Ford of Orange

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 16, 2019

    Jason Lee was kind and helpful. He kept us updated on the status of our car, great customer service experience and the best part was having our daughter’s... car back sooner than expected. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 7, 2019

    William was great every step of the repair process. Brought my vehicle in over the labor day weekend, so it's understandable that the repairs took a few... days.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 27, 2019

    Shame on "FORD" to have these type of people as its agent and let them to put its logo on their doors! They are dishonest and avoid their finance guy "VJ"... he is the real crook!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2019

    Great Service as usually, was informed at every step what was going on with my repairs. Thanks Edgar for all your help. Keep up the good work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2018

    Went in to early November. Everyone involved was amazing to work with. Professional, helpfully and straight up. I didn’t feel pressured at all. I would... totally buy a car from this dealer. For sure !

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2018

    I have been checking out the Ford Flex for 11 years. I finally went in to David Wilson Ford after my 1998 Plymouth Breeze literally stopped running. ... Cristian, Ruth, Pat & The manager were all professional, courteous, & knowledgeable. They made the buying experience pain free & very easy. Thank you Ford!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2018

    Needed oil change after many miles. Took auto to Ford of Orange and was quickly greeted by Service Personnel. Paperwork was finished in a few minutes... and car was on its way to get serviced. Waited in luxurious waiting facilities and soon the car was washed and oil change complete with recommendations for necessary repairs that should be done in the future. Thanks Ford of Orange.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 22, 2018

    I am a traveling nurse, I need my vehicle to take me to several clients. Or hospitals. The manager is the best person I had dealt with . And Hugo is very... well mannered. I only go to the best, I don’t have time to deal with insolent people. I am treated as I treat others. With Respect.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2018

    I got more truck than I thought I was going to get plus a great trade in allowance, and the payment is much less than I thought.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2018

    I can always count on Ford of Orange to be honest in whether or not repairs are needed. They always preform outstanding quality work. Joel is my favorite... point of contact. He is great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?