewed our lease with Igor Shiff at Bay Ridge Honda. If my memory serves me correct, this is the fourth Honda we've leased thr...


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    My wife and I just renewed our lease with Igor Shiff at Bay Ridge Honda. If my memory serves me correct, this is the fourth Honda we've leased through Igor. Similar to all past experiences, Igor was on our side working to make our purchase as seamless and successful as possible. He is always more focused on answering our questions, giving us good advice, and finding the right car that met our needs than he was on closing a deal. Igor's reliability and dedication is second to none as he has always answered every call or email no matter what time of day or night it was. His professionalism, integrity, knowledge, honesty, and hard work ethic are much respected and appreciated. I now consider Igor a great friend and would highly recommend him to anyone that is looking to purchase or lease a Honda. I would also like to commend General Sales Manager George Gambino, who on countless occasions, made our experiences at Bay Ridge Honda extremely positive and rewarding. During every visit George takes the time to speak with us to ensure our satisfaction. Bay Ridge Honda, in particular, Igor and George, truly treat us like family.

    Does recommend this dealer

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  • Amazing Amazing Amazing
    May 18, 2017

    Elizabeth was so professional every step of the way, she explain each step of the buying or leasing process in order to guide me the best car. I p...


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    Elizabeth was so professional every step of the way, she explain each step of the buying or leasing process in order to guide me the best car. I purchased a 2016 Honda Acc. and I love it. I would recommend Bayridge Honda to everyone I know and Elizabeth was again so kind and professional.

    Does recommend this dealer

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  • Great Salesman
    May 18, 2017

    Sean was our sales guy. He was attentive showed us a couple of models and finally gave us a great offer on a 2016 Honda Civic. He was fast gave ...


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    Sean was our sales guy. He was attentive showed us a couple of models and finally gave us a great offer on a 2016 Honda Civic. He was fast gave us time to consider the offers. The paper work was fast i was able to communicate back and forth without any problem. He answer all our concerns and when it came time to sign the papers Miguel made us feel great. The Bay Ridge Honda salesman team have given my husband and I a great 1st time Experience when purchasing our very 1st car. ... Thank you!

    Does recommend this dealer

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  • Excellent service
    May 15, 2017

    Sean Park was my sales rep. He is knowledgeable and courteous. Mr. Park facilitated all aspects of my leasing experience and encouraged me to ke...


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    Sean Park was my sales rep. He is knowledgeable and courteous. Mr. Park facilitated all aspects of my leasing experience and encouraged me to keep in touch if I have any questions/issues in the future.

    Does recommend this dealer

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  • poor service
    May 13, 2017

    I brought my car in because of a recall and to have it inspected. Upon coming into the service I was encouraged to have my car aligned and tires r...


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    I brought my car in because of a recall and to have it inspected. Upon coming into the service I was encouraged to have my car aligned and tires rotated. I assumed this was important and gave permission. The work was done on my car and driving home I realized that the car was very hot with no heat on and there was no cool air coming through the vent. I drove home to make sure it did not change. It actually became hotter so i drove it back immediately and was told that the mechanic had left and to bring it back the next morning. The next morning Chris told me to bring it in. I did an he checked it and then asked his supervisor Andrew to check it. Andrew insisted there was nothing wrong and that the only way to cool the car was to air-conditioner. I explained that I have been driving this car since 2008 and have always had fresh cool air coming into the vents and not this warm to hot air coming in when the temperature was 55 degrees outside. I disagree with his assessment and would like a phone call and someone else look at the car. Summer is coming and it is very hot in the car and uncomfortable. Something was done by a technician to change the flow of air.I am sorry that I did not bring this to my mechanic and possible would have saved the $129 for an alignment and tire rotation and $18 for a free multipoint inspection and would have a car that the temperature is comfortable in the interior.

    Does not recommend this dealer
    Came in for service or repair

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  • Great Customer Service
    May 12, 2017

    This was my first time leasing. Frank Baldassare made this a pleasant experience for me. He was very friendly. I felt like I knew him for years....


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    This was my first time leasing. Frank Baldassare made this a pleasant experience for me. He was very friendly. I felt like I knew him for years. Frank was very professional, helpful and made me feel very comfortable. I am very happy with the Civic. It's a great car. I left Honda with a piece of mind. Thank you Frank.

    Does recommend this dealer

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