Audi South Orlando

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Audi South Orlando Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2014

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Oil, Filter Change

$92.57 and up*

Tire Rotation

$69.99

Wheel Balance

$69.99

New Brake Pads/Shoes (Rear)

$230 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
370 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 8, 2019

    This was my first time taking my car in for service at this location. I worked with James Smeltzer. James was very detailed in his explanation of the... services to be performed and prioritizing when other services should be scheduled. The information and overall support were great. I enjoyed the experience, and have will have no issues returning when services are required.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for sharing this great feedback! We're so pleased to hear that you enjoyed your visit with our team. We hope that you have a wonderfu...l day!

  • 1.0 out of 5
    November 6, 2019

    I have submitted gap ins cancellation on 8/13/19; today is 11/6/19. Their policy states refund is to be issued within 10 weeks; I still don't have my check.... nobody at the dealer is returning my calls. They are quick to sell you the car but as soon as you sign documents they absolutely don't care about you. I have bought a lot of cars over the years but this dealer by far is the worst! The finance manager Mr. Brown is absolutely incompetent; not only he let us walk out of the dealer with incomplete paperwork; he just sent it to us for signature a week later, he also didn't know what paperwork needed to be submitted for cancellation. I am a customer and incompetent employees are not my problem!

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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ekaterina, thank you for taking the time to share your experience. We regret any breaks in communication, and we would appreciate another chance... to discuss this matter. Please contact our General Manager at (888) 207-3175 and we'll do our best to make this right with you. We hope to hear from you soon.

  • November 12, 2016

    Tim was a very pleasant sales representative. He answered all our questions and made the process very smooth.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2019

    My Service adviser was very helpful kept me informed every step of the way. Talked with him at 7am and meet him at 7pm . Did a great job

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your great comments about our team! We're glad we could be of service to you, and we hope you continue to choose us for all your ...automotive needs. Thanks again!

  • 1.0 out of 5
    November 6, 2019

    Worse service ever. In short they sold me a 2 service plan and only allowed me 8 months to get the 2 services. Whatever you do I would not recommend buying... a car from Audi of South orlando and if you made that mistake I definitely wouldn't get my service there. If they treat a customer that purchased there most expensive car like crap, and use deception and lies to get your money, imagine what they will do to other car buyers of less expensive models.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jackie, we appreciate you taking the time to respond. The staff at Audi South Orlando take our reviews very seriously. Our General Manager would re...ally like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 207-3175 to discuss what we can do to help.

  • 5.0 out of 5
    November 5, 2019

    Straight forward service was as expected no issues or problems

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to leave a review for us at Audi South Orlando. We're happy we could meet your expectations! If you ever need help, ...just give us a call. Happy motoring!

  • 5.0 out of 5
    November 4, 2019

    I had a great experience working with Carlos in purchasing my new Audi A4. He was knowledgeable, patient and accommodating of our special requests. He... even offered to come in on his day off to assist us. I will be happy to refer friends and family to Audi South Orlando and encourage them to work with Carlos.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Misty, it is great to read such wonderful comments about your recent experience with Carlos! Your recommendation means so much to us and we're so happ...y to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 1.0 out of 5
    November 4, 2019

    Rude people. Most of the whole place seems same way. Incorrect info on the vehicle. Lied to about the vehicle. Lied to on the app process. And on... top of that they seem to have a problem processing simple dealer paperwork correctly.

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn you...r experience around. If you would be willing to give us another chance, please contact our GM at (888) 207-3175 to discuss what we can do to help.

  • 5.0 out of 5
    November 1, 2019

    Romin Renfro and the service managerJosh addressed my situation for repair with urgency and concern. The situation is ongoing, but these guys seem to... be doing whatever they can to help me resolve my issue.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we ...hope to see you here again down the road.

  • 5.0 out of 5
    October 30, 2019

    Manny in the service department was great - Followed through on everything he said he would do in the time he committed. Excellent customer service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help! Safe tra...vels!

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