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Reviews

Average Ratings

4.8
Average based on 26 reviews
  • Great Service!!

    I always receive prompt and courteous service. The service advisers and techs are very knowledgeable and I can take comfort that routine maintena...


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    I always receive prompt and courteous service. The service advisers and techs are very knowledgeable and I can take comfort that routine maintenance and the occasional repair have been done correctly.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great dealership to purchase new or used vehicles

    Great service. Dave Francis, Kevin Casto and Mike Barnette went above and beyond to ensure we were given the best possible deal. Each person promp...


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    Great service. Dave Francis, Kevin Casto and Mike Barnette went above and beyond to ensure we were given the best possible deal. Each person promptly returned calls and answered all questions with ease. Dave even came in to the dealership on his day off to follow through with our transaction. We will return to I77 Chevrolet.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Very Good

    So far we are basically satisfied with our experience with I 77 Auto Group. We love our Traverse and our Service needs, which have thus far been ...


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    So far we are basically satisfied with our experience with I 77 Auto Group. We love our Traverse and our Service needs, which have thus far been limited to normal maintenance needs have been provided in a very satisfactory manner. Purchase of the car was good and we are pleased with everything with a couple of exceptions. Our salesperson unfortunately mislead us (probably just a mistake on his part) when he went over all the features of the vehicle, he told us that we had WiFi and also specifically assured us that we had the weather forecast feature available on the info panel. Subsequently we discovered that we have neither. When asked, OnStar advised us that all we needed was for the dealer to upload an update to provide the WiFi and Sirius advised that we needed to pay extra for the weather app. This has been frustrating to us and the dealership has not responded favorably to our inquiries regarding these issues, particularly the WiFi. Otherwise, we are pleased with our Traverse and I-77 Auto!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • great place to buy

    Great place to buy a truck and to get service. they go out of there way to help


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    Great place to buy a truck and to get service. they go out of there way to help

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Service

    Just wish it wouldn't have taken so long to purchase the vehicle. It seemed like they was just a little short handed the night I purchased my truc...


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    Just wish it wouldn't have taken so long to purchase the vehicle. It seemed like they was just a little short handed the night I purchased my truck. But overall the crew did the very best they could do. It wasn't their fault that there was so many deals going at once and not enough employees to assist. But for the crew itself they done a great job.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Service

    We needed a yearly inspection on our vehicle which was taken in at our stated appointment time and was finished in a timely manner. We were well ...


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    We needed a yearly inspection on our vehicle which was taken in at our stated appointment time and was finished in a timely manner. We were well pleased.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Rick Harding

    I made appointment to have car checked .They made sure they would have parts in stock if I needed them before bringing in the car.Which saved me a...


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    I made appointment to have car checked .They made sure they would have parts in stock if I needed them before bringing in the car.Which saved me a wasted trip.They were also able to work in extra service that I requested after appointment was made.I was very pleased with the service that I received.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great service

    Had my truck serviced and they done a great job. Brent the service writer is the best


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    Had my truck serviced and they done a great job. Brent the service writer is the best

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Review of Maintenance Work

    We scheduled an appointment and took our vehicle in for an oil change. The oil change was performed and the tires were rotated. Vehicle was brou...


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    We scheduled an appointment and took our vehicle in for an oil change. The oil change was performed and the tires were rotated. Vehicle was brought to the front for us and upon opening the driver's door, I noticed some grease spots on the carpet. I immediately went inside and had the fellow who took care of us to come outside and look at the grease spots on the carpet. He said that was unacceptable and went inside and had the mechanic come to the car and clean up the grease spots. This was the first time anything like this ever happened.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Very happy

    Was really impressed by how I-77 Chevrolet went to great lengths to keep my car clean during the servicing. Even wrapped the steering wheel in pl...


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    Was really impressed by how I-77 Chevrolet went to great lengths to keep my car clean during the servicing. Even wrapped the steering wheel in plastic.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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