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Reviews

Average Ratings

4.7
18 lifetime reviews.
  • Stupendous Car buys experience

    I had a very pleasant car buying experience at this dealership. Nick was very knowledgeable and helpful. I got the car I wanted. This is my sixt...

    Dealer Response

    Thank you for your loyalty to our dealership and for taking the time to write this review. Nick's sales excellence is always consistent, and I'm g...


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    I had a very pleasant car buying experience at this dealership. Nick was very knowledgeable and helpful. I got the car I wanted. This is my sixth car buying experience. I never met a salesman like Nick in the past. He does not act like a car sales man.. he is the best!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your loyalty to our dealership and for taking the time to write this review. Nick's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Regards, Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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  • Kia Optima EX

    We had a very pleasant experience at this dealership. Everyone was very friendly and eager to help. Especially Tony, Servank and Mark gave us the ...

    Dealer Response

    Khushi, thank you for this excellent feedback and your very kind recommendation of our dealership. We are grateful to hear your kind words! We alw...


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    We had a very pleasant experience at this dealership. Everyone was very friendly and eager to help. Especially Tony, Servank and Mark gave us the best customer experience. They gave a very good deal on our car. We would definitely recommend our friends and family to buy a car from them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Khushi, thank you for this excellent feedback and your very kind recommendation of our dealership. We are grateful to hear your kind words! We always work hard to make our customers' experience completely painless and efficient. We hope to work with you again soon! Best. Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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  • Purchased a 2017 Niro

    Everyone who I came into contact with were very attentive & friendly. My thanks to Mo, Greg, Mark & Michelle

    Dealer Response

    Dave, thank you for taking the time out of your day to share your experience with everyone. We believe in attentive and friendly customer service ...


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    Everyone who I came into contact with were very attentive & friendly. My thanks to Mo, Greg, Mark & Michelle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave, thank you for taking the time out of your day to share your experience with everyone. We believe in attentive and friendly customer service and I'm glad that our team made such a great impression on you. We hope to see you again very soon! Sincerely, Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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  • RudiV

    Great customer service! Really worked with us and made us feel comfortable! Walked out with a great deal! Thank you

    Dealer Response

    Rudi, I sincerely thank you for going out of your way to write this review about Stevens Creek Kia. We try to create a comfortable and stress-free...


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    Great customer service! Really worked with us and made us feel comfortable! Walked out with a great deal! Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rudi, I sincerely thank you for going out of your way to write this review about Stevens Creek Kia. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new purchase! If you have any further needs, please come back to see us. Sincerely, Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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  • Excellent Experience

    Best experience ever, this was my first vehicle purchase and the sals associate Chad was very professional and showed us the perfect vehicle that...

    Dealer Response

    What a great review, Lizeth! Thank you for taking the time to share your experience! We strive to provide efficient service to all our guests and ...


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    Best experience ever, this was my first vehicle purchase and the sals associate Chad was very professional and showed us the perfect vehicle that feeds our needs. We also had the privilege to meet with Mark, the manager of the dealership who kindly took his time to show us all the cool things that kia's vehicles offer. Not only did a get a great vehicle but I am also being enviromentallly conscious.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What a great review, Lizeth! Thank you for taking the time to share your experience! We strive to provide efficient service to all our guests and I am glad to hear that Chad and Mark helped you find the perfect vehicle that suits your needs and preference. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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  • Excellent costumer service

    Mo and Mark gave me exceptional customer service on my recent Kia Optima purchase. I'm a little high maintenance and these gentlemen were so patie...

    Dealer Response

    Thank you for this terrific review, Michelle! I am very pleased to hear that Mo and Mark could make your car shopping so pleasurable and stress fr...


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    Mo and Mark gave me exceptional customer service on my recent Kia Optima purchase. I'm a little high maintenance and these gentlemen were so patient with me. I went back and forth with them for over a week until I finally bought the car, they were professionals the entire time. This dealership is not your typical hard sales, impersonal place, everyone seems like family and you feel like you're being truly taken care of. I absolutely love my car, it's the nicest car I've ever owned. I highly recommend a Stevens Creek Kia. Thanks guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this terrific review, Michelle! I am very pleased to hear that Mo and Mark could make your car shopping so pleasurable and stress free. We are glad to hear you are loving your new Optima! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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  • Lack of organization/competency

    That we can never get a hold of anyone from The service department. When he leave a message no one calls us back. Dirty rags and bolts have been l...

    Dealer Response

    Hi David! We appreciate you taking the time to submit this feedback. We take our reviews very seriously and we are disappointed to hear about your...


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    That we can never get a hold of anyone from The service department. When he leave a message no one calls us back. Dirty rags and bolts have been left inside the vehicle. That amount of miscommunication is unacceptable as well as the lack of communication. The service department lacks knowledge of the 2017 Sorento and has asked to see my car manual! I have no confidence in their competency.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi David! We appreciate you taking the time to submit this feedback. We take our reviews very seriously and we are disappointed to hear about your experience. If you'd be willing, we would like to speak with you to discuss ways to improve your experience with Stevens Creek Kia moving forward. Thank you for your input, and we hope to hear from you soon. Sincerely, Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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  • Purchase of a 2017 Kia Sorento

    My husband and I had been looking to downsize from and Expedition to a mid-size SUV for several months. We had our eye on the Kia Sorento. Mo, at ...

    Dealer Response

    Terri, Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Mo worked har...


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    My husband and I had been looking to downsize from and Expedition to a mid-size SUV for several months. We had our eye on the Kia Sorento. Mo, at Stevens Creek Kia was awesome and made our purchase painless. The staff was very friendly and I would recommend friends and family to go to Kia at Stevens Creek.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Terri, Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Mo worked hard enough to make your purchase completely painless. Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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  • Great Car, Great Dealer!!

    I was looking for a White Optima - Turbo, they had the exact car I was looking for. Within an hour and half - I had purchased the car. Very easy...

    Dealer Response

    Your words mean so much to us here at Stevens Creek Kia, Steve. Our priority is to have customers leave with a smile. We are glad Mo have been abl...


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    I was looking for a White Optima - Turbo, they had the exact car I was looking for. Within an hour and half - I had purchased the car. Very easy sale and great people to work with. Mo was my sales guy and he was very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your words mean so much to us here at Stevens Creek Kia, Steve. Our priority is to have customers leave with a smile. We are glad Mo have been able to help you with your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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  • Painless car purchase

    Nick was very nice to work with. I got the deal I wanted for the car I wante .

    Dealer Response

    Kiafan, thank you so much for this excellent feedback! I am grateful to hear that Nick worked hard enough to get you a great deal on the vehicle y...


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    Nick was very nice to work with. I got the deal I wanted for the car I wante .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kiafan, thank you so much for this excellent feedback! I am grateful to hear that Nick worked hard enough to get you a great deal on the vehicle you have been looking for! Please see us again if you have any automotive needs! Regards, Tony Khatib; tonyk@stevenscreekkia.com; GM; (408) 241-1234


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