[{"id":515238,"personPtyId":42051740,"firstName":"Leah","lastName":"Taylor","titleText":"Sales Consultant","shortBioText":"Hi there, my name is Leah Taylor, and I am the bilingual Chinese American sales consultant here at Dunning Toyota. \r\n\r\nCome see me, and I can ensure that you'll have the best auto sales experience that you'll ever have through honesty, patience, professionalism, and fun. \r\n\r\nI love making new friends, and I look forward in meeting you in person.","emailTxt":"leah@dunningtoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/fe120dba004e.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515427,"personPtyId":41468597,"firstName":"Jeff","lastName":"Root","titleText":"Sales Conslutant","shortBioText":"Network Jeff: http://bit.ly/JeffreysToyotaTalk\r\n\r\nI live in Dexter Michigan and Graduated from Eastern Michigan University's Business College in 2016. I enjoy helping people find quality vehicles at great values. I strive for excellence each day to take care of customers needs and treat all customers fairly!","emailTxt":"jeff@dunningtoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/a5f3e33f98a9.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":348642,"personPtyId":40184101,"firstName":"Vinh","lastName":"Phung","titleText":"Finance Manager","emailTxt":"vinh@dunningtoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/3e4b960aa477.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":530744,"personPtyId":45568854,"firstName":"Aaron","lastName":"Ravert","titleText":"Sales Consultant","shortBioText":"Hi, I'm Aaron Ravert. I work at Dunning Toyota. Our management staff is great and will work to get the best deal for each customer.  I enjoy making my customers laugh and create a low stress experience from the start. Come see me today and experience the Dunning Difference!\r\n ","emailTxt":"aaron@dunningtoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/a8193d38b215.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":348655,"personPtyId":40200554,"firstName":"Eric","lastName":"Brower","titleText":"Sales Manager","emailTxt":"eric@dunningtoyota.com","combinedEmpAvgRatingNbr":3.1,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/e800dc380cd3.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1446336000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":119451,"firstName":"Beth","lastName":"Bashert","titleText":"Sales Consultant","shortBioText":"I have been a member of the Ann Arbor community for over 30 years. My family and myself have been actively involved in our local community, we donate money to our neighborhood association for car sales to my neighbors. I am a foodie, wine maker and movie-phile. I worked first in the restaurant business then in non-profit organizations and most recently in the Auto Industry. Dunning Toyota has been my employer for over 10 years. It is a great place to work and buy cars from. Come on down, let\u001as have a great time together and Let me help you get the right vehicle for your wants and needs!","emailTxt":"beth@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/db1afe054e10.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1149120000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":119459,"firstName":"Joel","lastName":"Dunning","titleText":"Sales Consultant","emailTxt":"joel@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/62ff14b2578e.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":123226,"firstName":"Lowell","lastName":"Dunning","titleText":"Sales Manager","emailTxt":"lowelld@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/bdae61af6a34.jpg","drDealerId":87,"dealerEmpStartDtUtc":"583718400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":119458,"firstName":"Jason","lastName":"Kersey","titleText":"Sales Consultant","emailTxt":"jason@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/02d3e6a6af87.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1012521600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":348647,"personPtyId":40184334,"firstName":"David","lastName":"Clay","titleText":"Service Manager","emailTxt":"david@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/e4d7f6466909.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1462060800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":348650,"firstName":"Woody","lastName":"Woods","titleText":"Service Manager","emailTxt":"Woody@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/be2d1fc78ef4.jpg","drDealerId":87,"dealerEmpStartDtUtc":"857174400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":348630,"firstName":"Ava","lastName":"Weldeab","titleText":"Sales Consultant","emailTxt":"Ava@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/bf300ce52cf6.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":348653,"firstName":"Ernesto","lastName":"Garcia Jr.","titleText":"Sales Manager","emailTxt":"garcia@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/8e9ddedb61f9.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":515428,"personPtyId":46717363,"firstName":"Nancy","lastName":"Wade","titleText":"Finance Manager","emailTxt":"nancy@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/4efc1ec48d92.jpg","drDealerId":87,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":515251,"personPtyId":45804677,"firstName":"Jeff","lastName":"Kessler","titleText":"Sales Manager","emailTxt":"jeff.kessler@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/160c2a351c44.jpg","drDealerId":87,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":348656,"firstName":"Matt","lastName":"Trout","titleText":"Parts Manager","emailTxt":"parts@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/f6568595d683.jpg","drDealerId":87,"dealerEmpStartDtUtc":"951868800","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":348209,"personPtyId":40211085,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"elena@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":87,"certifiedEmployee":false},{"id":515291,"personPtyId":41469486,"firstName":"Damie","lastName":"Oliver","titleText":"Sales Consultant","shortBioText":"Network Damie: http://bit.ly/DamieDunningToyota","emailTxt":"damie@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/0cb7cedbf1cc.jpg","drDealerId":87,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515410,"personPtyId":41526668,"firstName":"Dusty","lastName":"Orick","titleText":"Sales Conslutant","shortBioText":"Hello I'm Dusty! If you're looking for a sales person who will ensure you will have the best car buy experience possible then come see me. Dusty's my name and cars are my game!","emailTxt":"dusty@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/5ceec18a3fd8.jpg","drDealerId":87,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":348635,"firstName":"Neal","lastName":"Kotlarek","titleText":"Sales Consultant","shortBioText":"Network Neal: http://bit.ly/NealsFB","emailTxt":"Neal@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/bc29931f3f12.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1404172800","certifiedEmployee":false,"deptDscrp":"Sales"}]

Dunning Toyota Ann Arbor

Reviews

4.5 out of 5 4.5
464 lifetime reviews. Includes reviews of Dunning Toyota Ann Arbor from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 6, 2018

    Service Advisor met me right away. Got my records updated (was the first time I had our Prius in for maintenance). Estimated the time to complete the service,... which they beat. Washed my car. All good ����!

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review and, of course, your business!

  • 5.0 out of 5
    December 3, 2018

    I had my 2015 Toyota Prius recently serviced at Dunning Toyota. Marlon handled my check-in and check-out; he was excellent--professional, friendly, and... helpful. Service was performed on-time at the cost provided me a check-in.

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    Does recommend this dealer
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    Dealer Response

    Alan, thanks for entrusting us to service your Prius!

  • 5.0 out of 5
    November 29, 2018

    They were efficient and easy to work with, and the job was done quickly.

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    Dealer Response

    Thank you Ruth! We appreciate your business!!

  • 5.0 out of 5
    November 20, 2018

    My wife and I recently purchased a 2018 Prius. Leah Taylor was our sales agent. Ms. Taylor was incredibly helpful throughout the purchase process. When... I noticed a piece of trim missing from the rear view mirror, she immediately ordered the part and had the service department install it. I was a pleasure working with Leah.

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave this five-star review for Leah Taylor. We appreciate you and look forward to serving you again at Dunni...ng Toyota! Have a happy Thanksgiving!


    Worked with:
    Leah Taylor

    Sales Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    November 18, 2018

    David Clay, Service Manager, has an exceptional staff. Assistant Service Manager, Marlon Leica-Callejas, is someone I count on all the time to provide... me with outstanding customer service. Dunning Toyota is, by far, the best Toyota Dealership I have ever dealt with.

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    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Suzanne, thank you so much for the great review and, of course, your business. We look forward to seeing you again!

  • 5.0 out of 5
    November 13, 2018

    Recently (Nov. 8) I took my 2017 Highlander to Dunning Toyota for routine service and to have my snow tires put on as I was heading to upper Michigan to... look into why my heating furnace was not properly working. As usually, I could not be more satisfied with the excellent work performed by the Service Department. My contact is Kan who has provided me with excellent and detailed knowledge of the Highlander???s status on each visit. At this visit Kan informed me that the water pump was leaking. This finding was very concerning as I had a 5-hour trip directly ahead on me to our up-state cottage to have our furnace immediately repaired. Kan informed me that he needed to order the water pump part and that he would try fitting the five-six hour required service into their schedule. My impression was Kan was a miracle worker to orchestrate having my water pump immediately replaced (2 days) in such a timely fashion. This a prime example of the numerous times that I have Kan help me with excellent service. I can highly recommend Dunning Toyota???s Service Department.

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your business and the awesome review Richard! We know that Kan appreciates you as well!!

  • 5.0 out of 5
    November 10, 2018

    Leah Taylor and her fellow coworkers were of tremendous help and value. I purchased the car across the country to South Carolina, yet the service with... Dunning Toyota was so professional I felt like I was in Ann Arbor when communicating. Awesome help and now I have a awesome new car.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this incredible review, and congratulations on your awesome new car! We are so glad to hear that you're satisfied with your expe...rience with Leah Taylor and her fellow coworkers at Dunning. Enjoy your new car!


    Worked with:
    Leah Taylor

    Sales Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    October 30, 2018

    Service agents were very helpful and courteous. The process took longer than expected but I was kept informed.

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business Carmen!

  • 5.0 out of 5
    October 27, 2018

    Leah was so sweet and really listened to all my concerns. Her and the finance manager (Ali) made it happen. I couldn???t be happier!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind word and business Husna! The whole Dunning Family appreciates you!


    Worked with:
    Leah Taylor

    Sales Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    October 27, 2018

    Excellent service and good diagnositics and very efficient

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thanks for the business and the great review!

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