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Service Advisor met me right away. Got my records updated (was the first time I had our Prius in for maintenance). Estimated the time to complete the service,... which they beat. Washed my car. All good !
Thanks for the great review and, of course, your business!
I had my 2015 Toyota Prius recently serviced at Dunning Toyota. Marlon handled my check-in and check-out; he was excellent--professional, friendly, and... helpful. Service was performed on-time at the cost provided me a check-in.
Alan, thanks for entrusting us to service your Prius!
They were efficient and easy to work with, and the job was done quickly.
Thank you Ruth! We appreciate your business!!
My wife and I recently purchased a 2018 Prius. Leah Taylor was our sales agent. Ms. Taylor was incredibly helpful throughout the purchase process. When... I noticed a piece of trim missing from the rear view mirror, she immediately ordered the part and had the service department install it. I was a pleasure working with Leah.
Thank you so much for taking the time to leave this five-star review for Leah Taylor. We appreciate you and look forward to serving you again at Dunni...ng Toyota! Have a happy Thanksgiving!
David Clay, Service Manager, has an exceptional staff. Assistant Service Manager, Marlon Leica-Callejas, is someone I count on all the time to provide... me with outstanding customer service. Dunning Toyota is, by far, the best Toyota Dealership I have ever dealt with.
Suzanne, thank you so much for the great review and, of course, your business. We look forward to seeing you again!
Recently (Nov. 8) I took my 2017 Highlander to Dunning Toyota for routine service and to have my snow tires put on as I was heading to upper Michigan to... look into why my heating furnace was not properly working. As usually, I could not be more satisfied with the excellent work performed by the Service Department. My contact is Kan who has provided me with excellent and detailed knowledge of the Highlander???s status on each visit. At this visit Kan informed me that the water pump was leaking. This finding was very concerning as I had a 5-hour trip directly ahead on me to our up-state cottage to have our furnace immediately repaired. Kan informed me that he needed to order the water pump part and that he would try fitting the five-six hour required service into their schedule. My impression was Kan was a miracle worker to orchestrate having my water pump immediately replaced (2 days) in such a timely fashion. This a prime example of the numerous times that I have Kan help me with excellent service. I can highly recommend Dunning Toyota???s Service Department.
Thanks so much for your business and the awesome review Richard! We know that Kan appreciates you as well!!
Leah Taylor and her fellow coworkers were of tremendous help and value. I purchased the car across the country to South Carolina, yet the service with... Dunning Toyota was so professional I felt like I was in Ann Arbor when communicating. Awesome help and now I have a awesome new car.
Thank you so much for this incredible review, and congratulations on your awesome new car! We are so glad to hear that you're satisfied with your expe...rience with Leah Taylor and her fellow coworkers at Dunning. Enjoy your new car!
Service agents were very helpful and courteous. The process took longer than expected but I was kept informed.
Thank you for your business Carmen!
Leah was so sweet and really listened to all my concerns. Her and the finance manager (Ali) made it happen. I couldn???t be happier!!!
Thank you so much for the kind word and business Husna! The whole Dunning Family appreciates you!
Excellent service and good diagnositics and very efficient
Robert, thanks for the business and the great review!