Bel Air Nissan

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
80 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 12, 2019

    I took my Nissan Titan truck to have my front breaks replaced. I got a call telling me that I needed roaters also. I asked could my current ones be shaved... down. The answer was no. The service rep. stated I needed back brakes and that I had a leak. I refused the other repairs and asked that they just do my front breaks. I picked up my truck and drove it home an a "check engine soon" light came on. I called service the following Monday only to be told that I had to pay 125.00 dollars drag fee. I explain that I had no issues with my engine until I allowed them to do service. I know they did something to my truck. I can't prove it. I am in search of an under the hood camera. We have to stop this type of deception and theft! Be ware when taking your vehicle here. I will be posting on every social media I can think of to avoid this happening to someone else. It might involve getting our local TV stations involved to uncover what's going on.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Mortreese Blair, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with u...s was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Bel Air Nissan (410) 879-1133

  • 5.0 out of 5
    August 27, 2019

    Have great experience . Great sale rep. Love the car with all features and good price. Will recommend to our friend. Join Nissan dealer at bel air... is great place to buy car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Bes...t wishes, Bel Air Nissan

  • 5.0 out of 5
    August 16, 2019

    Bel Air Nissan had a large quality selection of used vehicles. The vehicle I chose was very nice and a fair price. Also, while I understand they are... in the customer service business they were very helpful when I changed my mind at the last second. Even though they worked with me for quite some time on the initial choice theyadjusted quickly, smoothly and without difficulty. They were professional and I would absolutely consider purchasing a vehicle from them in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ward, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bel Air Nissan. Thanks again for taking th...e time to leave us this information about your recent visit. Take care!

  • 5.0 out of 5
    June 30, 2019

    I spent the better part of that Sat. afternoon (6/22/19) and it was most enjoyable , rewarding . I told Walter(salesman) what I was wanting to do, and... he came through with my request, and I' m not the proud ,happy driver of my new truck!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 22, 2019

    I will refere my friends and family. Very happy with my service. Jesse was great. Friendly and knowledgeable. Will return to buy another car! Great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Karen Reed, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bel Air Nissan. Thank you again for ...the great review!

  • 5.0 out of 5
    April 1, 2019

    Great dealership to work with. Told them what I wanted, went 200 miles to get it. Very happy with service and purchase. Would recommend to anybody.... TOP NOTCH

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Tony Warden, we are very happy to have provided you with such a positive experience! We strive to take great care of our customers and your busines...s is greatly appreciated. We hope to be of service to you again in the future. Best wishes, Bel Air Nissan

  • 5.0 out of 5
    November 8, 2018

    Just bought a 2nd vehicle from Jones, a premier dealership in Northeast Maryland. Traded Nissan Frontier for Titan. Did my due diligence as far as pricing... goes, and they are very competitive. What sets Jones apart from the competition is the friendly staff and outstanding facility. Highly recommend working with Jim Smith and/or Mike Long in Nissan sales, Dan Moore in Nissan Service. Respect!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 5, 2018

    Ray Washington of Jones Junction is an outstanding salesmen! I need a car twice and he was able to help me during times of strife. He alway’s help both... times when purchasing new cars. He alway’s Work with me in buying my new cars. Will alway’s whenever I need a new car to Ray Washington.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 5, 2018

    Jason Johnson was my super sales associate. He was knowledgeable, patient and very thorough in explaining the car’s many technologies. I would definitely... go back to Jones Nissan.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 9, 2018

    I always buy my cars from Jones. I bought my Nissan a few years ago from Ray Washington and this month purchased a new Nissan from Mike Long. He was outstanding... to say the least and went above and beyond. JONES IS THE BEST!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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