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Reviews

Average Ratings

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53 lifetime reviews.

  • Great Service

    Whenever i take my car to Jones Nissan for service, I get a shuttle service or loaner car to go shopping while my car is being serviced. Always ac...

    Dealer Response

    Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests and the fact that you are p...


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    Whenever i take my car to Jones Nissan for service, I get a shuttle service or loaner car to go shopping while my car is being serviced. Always accommodating and clean facility.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests and the fact that you are pleased with your visit reflects what we strive to deliver. If you need further assistance with your vehicle, please do come back and visit us. Sincerely, Carol Lester (carol@jonesjunction.com) Service Manager


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  • Less expensive + less time = great experience

    Brought my 2007 Nissan Sentra in for a tune up. Don Wasserman gave me an estimate for the cost and that it would take about 2 hours. Vehicle was r...

    Dealer Response

    Christopher, thank you for writing this review about your visit with us. We love hearing about customers that have a great experience at Bel Air N...


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    Brought my 2007 Nissan Sentra in for a tune up. Don Wasserman gave me an estimate for the cost and that it would take about 2 hours. Vehicle was ready in 1 1/2 hours and cost was less than estimate. Very good experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Christopher, thank you for writing this review about your visit with us. We love hearing about customers that have a great experience at Bel Air Nissan and we are glad you are one of them. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best Regards, Carol Lester (carol@jonesjunction.com) Service Manager


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  • Very professional, Great customer service

    I liked that everyone was professional and very friendly! A very welcoming experience. Jason was my service advisor and he was very friendly and h...

    Dealer Response

    We are dedicated to providing top-quality service, and we are ecstatic to hear that your experience reflected this dedication, Rachel. We apprecia...


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    I liked that everyone was professional and very friendly! A very welcoming experience. Jason was my service advisor and he was very friendly and helpful with explaining the issues with my car. Highly recommended.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are dedicated to providing top-quality service, and we are ecstatic to hear that your experience reflected this dedication, Rachel. We appreciate the time it took for you to give us this feedback. At Bel Air Nissan, we value our customers, and we look forward to seeing you on your next visit. Sincerely, Carol Lester (carol@jonesjunction.com) Service Manager


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  • Great service

    I made a appointment was taken on time actually early work was performed had extra work done. Was promised at a certain time and was on time

    Dealer Response

    Thank you for sharing your feedback, George. It is very important to our dealership that we earn the trust of our guests by following through with...


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    I made a appointment was taken on time actually early work was performed had extra work done. Was promised at a certain time and was on time

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback, George. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing excellent service. We are glad that you were satisfied with the work that was done. Please come see us if you have other automotive concerns. Sincerely, Carol Lester (carol@jonesjunction.com) Service Manager


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  • Great Experience

    No pressure, lots of patience, Jeff/salesman listened to what I wanted, needed, could afford. I took a lot of his time, and he NEVER indicated th...

    Dealer Response

    Thank you for the excellent review, Valerie. It is great to know that our team was able to provide you with pressure-free and knowledgeable servic...


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    No pressure, lots of patience, Jeff/salesman listened to what I wanted, needed, could afford. I took a lot of his time, and he NEVER indicated that it was anything but a pleasure to him. The gentleman who showed me how to use my new car was fantastic. The finance man was quick, nice and very efficient. I had my old car washed before I traded it - the car wash gentleman were very quick and nice.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the excellent review, Valerie. It is great to know that our team was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chad Duke (cduke@jonesjunction.com) General Sales Manager


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  • Excellent Service

    Your knowledgeable staff has always handled any service issue with courtesy and professionalism. I have never had to return for the same uncorrec...

    Dealer Response

    Neil, we thank you for leaving us a great review. Here at Bel Air Nissan, our goal is to provide a great place and excellent customer service for ...


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    Your knowledgeable staff has always handled any service issue with courtesy and professionalism. I have never had to return for the same uncorrected problem. I completely trust your personnel and am confident of their expertise. I know that when I leave your facility my car is truly road-worthy. Thank you for being there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Neil, we thank you for leaving us a great review. Here at Bel Air Nissan, our goal is to provide a great place and excellent customer service for all of our guests. We are glad to know you drove away with satisfaction about your experience. Thank you for coming in to see us, and let us know if there is anything else we can do. Sincerely, Carol Lester (carol@jonesjunction.com) Service Manager


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  • First Buying Experience

    I did not feel pressure for the sale. All of my questions were answered thoughtfully. It was my first time to buy a car by myself. I informed myse...

    Dealer Response

    Margaret, thank you for acknowledging our dealership and staff in this glowing review. We strive to make car-buying easy. I am pleased to know tha...


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    I did not feel pressure for the sale. All of my questions were answered thoughtfully. It was my first time to buy a car by myself. I informed myself prior to my visit. Ray treated me with respect and explained the process thoroughly. All of the staff were friendly and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Margaret, thank you for acknowledging our dealership and staff in this glowing review. We strive to make car-buying easy. I am pleased to know that Ray and others made this possible during your visit. Enjoy your new purchase, and let us know if you need further assistance. Sincerely, Chad Duke (cduke@jonesjunction.com) General Sales Manager


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  • Very nice and clean facility with a friendly staff

    Always.courteous, clean facility, very friendly staff. Nice waiting area with coffee provided. Rest rooms are always clean and neat. Nice to have ...

    Dealer Response

    Michael, thank you for recognizing our hard work in this superb review. If you have any questions regarding the service that was performed on your...


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    Always.courteous, clean facility, very friendly staff. Nice waiting area with coffee provided. Rest rooms are always clean and neat. Nice to have vehicle washed after servicing.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thank you for recognizing our hard work in this superb review. If you have any questions regarding the service that was performed on your vehicle, then let us know. Also, feel free to frequent our website to view our ongoing specials. Sincerely, Carol Lester (carol@jonesjunction.com) Service Manager


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  • Happy Nissan Rogue Owner of Jones Junction Nissan

    Dan The Man aka Dan Moore is the very reason I still continue my service with Jones Junction Nissan. Thanks for always taking care of my Rogue.

    Dealer Response

    Shantelle, thank you for choosing us to service your Rogue, and we appreciate this wonderful review as well. Our Nissan experts work very hard to ...


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    Dan The Man aka Dan Moore is the very reason I still continue my service with Jones Junction Nissan. Thanks for always taking care of my Rogue.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shantelle, thank you for choosing us to service your Rogue, and we appreciate this wonderful review as well. Our Nissan experts work very hard to make sure our customers enjoy driving their vehicle. We're pleased to have achieved this with you. If there's anything you need, please let us know! Sincerely, Carol Lester (carol@jonesjunction.com) Service Manager


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  • Excellent care

    They took good care of my car, updated me every step of the way, and showed me any issues they found. They worked with me very fairly in order to ...

    Dealer Response

    Brian, your kind review made our day. Our staff works closely with customers while addressing their automotive needs. I am pleased to know that th...


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    They took good care of my car, updated me every step of the way, and showed me any issues they found. They worked with me very fairly in order to get the repairs done in a timely fashion.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, your kind review made our day. Our staff works closely with customers while addressing their automotive needs. I am pleased to know that this was true during your visit. If you have any questions regarding the repairs done on your vehicle, then let us know. Sincerely, Carol Lester (carol@jonesjunction.com) Service Manager


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