Spradley Ford Lincoln

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Reviews

Average Ratings

4.8
572 lifetime reviews.
  • Awsome Salesman

    My wife was looking at getting a bigger car. We looked at mid sized sedans from all the other dealers in town. Every salesman from the other lots ...


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    My wife was looking at getting a bigger car. We looked at mid sized sedans from all the other dealers in town. Every salesman from the other lots made us feel like our business wasn't appreciated or wanted. Max Layton from Spradley Ford was different. He took the time to find my wife the perfect car. He showed a great deal of patience and respect for us. We bought the car, a 2016 Ford Fusion, and the process was made extremely easy by the entire Spradley staff. I highly recommend Spradley Ford, and especially Max Layton.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good customer service

    I didn't make it in to the location but I am basing this off of customer service I received emailing back and forth with a sales associate on a us...


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    I didn't make it in to the location but I am basing this off of customer service I received emailing back and forth with a sales associate on a used vehicle. Responses were quick and I would definitely look there for a vehicle in the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Clean and nice, good sevice

    Good sevice, friendly people. clean. Will go back and have service done again.


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    Good sevice, friendly people. clean. Will go back and have service done again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • My review

    Salesperson was very knowledgeable of the vehicle. We felt welcomed and no significant buying pressure. While we were told hail damage repair co...

    Dealer Response

    Even though there was a delay in taking home your new car, we are happy that you were satisfied with the rest of your purchase experience. Thank ...


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    Salesperson was very knowledgeable of the vehicle. We felt welcomed and no significant buying pressure. While we were told hail damage repair could be made before we left, it was not. We were told it would only take a day to make the repairs, we scheduled an appt for a Friday and were without the car until Monday. This was disappointing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Even though there was a delay in taking home your new car, we are happy that you were satisfied with the rest of your purchase experience. Thank you for choosing Spradley Ford Lincoln.


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  • Excellent Service & Repairs

    Excellent! Great communication about what my car needed...and didn't need.

    Dealer Response

    Thank you for leaving us with a great review Lisa! We are glad that we were able to meet and exceed your expectations!


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    Excellent! Great communication about what my car needed...and didn't need.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving us with a great review Lisa! We are glad that we were able to meet and exceed your expectations!


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  • Great experience

    Great customer service. Quick and easy. Got exactly what I wanted.

    Dealer Response

    We are glad that you were able to get exactly what you wanted and that we provided you with a quick, easy and great experience!


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    Great customer service. Quick and easy. Got exactly what I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are glad that you were able to get exactly what you wanted and that we provided you with a quick, easy and great experience!


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  • 2016 sonata

    overall good a little time consuming but I understand business.

    Dealer Response

    Thank you for using Spradley Ford Lincoln's Service Department Kolby. We are glad that you had an overall good experience with us.


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    overall good a little time consuming but I understand business.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for using Spradley Ford Lincoln's Service Department Kolby. We are glad that you had an overall good experience with us.


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  • Ford Focus ST

    Scott did a great job helping me with my fuel pump issue

    Dealer Response

    We are glad that Scott was able to help you with your fuel pump issuer Steven! Thank you for using Spradley Ford Lincoln's service department!


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    Scott did a great job helping me with my fuel pump issue

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are glad that Scott was able to help you with your fuel pump issuer Steven! Thank you for using Spradley Ford Lincoln's service department!


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  • Van was serviced

    Had My van serviced & it was done with Excellent quality !

    Dealer Response

    We appreciate the wonderful review Mark. So glad that we were able to provide you with the quality of service all of our customers deserve. Than...


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    Had My van serviced & it was done with Excellent quality !

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate the wonderful review Mark. So glad that we were able to provide you with the quality of service all of our customers deserve. Thank you for choosing Spradley Ford Lincoln.


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  • Scheduled service

    Service staff very helpful and kind. Always friendly.

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Toni! Check our social media pages to stay in the loop on prod...


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    Service staff very helpful and kind. Always friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Toni! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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