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I have been with Dunning Toyota for over three decade.\r\n\r\nI thoroughly enjoy my clients and their longtime ownership experience with their Toyotas. This dealership is a step above all other in their commitment to customer satisfaction, always working to improve on procedures to enhance the overall experience.\r\n\r\nBorn in Ypsilanti, attended Ypsilanti Public Schools, and a graduate of EMU. Lived in Ypsilanti 50 years, now a resident in Pinckney, on the chain of lakes. Love pontoon boating, generally hanging around with family and friends. Enjoy classic car shows, swap meets, and searching for treasure in flea markets.\r\n\r\nI look forward to working with you to show you the great variety of Toyota models and assisting in process to discover the one that works best for you.","emailTxt":"carol@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/951350053967.jpg","drDealerId":87,"dealerEmpStartDtUtc":"318211200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":119459,"firstName":"Joel","lastName":"Dunning","titleText":"Sales Consultant","emailTxt":"joel@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/62ff14b2578e.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":123226,"firstName":"Lowell","lastName":"Dunning","titleText":"Sales Manager","emailTxt":"lowelld@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/bdae61af6a34.jpg","drDealerId":87,"dealerEmpStartDtUtc":"583718400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":119458,"firstName":"Jason","lastName":"Kersey","titleText":"Sales Consultant","emailTxt":"jason@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/02d3e6a6af87.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1012521600","industryStartDtUtc":"833587200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515427,"personPtyId":41468597,"firstName":"Jeff","lastName":"Root","titleText":"Sales Conslutant","shortBioText":"Network Jeff: http://bit.ly/JeffreysToyotaTalk\r\n\r\nI live in Dexter Michigan and Graduated from Eastern Michigan University's Business College in 2016. I enjoy helping people find quality vehicles at great values. I strive for excellence each day to take care of customers needs and treat all customers fairly!","emailTxt":"jeff@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/a5f3e33f98a9.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":348655,"personPtyId":40200554,"firstName":"Eric","lastName":"Brower","titleText":"Sales Manager","emailTxt":"eric@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/e800dc380cd3.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1446336000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":348647,"personPtyId":40184334,"firstName":"David","lastName":"Clay","titleText":"Service Manager","emailTxt":"david@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/e4d7f6466909.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1462060800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":348653,"firstName":"Ernesto","lastName":"Garcia Jr.","titleText":"Sales Manager","emailTxt":"garcia@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/8e9ddedb61f9.jpg","drDealerId":87,"dealerEmpStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":348650,"firstName":"Woody","lastName":"Woods","titleText":"Service Manager","emailTxt":"Woody@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/be2d1fc78ef4.jpg","drDealerId":87,"dealerEmpStartDtUtc":"857174400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":515251,"personPtyId":45804677,"firstName":"Jeff","lastName":"Kessler","titleText":"Sales Manager","emailTxt":"jeff.kessler@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/87/employees/160c2a351c44.jpg","drDealerId":87,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":569575,"firstName":"Zack","lastName":"Johnson","titleText":"Sales Consultant","emailTxt":"zackj@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":87,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515410,"personPtyId":41526668,"firstName":"Dusty","lastName":"Orick","titleText":"Sales Conslutant","shortBioText":"Hello I'm Dusty! 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Dunning Toyota Ann Arbor

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
537 lifetime reviews. Includes reviews of Dunning Toyota Ann Arbor from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 24, 2020

    Had some issues with my car a couple weeks ago. Purchased back in October. Ava was great, kind, and patient! She walked me through the process and went... above and beyond! 5 stars.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ava Weldeab

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    March 13, 2020

    We've bought two used cars from them. Highly recommended. We were well treated and the deals were really good. Totally worth it. They go above and... beyond and are enthusiastic to do what they can to make the experience terrific. They've done it again. Thanks.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words toward Dunning Toyota and Joel Dunning! We really appreciate your business.Thanks again! Lowell Dunning-Sales O...perations Director


    Worked with:
    Joel Dunning

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    March 4, 2020

    Dusty was amazing during the purchase of our 2020 Tacoma TRD Sport Model Truck. Dunning Toyota paired with Dusty's customer service was 100% memorable...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words toward Dusty. It is much appreciated!Thanks again! Lowell Dunning


    Worked with:
    Joel Dunning

    Sales Consultant

    NOT RATED

    Dusty Orick

    Sales Conslutant

    NOT RATED

  • 1.0 out of 5
    March 2, 2020

    I took by Camry in for its 115,000 service and asked that several other things be checked. They check the tire wear and pressure, but not apparently check... the tire sensor and the warning light was still on when I picked the car up. I also had the hybrid service done. Even with these two maintenance things, they service needed indicator on the readout system was not reset. I future asked them to look at the front end and check the breaks (I think we were bumped by someone) they checked the frontend, reattached the mud guard, but never looked at the brakes.

    2.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Texas Toyota,Are you a real person? We have tried several time to reach you by email.

  • 5.0 out of 5
    February 27, 2020

    My son said the people at Dunning were nice to work with from previous experience. He was spot on. We were looking for a new car and not totally sure what... car we wanted. The dealership staff was patient and helpful without being pushy. Their knowledge of their vehicles was impressive. Tony, in particular, was especially helpful and pleasant to work with. I will definately recommend Tony to family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. Tony is a great guy and we are blessed to have him here.Thanks again!Lowell Dunning


    Worked with:
    Tony Khalil

    Sales Consultant

    (5.0) 17 reviews

  • 5.0 out of 5
    February 24, 2020

    Very friendly and knowledgeable people. Very good experience overall. Worked with Tony. Very nice person to talk to. Will definitely come back for my next... car.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sasidhar,Thank you so much for the kinds words toward Tony. We trust you will enjoy your vehicle for years to come!Best Regards,Lowell Dunning


    Worked with:
    Tony Khalil

    Sales Consultant

    (5.0) 17 reviews

  • 5.0 out of 5
    January 19, 2020

    Joel Dunning, my sales person, was honest, frank, knowledgeable, and very helpful. He took his time to carefully answer all my questions and was never... pushy or impatient. He is such a nice guy that I wouldn't mind hanging out with him socially. Normally, I don't like the stress of car-shopping, but Joel actually made it fun. Also, kudos to Zack Johnson for taking the time to explain the myriad of controls and electronic devices. I observed the fun interactions with other sales people and saw how they seemed to like working with each other. I looked at other dealerships, but I ultimately came back to Dunning, because I felt so comfortable.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the good review and kind words toward Joel Dunning and our dealership.It is much appreciated!Lowell DunningSales Director


    Worked with:
    Joel Dunning

    Sales Consultant

    NOT RATED

    Zack Johnson

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    January 11, 2020

    Joel Dunning, my sales person, was honest, frank, knowledgeable, and very helpful. He took his time to carefully answer all my questions and was never... pushy or impatient. He is such a nice guy that I wouldn't mind hanging out with him socially. Normally, I don't like the stress of car-shopping, but Joel actually made it fun. Also, kudos to Zack Johnson for taking the time to explain the myriad of controls and electronic devices. I observed the fun interactions with other sales people and saw how they seemed to like working with each other. I looked at other dealerships, but I ultimately came back to Dunning, because I felt so comfortable.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear our Staff took such great care of you, Kaz! Our staff is committed to providing each of our clients with the best customer experien...ce. If you have any further questions, please give us a call. We're always happy to help! We hope we can continue to be of service to you down the road!


    Worked with:
    Joel Dunning

    Sales Consultant

    NOT RATED

    Zack Johnson

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    December 30, 2019

    Tony was so very helpful and knowledgeable. He made the process of purchasing our new Sienna seamless. I would highly recommend Tony and Dunning Toyota!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing this 5-star review! We appreciate your business and look forward to serving you again. Thank you for choosing Dunning!


    Worked with:
    Tony Khalil

    Sales Consultant

    (5.0) 17 reviews

  • 5.0 out of 5
    December 27, 2019

    Tony was great. I told him what I was looking for and how much I was willing to spend, he worked with me and found me a great suv. He explained the options... that would better suit my needs and made sure I was getting a great deal. I didn't feel pressured, I was very comfortable with him during the whole process and thought he was a very honest salesperson. I love my rav4 and would recommend Tony to anyone who is looking to buy or lease a Toyota.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on the purchase of your Rav4! Thank you so much for taking the time to share this 5-star review. We appreciate your business and look ...forward to serving you again for years to come. Thank you for choosing Dunning!


    Worked with:
    Tony Khalil

    Sales Consultant

    (5.0) 17 reviews

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