Hertz Car Sales Rockville Centre

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(69 reviews)
Sales hours: 12:00pm to 5:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 12:00pm–5:00pm

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Hurtz no good,I wouldn’t recommend these peoples .

These peoples are a rep off, I bought a 2019 Jaguar from these peoples, and I didn’t like the deal they gave me,so I return the car the next day and pay cash,they took my money and change locations,and the bank breathing down my neck saying they need there money,hurtz car dealerships are some criminals they took my money,the Rockville center location,they are hiding from me,hurtz no good,bad for business no star rated.

1.0

Hurtz no good,I wouldn’t recommend these peoples .

These peoples are a rep off, I bought a 2019 Jaguar from these peoples, and I didn’t like the deal they gave me,so I return the car the next day and pay cash,they took my money and change locations,and the bank breathing down my neck saying they need there money,hurtz car dealerships are some criminals they took my money,the Rockville center location,they are hiding from me,hurtz no good,bad for business no star rated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Our 1st time financing a vehicle was wonderful!

My husband and I have always purchased used cars. We have never financed a vehicle before. We decided to go to Hertz Car Sales because we really needed a 2nd vehicle abd fast. We heard that Hertz had great inventory of new and lightly used car for really low rates. We were very pleasantly surprised by how easy the entire process was. There was no jargon, no slick Sales mumbo jumbo. In fact we learned that Hertz Sales Reps are not even commission based! All this was very refreahing to me. Everything was broken down simply,the signing and driving was super quick, the email communication between myself and our Sales Rep was on point; If I couldn't get her by phone, she communicated with me promptly via text or email. I wish had Financed a vehicle YEARS ago. Would have saved us a lot of headache and frustration with car repairs. Lol. Go check them out. You won't be disappointed.

5.0

Our 1st time financing a vehicle was wonderful!

My husband and I have always purchased used cars. We have never financed a vehicle before. We decided to go to Hertz Car Sales because we really needed a 2nd vehicle abd fast. We heard that Hertz had great inventory of new and lightly used car for really low rates. We were very pleasantly surprised by how easy the entire process was. There was no jargon, no slick Sales mumbo jumbo. In fact we learned that Hertz Sales Reps are not even commission based! All this was very refreahing to me. Everything was broken down simply,the signing and driving was super quick, the email communication between myself and our Sales Rep was on point; If I couldn't get her by phone, she communicated with me promptly via text or email. I wish had Financed a vehicle YEARS ago. Would have saved us a lot of headache and frustration with car repairs. Lol. Go check them out. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

2017 Hyundai Santa Fe

Bought a beautiful SUV from Hertz Car Sales in Rockville Centre. Entire staff was super friendly throughout the entire process. I dealt with Jeff for most of the transaction. I would highly recommend this dealer from start to finish!

5.0

2017 Hyundai Santa Fe

Bought a beautiful SUV from Hertz Car Sales in Rockville Centre. Entire staff was super friendly throughout the entire process. I dealt with Jeff for most of the transaction. I would highly recommend this dealer from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad to hear Jeff was able to help you find the perfect SUV. Thank you for taking the time to leave this review, Darren!

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5.0

Hertz buy a car program

bought a 2018 surburban. what a beautiful truck..great price..sales person named millie super helpful very imformative..very curtious...my first experience buying a hertz vehicle..will do again.. so easy. ..sales manager was a great guy as well

5.0

Hertz buy a car program

bought a 2018 surburban. what a beautiful truck..great price..sales person named millie super helpful very imformative..very curtious...my first experience buying a hertz vehicle..will do again.. so easy. ..sales manager was a great guy as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad our team was able to make the experience easy, Vincent. Thank you for taking the time to leave this great review. We hope you'll keep us in mind if you're ever in the market again.

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5.0

excellent service, they are honest, patient.

excellent service, patient and will go through all the in house cars that you might be interested. Very professional, a best place to shop for used car.

5.0

excellent service, they are honest, patient.

excellent service, patient and will go through all the in house cars that you might be interested. Very professional, a best place to shop for used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so pleased to hear it. Thank you for your 5-star review, Su.

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5.0

Great experience with Glen Pheffer

Glen is honey nd a please to deal with..purchased a KIA optima from him and he made the whole process smooth and treated me like family..great car

5.0

Great experience with Glen Pheffer

Glen is honey nd a please to deal with..purchased a KIA optima from him and he made the whole process smooth and treated me like family..great car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad Glen was able to exceed all of your expectations, Gary. We will pass on the compliments to his management team. Thank you for leaving this wonderful review. We hope you're enjoying the Optima!

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5.0

Toyota Camry

Customer service was great. Was in and out with no stress. Prices fair, no pressure. Highly recommend this location. Big selection. See Millie. She was awesome!

5.0

Toyota Camry

Customer service was great. Was in and out with no stress. Prices fair, no pressure. Highly recommend this location. Big selection. See Millie. She was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so pleased to hear it. Thank you for your 5-star review.

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4.0

Very pleased!

Thanks to Mille and the wonderful staff at Hertz I am now driving in my 2016 Kia Rio and couldnt be happier! No pressuring sales people. Very easy to talk to, and they are very caring and quick to accomodate to your needs. Will deff go back in the future!

4.0

Very pleased!

Thanks to Mille and the wonderful staff at Hertz I am now driving in my 2016 Kia Rio and couldnt be happier! No pressuring sales people. Very easy to talk to, and they are very caring and quick to accomodate to your needs. Will deff go back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so glad to hear about positive experiences like this, and that you received the customer service you deserve from Millie. Thank you for the high ratings and we hope the 2016 Kia Rio is working out well for you.

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5.0

Incredible Experience All Around

I chose to buy a car from Hertz because I know a handful of people who purchased a car from them in the past -the most recent being my sister, whom I occumpanied. Although, I wasn't the one purchasing the car at the time, they still engaged in conversation with me, and gave us both beneficial advice. It was an excellent experience, overall. Fast forward to the present: I went in today and was greeted immediately by Omar, who briefed me on the approximate wait time and then made Millie aware of my presence. Millie has an incredible personality, and is very knowledgeable of their stock and informed me that the car I had my heart set on had been sold, unfortunately. She then, immediately, recommended that we check out another car that has similar specs, was the same color, had a higher safety rating, and was more spacious inside! We didn't even have to look at the rest of the cars she listed; I ended up liking this car more than the one I originally planned on getting! We took the car for a spin, during which time Millie showed off her familiarity with the area. Once we returned to the lot, I met Jason who sat down with me and went over all of my financing options for the car. He did a great job of helping me understand how different actions would affect my payments. Everyone had a great personality, and genuinity; I really felt like each of them were passionate about what they do -even though Hertz doesn't engage in commission-based sales. I will absolutely recommend Hertz to anyone I know looking to purchase a car!!

5.0

Incredible Experience All Around

I chose to buy a car from Hertz because I know a handful of people who purchased a car from them in the past -the most recent being my sister, whom I occumpanied. Although, I wasn't the one purchasing the car at the time, they still engaged in conversation with me, and gave us both beneficial advice. It was an excellent experience, overall. Fast forward to the present: I went in today and was greeted immediately by Omar, who briefed me on the approximate wait time and then made Millie aware of my presence. Millie has an incredible personality, and is very knowledgeable of their stock and informed me that the car I had my heart set on had been sold, unfortunately. She then, immediately, recommended that we check out another car that has similar specs, was the same color, had a higher safety rating, and was more spacious inside! We didn't even have to look at the rest of the cars she listed; I ended up liking this car more than the one I originally planned on getting! We took the car for a spin, during which time Millie showed off her familiarity with the area. Once we returned to the lot, I met Jason who sat down with me and went over all of my financing options for the car. He did a great job of helping me understand how different actions would affect my payments. Everyone had a great personality, and genuinity; I really felt like each of them were passionate about what they do -even though Hertz doesn't engage in commission-based sales. I will absolutely recommend Hertz to anyone I know looking to purchase a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for visiting us again. We hope you and your sister are enjoying your new ride. We're glad Millie, Omar and Jason were able to exceed all of your expectations. We will pass on the compliments to their management team. Thank you for leaving this wonderful review. We hope we can keep up the great service the next time you are in the market, Darnel.

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5.0

MR BOSS DOG

CAME IN AND THE STAFF WAS VERY HELPFUL, THE INVENTORY WAS AVAILABLE TO VIEW AND TEST DRIVE IF NEEDED, MANAGER OMAR WAS VERY PLEASANT AND RESPONSIVE TO MY NEEDS.

5.0

MR BOSS DOG

CAME IN AND THE STAFF WAS VERY HELPFUL, THE INVENTORY WAS AVAILABLE TO VIEW AND TEST DRIVE IF NEEDED, MANAGER OMAR WAS VERY PLEASANT AND RESPONSIVE TO MY NEEDS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your 5-star review. We're always glad to read reviews like this.

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See all 69 reviews