Hixson Autoplex of Alexandria

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Reviews

Average Ratings

4.9
59 lifetime reviews.
  • Hixson

    Very pleased with my salesman and helpful with making my purchases

    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! We try to provide all of our guests with a great atm...


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    Very pleased with my salesman and helpful with making my purchases

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.


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  • Owner

    My experience was very positive. The salesman answered all my questions and worked very diligently to find the right truck for my stated use. Th...


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    My experience was very positive. The salesman answered all my questions and worked very diligently to find the right truck for my stated use. The owner of the dealership also spoke to me and assured me that they were here to help with any questions, service and advice.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bought a 2015 Odyssey Honda

    I was disappointed that my negotiating skill were so unsuccessful. The manager did not interact with us at all and the price concessions were med...


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    I was disappointed that my negotiating skill were so unsuccessful. The manager did not interact with us at all and the price concessions were mediocre, at best.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Services Excellent Staff

    The service for my 2015 Ford Focus was excellent. I'm very pleased with their service. I will highly recommend anyone to go there for their busine...

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Lequinte! As one of our valued customers, we want to sincerely...


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    The service for my 2015 Ford Focus was excellent. I'm very pleased with their service. I will highly recommend anyone to go there for their business needs. The staff was very helpful and considerate. Cortez Lilly was very helpful to me and really enjoy his what he do. Very happy Customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Lequinte! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Great Job 5 star service!

    Great service!! I was treated like I was a personal friend!


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    Great service!! I was treated like I was a personal friend!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Would buy here again

    Other than the fact that it took way to long from the time we wanted to make the deal until the paper work was signed. All was great. The sales pe...


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    Other than the fact that it took way to long from the time we wanted to make the deal until the paper work was signed. All was great. The sales person was wonderful and did just as you wanted her to do, she did not let us leave until the deal was made. I am a little disappointed at the fact that we said the car needed and alignment and the mechanics said no! They did replace the driver side rear tire with a new one. They also put the new tire on the front so I am assuming they rotated the tires at that time. Tires however should be replaced in sets as to keep them evenly worn.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Yo yo yo

    Put the wrong mileage on my sticker and forgot to reset the oil light.


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    Put the wrong mileage on my sticker and forgot to reset the oil light.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Friendly and professional

    I love my 2015 Ford Fussion. No problems. Just maintenance. Service has always been fast and convenient. Service employees were friendly and profe...

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Hixson Ford of Alexandria for all of your automotive needs. Please don't...


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    I love my 2015 Ford Fussion. No problems. Just maintenance. Service has always been fast and convenient. Service employees were friendly and professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Hixson Ford of Alexandria for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.


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  • Great Service

    My experience at Hixson was great, I purchased a Ford Escape and I love it! the staff was very helpful and nice .


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    My experience at Hixson was great, I purchased a Ford Escape and I love it! the staff was very helpful and nice .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great people, not the best facilities.

    You have some great people. You do need to keep the windshield stickers that are used to remind customers when oil changes are due. Greg Below i...


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    You have some great people. You do need to keep the windshield stickers that are used to remind customers when oil changes are due. Greg Below is the reason I do business with Hixson. I am still upset over Fords decision not to repaint hood on my 2014 Ford truck. You NEED a bathroom in the oil change area. Disabled people find it tough to go all the way to the showroom floor for using the bathroom!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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