Velocity Auto Connection

Reviews

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3 lifetime reviews.

  • 5.0 out of 5
    March 14, 2015

    Love to support the small businesses of the community. This team of young professionals bent over backwards to ensure we had a positive buying experience.... Fair prices, combined with a commitment to follow up on any issues, made the purchase of not one, but two cars, an easy decision. These guys are worth checking out.

    5.0 out of 5
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    Quality of Repair
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    December 17, 2014

    I bought my car from Velocity. I would look at dealerships that offer warranty. Most cars have something wrong with it and Velocity will try to fix but... will do a poor job. Manage promised to reimburse on part I paid, however, lied and owner will not pay either. Part was under $300. TRUST ME DO NOT GET YOUR CAR HERE!!!!!!!!!!!!!!!!!!!!!!!!!

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    September 23, 2014

    Found a good deal vehicle at Velocity. The dealership is located in an industrial complex so if your looking for a car lot you'll miss it. During the test... drive I discovered the horn did not work, the tires, which the salesman told me were new were not, and the sun visor needed tightening. Velocity agreed to put three new tires on and fix the horn and sun visor. Extremely poor communication from the sales manager put a bad taste in our mouths. Even though the new tires were put on after a few days, the horn was another matter. Once again poor communication forced me to contact the owner,then I was contacted by the sales manager concerning the horn.I also found no spare tire or tire jack in the trunk. The sales manager said he would obtain another one for me.It didnt happen, no surprise. Were done had enough! The car was in good shape,runs good and has low miles, but as you can see by me only giving 1 star for customer service, it has alot to be desired.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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