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Reviews

Average Ratings

4.9
166 lifetime reviews.
  • Honest Dealership

    I always hated car shopping and with my credit I was doubtful walking in a Cadillac dealership. I spoke to Pennie and had the approval for me that...

    Dealer Response

    It is very kind of you to write us such a nice review, Selena. We're glad to hear that Pennie and the rest of the team did a great job in assistin...


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    I always hated car shopping and with my credit I was doubtful walking in a Cadillac dealership. I spoke to Pennie and had the approval for me that same day. She was very nice and every thing she said was true. My experience was nothing short of amazing, from the first phone call and to driving away, everyone was incredibly nice. They never rushed me and pressured, they did everything they could to find the best car at the best price that for my budget.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It is very kind of you to write us such a nice review, Selena. We're glad to hear that Pennie and the rest of the team did a great job in assisting you. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such an amazing experience. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Jonathan Pittman - General Manager


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  • Very good

    Very easy process. Thorough communication through entire process. Work was completed on time. Vehicle was washed and cleaned inside and out.


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    Very easy process. Thorough communication through entire process. Work was completed on time. Vehicle was washed and cleaned inside and out.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    I love it my experience was amazing Vernon was cordially and humble as a sales person the best the day a finaly decide to buy he camefrom his hous...

    Dealer Response

    Michael - We are pleased to hear that you had an excellent experience with Vernon. We would like to sincerely thank you for your business and enco...


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    I love it my experience was amazing Vernon was cordially and humble as a sales person the best the day a finaly decide to buy he camefrom his house to assist me with the purchase I really appreciate that aim thinking to buy a third car and definitely I will go back to Daley Cadillac in Fredericksburg love them thank you vern

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Michael - We are pleased to hear that you had an excellent experience with Vernon. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Jonathan Pittman - General Manager


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  • Great service, Friendly and helpful staff!

    Very pleasant experience as always. Never had a problem that they could not solve. Would recommend to anyone for sales and service.

    Dealer Response

    Sharon - We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice thos...


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    Very pleasant experience as always. Never had a problem that they could not solve. Would recommend to anyone for sales and service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Sharon - We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers. Best, Jonathan Pittman - General Manager


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  • Sooner than expected!!

    My car was in the Body Shop and you did a great job. I got my vehicle back one day sooner than expected!!!! Your receptionist was very personable ...

    Dealer Response

    Gale, thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Radley Cadillac. If there ...


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    My car was in the Body Shop and you did a great job. I got my vehicle back one day sooner than expected!!!! Your receptionist was very personable and professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Gale, thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Radley Cadillac. If there is anything more that we can do please come back and see us again. Best, Jonathan Pittman - General Manager


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  • Wonderful team of guys.

    Great! Wonderful. Will buy another. A great team of guys to work with. Will buy another in the future. It was long process but patients was the k...

    Dealer Response

    Robert - Thanks for the feedback. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what ...


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    Great! Wonderful. Will buy another. A great team of guys to work with. Will buy another in the future. It was long process but patients was the key.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robert - Thanks for the feedback. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Jonathan Pittman - General Manager


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  • Fantastic experience at Radley Cadillac

    Clean and friendly location. Salesman Todd Gough was excellent...simply excellent! Will certainly buy from Radley again! All Cadillac shoppers s...

    Dealer Response

    Christopher, we sincerely appreciate your feedback. Todd is a valued member of the Radley Cadillac team and we all strive to provide excellent se...


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    Clean and friendly location. Salesman Todd Gough was excellent...simply excellent! Will certainly buy from Radley again! All Cadillac shoppers should stop right here...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Christopher, we sincerely appreciate your feedback. Todd is a valued member of the Radley Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Jonathan Pittman - General Manager


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  • Used Car Purchase

    The staff at Radley were all very helpful and knowledgeable. I bought a 2015 Cadillac SRX. The car was competitively priced, the buying process w...

    Dealer Response

    Jennifer, thanks for this nice review and congratulations on your 2015 Cadillac SRX! We make sure all of our employees are helpful and knowledgeab...


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    The staff at Radley were all very helpful and knowledgeable. I bought a 2015 Cadillac SRX. The car was competitively priced, the buying process was easy, and the end result was happiness! Thanks for the experience!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jennifer, thanks for this nice review and congratulations on your 2015 Cadillac SRX! We make sure all of our employees are helpful and knowledgeable, and they will be glad to hear about your experience. Feel free to visit us if you have any further needs. Best, Jonathan Pittman - General Manager


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  • Great Customer Service

    Customer service excellent Mr. Dorey sales service. Vehicle was clean and ready when I got there. Was not pleased with Financing service I ask t...

    Dealer Response

    James, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will...


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    Customer service excellent Mr. Dorey sales service. Vehicle was clean and ready when I got there. Was not pleased with Financing service I ask to Finance through credit Union and

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Jonathan Pittman - General Manager - jonathanpittman@radleyauto.com (540) 376-3678


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  • Rudy from Stafford, Va

    This is our second Cadillac purchase and each has been a positive experience. Our sales rep, Todd Gough, is a real gem. Look forward to future bus...

    Dealer Response

    I am happy to hear your time spent with Todd for your second purchase was pleasant. Congratulations on your new car! If you have any questions or ...


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    This is our second Cadillac purchase and each has been a positive experience. Our sales rep, Todd Gough, is a real gem. Look forward to future business and will recommend you to family and friends. "|"

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am happy to hear your time spent with Todd for your second purchase was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future.Bes t, Jonathan Pittman - General Manager


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