Reviews
My Honda Experience
This is my second purchase from this dealership, and second purchase from Mark Anthony Esmade. He is very professional, knowledgeable and friendly. He made the deal happen for us. I will be purchasing from him again. I gladly recommend him and the dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff Goldberg, Sales Rep.
After a very frustrating and inconvenient first attempt to buy a vehicle from Bay Ridge Honda, I had the great pleasure to purchase my pre-owned vehicle through Jeff Goldberg. He was everything you want and expect from a car sales rep. His service and help through the whole buying process was great. He is trustworthy and excellent at his job. If it wasn't for him, I would have gone to a different Honda dealership. I would recommend anyone wanting to buy a pre-owned vehicle from Bay Ridge Honda to go straight to Jeff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Al Hartley, Sales Rep
I would not recommend anyone to buy a pre-owned vehicle from Al Hartley at Bay Ridge Honda. His service and assistance in buying a car was beyond poor. Al assured me over the course of 3 weeks that my car would be ready to pick up on July 3rd 2014. When arriving at the dealership that day, Al wasn't there, and I was informed that he never requested the titles for the car from Albany. I was told I would have to wait 5-7 weeks to take ownership of the car. Not only was my 4th of July weekend totally ruined, as I planned to go away with my family, I also needed a car within 2 weeks as we are moving out of Manhattan to a neighborhood where there is no public transport. Al Hartley flat out lied to me and didn't even pick up the phone to apologize for his mistake. In fact, when I confronted him about the issue a few days later, he turned the whole issue around and made me out to be in the wrong. He is not at all good at his job, definitly not trustworthy, and clearly doesn't care about potential customers or doing his job. This is not the kind of service anyone should get for wanting to buy any car, let alone a great car like Honda. Avoid him at all cost!!! I ended up buying a different car at Bay Ridge Honda from Jeff Goldberg, who did a really great job, and whom I would highly recommend buying from!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
very easy
great sales person timur i am so happy to make deal with him he help me a lot he explained the car to me the radio telephone and sunroof he showed me how to use car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly Recommend !
I had a fantastic experience with Bay Ridge Honda. Sales & Leasing representative Timur Nakhipov kept me well informed throughout the purchase process and had everything prepared for a quick delivery experience. Timur was very professional and friendly. He was great in making the process incredibly easy for me. Thank you! I recommend everyone looking into purchasing a new Honda vehicle to shop at Bay Ridge Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
Enjoyed my trip out to Bay Ridge Brooklyn. Got a great deal on my new Honda Accord with friendly customer service! Definitely recommending to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recommendable dealership
Overall it was a pleasant experience. The salesman was very knowledgeable and friendly. I did not have to haggle much at all to get the great price I paid for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service
I was interested in buying a car or financing it if you will, so I came to bay ridge honda to check out some cars my husband and I found online. As I got out the cab I approached the dealership and immediately Mr. Jeffrey Jenkins greeted me. I initially told him about a car I was interested in but unfortunately it was sold already. He asked me price range and I told him what I was interested in more or less and he guided me to about 10 cars until I told him I'd like to see the Hondas since he mentioned that the Hondas were certified. He brought me to a couple Hondas but one stuck out to me the most. He suggested I should test drive it. So I did, and I was sold. Jack and Jeffrey made my experience a very good one as well as a fun one since my husband was present via FaceTime. Their staff is spectacular and very professional. When my husband comes back from deployment I shall definitely return with him and his friends.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing as always!!!
Mark Anthony always puts his clients before anything else & has proven that to us time & time again. Will go above & beyond his call. Wouldn't trade him for the world. He's the reason we keep coming back.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
I would like to thank Mark Anthony Esmade for helping me to renew my lease with a 2014 Honda Civic LX. Mark Anthony was professional, courteous, and knowledgeable in providing all the details I needed to make my decision. He was sensitive to all my concerns, and allowed me to take my time to resolve any issues. I would recommend Bay Ridge Honda, and specifically Mark Anthony Esmade, to any of my friends or relatives that may be interested in a new car in the future. Once again, thank you for a pleasant experience and a quality car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
