Audi Palo Alto

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
2578 lifetime reviews. Includes reviews of Audi Palo Alto from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 16, 2020

    This is the best dealership I have ever dealt with. They get me in and out expeditiously every time. Even when a rental car is involved. They communicate... via text and email so I know the status of my vehicle. This is not the closest dealer to me but the extra time I spend to get to this dealer is well worth it.

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  • 5.0 out of 5
    October 8, 2020

    Excellent new dealership changed Special Thank to John Su advisor quick response opened files as well as .. Huynh Quan and mechanic Liu Liu sent video...

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  • December 12, 2016

    Car dealerships give me anxiety but this place did not pressure me and gave me the pros and cons of the cars I was looking to choose from.

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  • 5.0 out of 5
    October 4, 2020

    My experience buying a car at Audi Palo Alto was excellent. Keith was helpful and knowledgeable about their large selection. The entire process was painless... and professional. I would Highly recommend others visit Audi Palo Alto if they are interested in buyin an Audi in the Bay Area.

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  • 5.0 out of 5
    September 27, 2020

    Mila is an outstanding salesperson who is knowledgeable about her inventory. We returned to the dealership because of how she helped us the first time-without... an appointment. Richard was also very pleasant to work with and handled everything quickly and professionally. Last, but not least-Sophia in finance finished all of the paperwork and was friendly and very helpful.

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  • 5.0 out of 5
    September 15, 2020

    Quan was very customer service oriented. He was able to immediately help me with my vehicle's service. The service team worked quickly to fix my car... and have it ready at the designated time. When I picked up my car, it was washed clean!

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  • 4.0 out of 5
    September 9, 2020

    When I had a recall on my new Audi, the garage drove me home, washed the car and delivered it back to me! Great service! However the forgot to warn me... that I would have to reset the electronics.

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  • 5.0 out of 5
    September 8, 2020

    Thank you Audi Palo Alto for the great service including picking up the auto and delivering it same day. As an at risk senior during this pandemic i greatly... appreciate the pick up/delivery.

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  • 5.0 out of 5
    September 3, 2020

    Your Service dept. employee, John Su, is very professional and courteous. It was quick and and simple check in. He is also informative and resourceful... resolving an issue without hesitation. Working with John has given me a lot of peace of mind and has been a very good experience. Big Thank You.

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  • 5.0 out of 5
    September 2, 2020

    Thanks for the great service. We had had great luck in trying to find the right vehicle to work for our business needs. Good job!

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