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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 8:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 8:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

2.7
62 lifetime reviews.
  • Poor Management

    INCONSIDERATE AND POOR MANAGEMENT!!! I had an appointment, but they wasted my time. They gave the car to someone for an overnight test drive. I...

    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so...


    Show Full Review

    INCONSIDERATE AND POOR MANAGEMENT!!! I had an appointment, but they wasted my time. They gave the car to someone for an overnight test drive. I have never heard of such a thing. They didn't bother to call or email me to let me know. I will never go to Jones again nor will I recommend this place to anyone. Sad.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so sorry to learn that you had a less than perfect experience with our sales department.We apologize for any inconvenience this situation may have caused. If you could kindly take a moment to share your feedback with us via email at feedback@jonesjunction.com, we would greatly appreciate it. This will allow the owners to work directly with you to make your situation right. Thank you again for your feedback and we look forward to turning things around.


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  • Extremely bad customer service

    I was looking to purchase and called to get some pricing information and to see if I could get an estimate on my trade without bringing it in. Obv...

    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so...


    Show Full Review

    I was looking to purchase and called to get some pricing information and to see if I could get an estimate on my trade without bringing it in. Obviously it was just an estimate and was just to give me a ballpark figure as to how it would affect my purchase of a used car of theirs. Instead of me driving an hour and half to find out we weren't even close on pricing. I don't know if what I had said upset her or not but she could not of had more of an attitude instead of just telling me politely that they need to see the vehicle. Its is a shame because I had high hopes of buying this car but I can't see myself going back now.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so sorry to learn that you had a less than perfect experience with our sales department. If you could kindly take a moment to share your feedback with us via email at feedback@jonesjunction.com, we would greatly appreciate it. This will allow the owners to work directly with you to make your situation right. Thank you again for your feedback and we look forward to turning things around.


    Hide Full Review
  • Good experience.follow up is quite strong and good

    Nice experience by the following up and ..the inventory provided

    Dealer Response

    Hi Shilpi. Thank you for your feedback! We are pleased to learn that you had such a nice experience with our sales department!


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    Nice experience by the following up and ..the inventory provided

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Shilpi. Thank you for your feedback! We are pleased to learn that you had such a nice experience with our sales department!


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2016

Even though we have changed our name, Bel Air Hyundai is still your local dealership that serves the needs of all our Maryland Hyundai customers. Whether you are looking for a new Hyundai in Maryland, come see Bel Air Hyundai. Located on the corner of Bel Air Road and Harford Road, your greater Baltimore Hyundai dealer is easy to find from anywhere in Maryland. We are just minutes northeast of Baltimore on Highway 1. Please view our hours and directions page if you need specific driving directions to our Bel Air Hyundai dealership.

We Serve All Baltimore Hyundai Customers

"Jones for a Lifetime!!"