We're fans and previous owners of BMW X5's. Ours was totalled and we needed another. We'd been shopping in Tucson but the one we found, the dealer was... making everything quite complicated. I continued to search and found this beautiful BMW at CLA. Being in Scottsdale and us here in Tucson, I sent some info to them with an inquiry. Within minutes I was sent a text and then I called and spoke with Mo. There was NO pressure! I gave him information, told him what I wanted and about 20 minutes later all we had to do was drive to Scottsdale, sign the paperwork and drive off with our fabulous X5. Obviously it was easier because we've owned these, we know what to expect and when we arrived, we verified it was as great as the pictures and it drove as expected. Mo had it all ready, considering we had to drive back to Tucson. we were there maybe 20 minutes. And ours didn't have floor mats so Mo is making sure we have these, ordering these himself. Any interaction has been efficient, easy, and professional.
It was a pleasure to do business with you.
good experience with follow up details on the car I am interested and they were very professional. Also they were very timely when responding to me vi...a email and phone.
I am a student fresh out of college, working full-time. My previous car was basically done for as far as maintenance vs. the value of the car, but I r...eceived a fair trade for my vehicle. After a couple of months of attempting different banks, with my fair-good credit score and not the best income being straight out of college, Mo at Certified Luxury Auto was able to find me the best deal on my new 2011 Mini Cooper S with a payment less than $200 per month and an extremely low APR. So far, I love my Mini Cooper and I truly appreciate all the help Mo provided.
My son-in-law and I arrived yesterday late morning to look at a 2007 BMW 335i coupe, after thoroughly looking the car over inside and out, test drive,... additional looking over and having less than 6 questions answered promptly in regards to the car, my son-in-law told me he was ready to go deal. We both dealt with Bill, negotiations went very smooth and both parties ended up happy with the deal that was finally made, took about an hour but it was worth the effort on our part. They cleaned up the car and my son-in-law drove off with it about 2pm that afternoon after we came back from our lunch break. Between Bill and the owner and the secretary, all the paperwork was completed without any hassles. I was really impressed with their professionalism and their cars on the lot, very clean used cars, NO SHADY DEALS here, that is for sure, all upfront and honesty. I personally would recommend this dealership to anyone wanting a quality used car and very clean.
Do yourself a favor and come here first when looking to buy or sell your car! For us it was our first- and only- stop. The owner was so considerate ...and genuine through the entire process. No pressure, no agenda other than to help us in our search and come to a resolution quickly, easily, and happily. Even doing the extra paperwork so we wouldn't have to deal with the MVD. We honestly felt at home immediately. Having bought and sold so many cars over the years I can honestly say the owner, Mo, is like none I have ever met- throw out your pre-conceived ideas about a used car dealer. He honestly cares about your needs. Thanks, Mo!
Scott thanks for the nice words. It was my pleasure to do business with you.
From the first phone contact with Brian, I have never had such a great experience. Moe, who handled all of the details explained everything full befor...e and after the sale. I had'nt bought a car through a dealer for many years as I did'nt like to be pressured. No pressure whatsoever. It was all completed within 45 minutes. This is how to buy a new auto and when I need a new one? One call is all it took!!
They were nice enough ti let me get the keys to a few vehicles out of em all I'm left scratching my head there all in perfect condition I feel confide...nt with my money here
I was very pleased and satisfied that I purchased my dream car (2010 Cadillac Escalade) from Certified Luxury Auto. The process was simple and fast. M...o helped me get the best interest rate. I highley recommend Certified Luxy Auto. Thank you so much Certified Luxury Auto.
Larry it was my pleasure to qualify you at such a low rate. I have very good friends in the banks with whom I am doing business for 10+ years. They al...ways help me when it comes to qualify a customer. Thanks for the nice words.
A knowledable, friendly and no pressure environment. The staff is very helpful and the owner, Mo is great!
I brought FX35 from Certified Luxury Auto. The service was great. My application for my loan was easy to get. The SUV was clean. There was no pressure... to buy right away. This made my decision easy. I would recommend Certified Luxury Auto to others.