Reviews

Average Ratings

3.9
38 lifetime reviews.
  • Awesome service

    My husband and I just bought an suv yesterday from Kyle B. We drove over two hours to test drive the vehicle and we didn't have to wait even thoug...


    Show Full Review

    My husband and I just bought an suv yesterday from Kyle B. We drove over two hours to test drive the vehicle and we didn't have to wait even though we showed up one hour early to our appointment. He made it a great experience and I would recommend him to anyone who is looking for an honest sales person and a great car. He gave us great customer service and was very knowledgable about the vehicle. He answered all our questions and gave us an excellent deal. I will definately recommend him to my family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great Sales Team

    Tom G. At Grossingers is my go-to car salesman so much that I am a repeat customer of his. Each time I have purchased a car from him, he has been ...


    Show Full Review

    Tom G. At Grossingers is my go-to car salesman so much that I am a repeat customer of his. Each time I have purchased a car from him, he has been very considerate, worked with me to close the deal. I have never felt uncomfortable during the car buying experience with Tom and would recommend him to anyone. He is also very approachable and welcoming, especially when I have questions after the purchase.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Stick to their brands

    They are currently under construction which adds some issues, but I wouldn't hold that against them. I went looking for a low end used car of whic...


    Show Full Review

    They are currently under construction which adds some issues, but I wouldn't hold that against them. I went looking for a low end used car of which they don't carry the new models. The salesman they set us up with didn't know anything about the vehicle or the overall model he was trying to sell us. If you go here, stick to the brands that they sell new if you're wanting to learn anything about them before signing a contract.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great experience

    My husband and I just bought an suv yesterday from Kyle B. We drove over two hours to test drive the vehicle and we didn't have to wait even thoug...


    Show Full Review

    My husband and I just bought an suv yesterday from Kyle B. We drove over two hours to test drive the vehicle and we didn't have to wait even though we showed up one hour early to our appointment. He made it a great experience and I would recommend him to anyone who is looking for an honest sales person and a great car. He gave us great customer service and was very knowledgable about the vehicle. He answered all our questions and gave us an excellent deal. I will definately recommend him to my family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent customer service when buying a used car.

    We were searching for a Passat TDI and found one listed at Grossinger Motors. We made an inquiry on line and was contacted by Joe Bolek. We discus...


    Show Full Review

    We were searching for a Passat TDI and found one listed at Grossinger Motors. We made an inquiry on line and was contacted by Joe Bolek. We discussed the vehicle with Joe and later made an appointment to stop by the dealership to test drive the vehicle. Joe had another appointment so when he left Ramzey Ard helped us, answered all our questions and took us on a test drive. We were able to come to an agreement on price and we purchased the car. We are from Indiana and Jami Taylor was able to complete all the title paperwork along with the out of state tax paperwork. The car was delivered clean both inside and outside. Everyone at Grossinger Motors was professional, courteous, and was respectful to us at all times. No one used high pressure sales tactics. We were always treated with respect.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Enjoyed Salesman Interaction

    I live in a small town and am about to buy my 3rd Lincoln from the dealer here. On May 17 I stopped by your lot to see what the 2015 MKZ looks lik...


    Show Full Review

    I live in a small town and am about to buy my 3rd Lincoln from the dealer here. On May 17 I stopped by your lot to see what the 2015 MKZ looks like inside and out, since my dealer does not have the car on their lot. I did not intend to speak to a salesperson; just wanted to poke around. However, Patrick came out and offered to help. I explained I didn't want to waste his time; I am absolutely going to buy from my home dealership. He said I wasn't wasting his time and showed me the car's bells & whistles and took me for a test drive. He's a great asset to your business. He made me feel comfortable and did not try to pressure me in any way. I totally enjoyed interacting with him. He didn't have to give me the time of day, but he treated me as though I was worth the trouble. I have his card and if I ever have the opportunity I will recommend your dealership.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Audi buying experience

    Steve sagge showed us the Audi we were looking for. He was truly exceptional in his customer service. He was knowledgeable, polite and very accomm...


    Show Full Review

    Steve sagge showed us the Audi we were looking for. He was truly exceptional in his customer service. He was knowledgeable, polite and very accommodative. It was great experience. I would recommend anyone to meet steve if you plan to buy car from grossinger.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Worst Service Ever. Never Again.

    By far, the worst service ever from all aspects. Never Again.


    Show Full Review

    By far, the worst service ever from all aspects. Never Again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 3 found this review helpful. Did you?

    Hide Full Review
  • Cjmartin

    I walked into this dealership to look at Suv's which I did...and drove. As I was walking through the showroom, I spotted the Legacy and fell in lo...

    Dealer Response

    We are very happy to see such kind words. I will let David know that you had a superb experience and if there is anything else you need please do ...


    Show Full Review

    I walked into this dealership to look at Suv's which I did...and drove. As I was walking through the showroom, I spotted the Legacy and fell in love with it. The sales person David,was excellent. He answered all questions and if he didn't know,he found out, He followed up with phone calls the next couple of days. I went back and made the deal. The business side was great. They tried to give me the best deal and I was very satisfied. Everyone was very helpful and pleasant during this time and since. I have already told several friends about my positive experience and have recommended this dealership to them. Will definitely do business with them again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to see such kind words. I will let David know that you had a superb experience and if there is anything else you need please do not hesitate to contact us directly. Thank you!---Michael Ignowski, Customer Service


    Hide Full Review
  • Great experience!

    Process was fast, easy, and all staff was extremely accommodating. Definitely would recommend to others!

    Dealer Response

    Thank you for the kind words! We hope to provide you fast and easy service for many years to come! --Michael Ignowski, Guest Services Director 309...


    Show Full Review

    Process was fast, easy, and all staff was extremely accommodating. Definitely would recommend to others!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words! We hope to provide you fast and easy service for many years to come! --Michael Ignowski, Guest Services Director 309-888-1000


    Hide Full Review