Don Miller Subaru West

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Reviews

Average Ratings

4.9
117 lifetime reviews. Includes reviews of Don Miller Subaru West from DealerRater.com
  • Quick Sale for Out of Town Buyer
    March 25, 2017

    Jim Alfano answered the phone when I called about a newly listed 2013 Outback. He and Don assured me it would be worth my time to make the six hou...


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    Jim Alfano answered the phone when I called about a newly listed 2013 Outback. He and Don assured me it would be worth my time to make the six hour round trip to see the car and get my truck appraised. Truck appraisal came back on the high side, and they honored the ePrice I received on the Outback the night prior. Jim was extremely friendly and very easy to work with once I got there. I was in a hurry, and they did everything they could to get me out of there as quickly as possible. Very good experience with Jim and the folks at Don Miller Subaru West.

    Does recommend this dealer

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  • Stress less car buying experience
    February 28, 2017

    Jim Alfano sold us a car today. Great experience, thorough and careful explanations by Jim. We got a good deal and are very happy with our purch...


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    Jim Alfano sold us a car today. Great experience, thorough and careful explanations by Jim. We got a good deal and are very happy with our purchase.

    Does recommend this dealer

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  • Without a hitch, felt taken care of.
    February 27, 2017

    My wife and I were never pressured in the least. All our questions were answered, and all the information offered was very helpful. Jim Alfano, ...


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    My wife and I were never pressured in the least. All our questions were answered, and all the information offered was very helpful. Jim Alfano, our salesman, couldn't have been more thorough. We got the car we wanted at a good price and would highly recommend Jim and Don Miller Subaru West to anyone.

    Does recommend this dealer

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  • The STI experience
    February 14, 2017

    Just bought my first Subaru from Jim Alfano over at Don Miller Subaru. I just wanna say the experience was great. He was extremely knowledgeable a...


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    Just bought my first Subaru from Jim Alfano over at Don Miller Subaru. I just wanna say the experience was great. He was extremely knowledgeable and was able to answer all of my questions. Jim thanks for working with me and helping me out. You were right the car is definitely a beast and I love it. Thanks

    Does recommend this dealer

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  • 2017 Forester
    February 13, 2017

    I just purchased a 2017 Subaru Forester from Don Miller. I dealt with Jim Alfano. I can recommend him to work with as he knows cars, puts the cu...


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    I just purchased a 2017 Subaru Forester from Don Miller. I dealt with Jim Alfano. I can recommend him to work with as he knows cars, puts the customer first, and above all does not push. I initially went in last October or November and test drove both Outback and Forester but said at the time i was not going to be moving fast. Jim was helpful in getting information I wanted but gave me breathing room. If in the position to buy again would happily go to him.

    Does recommend this dealer

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  • Excellent service.
    February 2, 2017

    York was very knowledgable about the Subaru Outback that we purchased. He explained the functions of all the "bells and whistles". He accompanied ...


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    York was very knowledgable about the Subaru Outback that we purchased. He explained the functions of all the "bells and whistles". He accompanied us on our test drive as we did not know the Madison area, all the while explaining the safety features,etc. On the day of delivery he came in on his day off to make sure we were comfortable with the car and all the information we had been given. He gave us instruction on how to get technical support in the first few weeks of owning the car if we needed it. He listened to our concerns and all of our questions with patience and answered those questions without it going over our heads.

    Does recommend this dealer

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  • Thank you Jim Alfano- from first time Subaru buyer
    January 31, 2017

    I was met at the door by Jim and he was frienldly and very knowledgeable without being pushy. I appreciated that he took the time to address all m...


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    I was met at the door by Jim and he was frienldly and very knowledgeable without being pushy. I appreciated that he took the time to address all my concerns , allowed me to test drive and then showed me various model options and explained the differences. My choice was the 2017 Subaru Outback Touring in white. Due to the fabulous service provided by Jim I left with my new Outback feeling very confident in my choice as I had been given such great info! Thank you Jim!

    Does recommend this dealer

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  • Great working with Jim Alfano
    January 27, 2017

    We first looked at Subaru in late October and met Jim Alfano at Don Miller Subaru West. He spent time showing us all of the cars in the line up an...


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    We first looked at Subaru in late October and met Jim Alfano at Don Miller Subaru West. He spent time showing us all of the cars in the line up and had us test drive each one. We ended up not making a purchase at that time but this last week we were ready to buy and the only person we wanted to deal with was Jim. Again, he made sure we knew of all the options and colors available. Then when it came down to the bottom line we got a great price! We would strongly recommend anyone in the market to talk with Jim!

    Does recommend this dealer

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  • Great Experience with Jim Alfano
    January 26, 2017

    My wife and I just purchased a car from Jim Alfano over at Don Miller Subaru West and we had a wonderful experience. Jim is not a typical salespe...


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    My wife and I just purchased a car from Jim Alfano over at Don Miller Subaru West and we had a wonderful experience. Jim is not a typical salesperson who is committed to making a sale at any cost. He took the time to make sure that we were happy with our choice by helping us to compare the features for each model. He knew the cars inside and out, behind the dash and under the hood. He worked hard to get us into our car on our accelerated schedule and explained each part of the process as we went. We highly recommend this dealership and this salesperson. If you are looking for a Subaru (and I would recommend the brand for sure), check out Don Miller Subaru West, you won't be disappointed.

    Does recommend this dealer

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  • Jim Alfano
    January 21, 2017

    Jim is not your average car salesman. He goes above and beyond! He's detail oriented and will make sure you're happy with your purchase. Buy a car...


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    Jim is not your average car salesman. He goes above and beyond! He's detail oriented and will make sure you're happy with your purchase. Buy a car from him!

    Does recommend this dealer

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