Reviews

Average Ratings

4.8
226 lifetime reviews.
  • Napleton's Elgin Kia - Eric Caban

    Thanks so much to Eric Caban at Napleton's Elgin Kia for the ease of leasing our new 2017 Kia Niro. We are thrilled with the vehicle, and are grat...


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    Thanks so much to Eric Caban at Napleton's Elgin Kia for the ease of leasing our new 2017 Kia Niro. We are thrilled with the vehicle, and are grateful to have worked with someone so kind and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • mr peter gomez

    mike was our sales man he was knowledgeable ,courteous got what my husband wanted worked fast and we were out of there in no time so far the best ...


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    mike was our sales man he was knowledgeable ,courteous got what my husband wanted worked fast and we were out of there in no time so far the best time buying a car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Dave t

    We were looking for a car this past summer and David T was extremely kind at this point we're just looking. We went ready to purchase. Two mon...


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    We were looking for a car this past summer and David T was extremely kind at this point we're just looking. We went ready to purchase. Two months later we are ready to purchase we decided to come back they still wonderful. Easy straightforward process!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Deal with Confidence !

    Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking ...


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    Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience ever

    My entire car buying experience was extremely pleasant and hassle free. My salesman, Michael Miller, was very fair and professional.


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    My entire car buying experience was extremely pleasant and hassle free. My salesman, Michael Miller, was very fair and professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience ever!!

    I worked with Oscar Lopez who did an excellent job showing me the vehicles I was interested in and answered all of my questions and concerns. Th...


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    I worked with Oscar Lopez who did an excellent job showing me the vehicles I was interested in and answered all of my questions and concerns. This dealership treats you with respect, integrity and all team members were personable, friendly and professional. Very happy with my new car. Highly recommend working with Oscar and getting your car here!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great deal !!!!!!

    Dave Z recommended a Kia Sportage. I was looking for a Honda CR V. Kia has much better warranty and I saved thousands. My local Kia was much more ...


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    Dave Z recommended a Kia Sportage. I was looking for a Honda CR V. Kia has much better warranty and I saved thousands. My local Kia was much more expensive. I highly recommend Dave Z.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing Experience

    My experience was honestly perfect! My car was totaled in an accident and the amount of overwhelmed I felt car shopping after that was extreme! I ...


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    My experience was honestly perfect! My car was totaled in an accident and the amount of overwhelmed I felt car shopping after that was extreme! I had talked to other dealerships and they kept stressing me out! Lol I came into kia and had a car I’m mind and was greated right away by Allen Nieves and he was so kind and quickly introduced us to our dealer! Our dealers name was Josh Bodfield and I loved him so much because he was so patient with me and understanding to the stressful position I was in. Pricing was an issue with me because no matter what I was having to raise the payments I originally had and he did everything he could to get me comfortable going back and forth seeing what he could do for me. When numbers started to be to overwhelming for me he gave us a break and let us go look at the car and talk privately! He knew when to talk to us and when to give us a moment alone to discuss it and I really appreciated it because that wasn’t something I had at other dealerships. The kindness every person we worked with was shocking, we actually made a point to tell everyone it didn’t feel like a dealership it felt so friendly! Halfway through this process the man that originally greeted us actually came to say goodbye to me because his shift was over and I really loved that and josh was great the whole time and the last person we had to sign papers with, josh Hastings (who we kept there an hour after they closed) was still so kind and when I had another scare money wise was quick to come up with a solution to keep me comfortable and he just met us. He was so great! At the end I was sitting in now, MY CAR, And josh was showing us how to do everything and a man cake by just to say hi and how nice the car was and that he was excited for me and I didn’t even find out till after he walked away it was Steve napleton himself?! Again, we kept all these people here over an hour after they closed and the fact everyone was so kind and the owner came out just to say he was happy for us and shake my hand is shocking honestly. He was so down to earth and you’d never know he was such an important roll. All in all I was completely shocked about the kindness of everyone and I was a customer who didn’t want another car at all and didn’t want another brand at all and they were so amazing I easily did it with kia. I’ll recommend them to everyone and hope everyone speaks to who helped me as well because I’m sure you’ll have just as amazing of an experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Car buying

    Went to elgin kia to look for a new car. I was very happy to purchase a car from here. Our service guy Kostya was very helpful.


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    Went to elgin kia to look for a new car. I was very happy to purchase a car from here. Our service guy Kostya was very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    I worked with Oscar Lopez, the TrueCar Manager. I had a very smooth, easy buying experience. No high pressure tactics. In and out in just about a...


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    I worked with Oscar Lopez, the TrueCar Manager. I had a very smooth, easy buying experience. No high pressure tactics. In and out in just about an hour and he delivered the car up McHenry for me immediatley after signing the papers. Would recommed working with Oscar.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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