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Reviews

Average Ratings

4.8
169 lifetime reviews.
  • NEW CAR

    VERY GOOD SERVICE MY SALES PERSON IS PETE MATTISON WAS GREAT HE STAYED ON TOP OF MY DEAL MIKE MADINA WAS GREAT IF ANYONE NEED A NEW CAR PLEASE COM...


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    VERY GOOD SERVICE MY SALES PERSON IS PETE MATTISON WAS GREAT HE STAYED ON TOP OF MY DEAL MIKE MADINA WAS GREAT IF ANYONE NEED A NEW CAR PLEASE COME HERE THESE TWO GUYS WILL GET THE JOB DONE GETTING ME APPROVED WAS VERY HARD BUT THEY GET ME APPROVED IN ONE DAY THE CUSTOMER SERVICE IS GREAT PLEASE COME HERE........

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Top Notch!

    I bought a user car yesterday at Napleton's Elgin Kia yesterday and had a great time doing it! Sales Associate Mike Miller has a low-pressure "l...


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    I bought a user car yesterday at Napleton's Elgin Kia yesterday and had a great time doing it! Sales Associate Mike Miller has a low-pressure "let me help you figure this out" approach that made the whole process feel friendly and relaxed. The sales manager, Allen Nieves was straightforward, direct, reasonable and exceptionally good at his job. He worked with me to get the deal done. In the end, I spent a little more than I was hoping to spend, and I have absolutely no complaints. It was absolutely worth the price I paid. The vehicle that I bought was so nice it had my wife & kids jumping up and down in the driveway when I got home! (I know, this is over-the-top, but it's true!). I researched exhaustively, obsessively, comprehensively for 2 months prior to heading out on the hunt, and the car they had was one my top prospects. Driving it I realized that it was even better than I thought it was going to be. So I bought it. I would absolutely recommend Napleton's Kia; did I mention that the considerable amount of time I spent there negotiating was actually... fun?

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Kia Niro

    I went in to Napleton's Kia of Elgin with somewhat of an idea of what I wanted to get, and as soon as Josh showed me the Kia Niro and took it for ...


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    I went in to Napleton's Kia of Elgin with somewhat of an idea of what I wanted to get, and as soon as Josh showed me the Kia Niro and took it for a test drive, I was sold in a matter of minutes. Josh was extremely knowledgable on the Niro's many features, covering all of the model levels, and was very accomodating and understanding of budget costs. This was my very first new car purchase and Josh set the bar VERY high for my customer service expectations!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • new car

    came in to buy a new 2017 Kia soul. after some talking ended up getting price we needed which was a steal ! make these guys your first stop befor...


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    came in to buy a new 2017 Kia soul. after some talking ended up getting price we needed which was a steal ! make these guys your first stop before shopping around. Thanks guys

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Used car purchase

    Salesman Pete was very knowledgeable and cooperative. He understood my problem and we were able to come to a mutual agreement. Good guy to work with.


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    Salesman Pete was very knowledgeable and cooperative. He understood my problem and we were able to come to a mutual agreement. Good guy to work with.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Very happy

    PETE M. was very helpful today, i came in with a ton of questions and not the best attitude but he was very helpful on closing the deal. HE ANSWER...


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    PETE M. was very helpful today, i came in with a ton of questions and not the best attitude but he was very helpful on closing the deal. HE ANSWERED ALL MY QUESTIONS. THANKS AGAIN!!!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Kia soul buyer

    I want to thank oscar lopez for being so patient and and hekpful with us on buying our first car 2016 kia soul i am going to recommend all my fami...


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    I want to thank oscar lopez for being so patient and and hekpful with us on buying our first car 2016 kia soul i am going to recommend all my family and friends

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mister

    Josh was a person who made my time enjoyable and productive.


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    Josh was a person who made my time enjoyable and productive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kia Soul

    Had a great experience buying my car. Josh my salesman was very helpful and patient during this process explained to me all about my car and the ...


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    Had a great experience buying my car. Josh my salesman was very helpful and patient during this process explained to me all about my car and the little extra's as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Excellent customer service, help you find a deal. Spends time helping with bad credit issues and making pymts lower if need be.


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    Excellent customer service, help you find a deal. Spends time helping with bad credit issues and making pymts lower if need be.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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