Reviews

Average Ratings

4.5
277 lifetime reviews.
  • TabTameka C.

    My husband got a great deal on 2013 VW Jetta GLI! We a bit of a hiccup with one of the salesmen, but the owner himself stepped in and handled the ...


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    My husband got a great deal on 2013 VW Jetta GLI! We a bit of a hiccup with one of the salesmen, but the owner himself stepped in and handled the situation with class and superior customer service! The car runs great, no complaints.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Chino!

    I home frustrated about not being able to commute on my time. I was checking my mail and I saw that I got a letter for capital one stating that I ...


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    I home frustrated about not being able to commute on my time. I was checking my mail and I saw that I got a letter for capital one stating that I may be eligible for auto loan with victory auto group. I rsvp'd said a prayer and walk down the road to this fine establishment decked with what seemed like an unlimited selection of vehicles. Chino spotted me when I was speaking with the lady at the front desk. He took me with him and he asked me all important questions a car dealer would ask. Long story short like magic Chino with the help of his team was able to elevate my status to an insured car owner. I am very happy and I am looking forward to doing business with this group for years to to come. Great costumer service, comfortable environment and friendly staff members you can't ask for more.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Bus driver

    The service I received at victory by your sale rep Juan p and your finance manager an last but less your general manager .These are the people th...


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    The service I received at victory by your sale rep Juan p and your finance manager an last but less your general manager .These are the people that made my day a lot greater an easy. The respect and professionalism they showered me was just uncredited . They tried me like family. So for that service I will send my friends .so thank you very much.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Disappointed in the Bronx

    Arrived at dealership on my way home; it seemed that the salesman was annoyed because I did not have an appointment; I was passed off to some one ...


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    Arrived at dealership on my way home; it seemed that the salesman was annoyed because I did not have an appointment; I was passed off to some one new. I thought I struck a deal for a test drive but when I made arrangements for this on Sunday I got stood up by the salesman. To rub salt in the wound, I was contacted by a sales manager who wanted to chastise me for not coming for the road test when I had been there between 8:55-9:20 am waiting on the salesman. I even had to call my ride back to come and get me from the dealership. Later that day I was told that someone might be driving the car to me but this did not happen either. This was not a good experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Law clerk

    I'm from Brooklyn where i have visited several dealerships and not been satisfy by it, Thanks to Victory Auto Group who were extremely helpful. L...


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    I'm from Brooklyn where i have visited several dealerships and not been satisfy by it, Thanks to Victory Auto Group who were extremely helpful. Love the people who worked with me and made sure that i take the car i wanted and convenient for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mentor

    Great service, great place, great salespeople, and real proffessionalism


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    Great service, great place, great salespeople, and real proffessionalism

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Victory not at all

    I have had nothing but problems with my truck since I first drove it off the lot I have had to take it to service 4 times since owning it 5 months...


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    I have had nothing but problems with my truck since I first drove it off the lot I have had to take it to service 4 times since owning it 5 months buyer beware of this dealership it's new manager also has no class or education when it comes to dealing with customers I wouldn't recommend this establishment to my dead friends and relatives

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • David was Awsome!!!

    I went in on 12/30/2016 and was literally walked throuigh the entire process. David made sure that I was taken care of , from financing to insuran...


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    I went in on 12/30/2016 and was literally walked throuigh the entire process. David made sure that I was taken care of , from financing to insurance ,registration, plates and more! They even linked my phone to the car! I was very pleased and satisfied. Thank you all for your hard work!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Very happy

    I would like to say best service I ever had in Victory Auto Group in the Bronx, thanks to the staff ant Juan Polanco for making it possible "Like ...


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    I would like to say best service I ever had in Victory Auto Group in the Bronx, thanks to the staff ant Juan Polanco for making it possible "Like they said Everyone needs a victory in life" well I just got a good victory in my life thank you once again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • High recommendation

    They have the best deal and the best customer service.


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    They have the best deal and the best customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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