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Reviews

Average Ratings

4.9
147 lifetime reviews. Includes reviews of I-90 Nissan from DealerRater.com
  • WOW. Great service at this dealership.

    We just needed an oil change and an engine air filter and we were treated so well. We asked about a battery for my car key and were told they woul...


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    We just needed an oil change and an engine air filter and we were treated so well. We asked about a battery for my car key and were told they would take care of it at no charge. We would definitely return here for any needed service. The service rep recommended changing the car battery, but there were no high pressure tactics used to make that happen. The best experience ever at a dealership!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Quick and easy
    May 25, 2017

    Drove right in. Greeted immediately. Signed the papers. 45 minutes out the door. Couldn't be any easier than that service. Great job. No issues


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    Drove right in. Greeted immediately. Signed the papers. 45 minutes out the door. Couldn't be any easier than that service. Great job. No issues

    Does recommend this dealer
    Came in for service or repair

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  • Peace of mind and of car.
    May 13, 2017

    Service was timely, efficient and thorough. I was especially pleased that the mechanic was able to make a repair of a part rather than the usual ...


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    Service was timely, efficient and thorough. I was especially pleased that the mechanic was able to make a repair of a part rather than the usual just replace. From sales to service this place is the way it should be done.

    Does recommend this dealer
    Came in for service or repair

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  • BEWARE
    May 12, 2017

    BEWARE!!! This dealer does what is best for them with no regard for the customer. The full deal for a car cannot be made until you know your fin...


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    BEWARE!!! This dealer does what is best for them with no regard for the customer. The full deal for a car cannot be made until you know your financing options since the trade in price and cost of the vehicle can be still negotiated. This dealership chose to finance us through KeyBank which gave them a hefty bonus and neglected to help us with the mistakes that they made on the paperwork. It would have been better for us to finance through Nissan. Two and a half weeks later I am still dealing with trying to correct the mistakes that the dealership made. In regards to how the car was delivered, nothing was gone over with the new car and as of today I still do not know how to access some of the features. I was able to ask where the gas door was though. We went to the dealership early enough to be out the door quickly, but unfortunately we were made to wait over 2 hours after coming up with an initial deal for Patty to finish the financing with the person before us. We were there right at closing due to a lack of staffing which made a very long 4+ hours. We got the WHAM BAM THANK YOU MAM TREATMENT after signing the papers due to it being time to close! My husband was even asking in his wheelchair on the way out if he got a key for the car as they were closing the door behind us. BEWARE!!! The same owner I believe owns North Olmsted. I have tried reaching out to Mike D???Amato who I was told is the owner who was very rude. He told me that he would reach out to a Diehl, but I never heard from him. VERY POOR SERVICE---WOULD NOT RECOMMEND!

    Does not recommend this dealer

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  • Great service through out the sales process
    May 4, 2017

    Excellent overall car buying experience! Service during the sales and finance process was exceptional. Great accommodations made for test drives a...


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    Excellent overall car buying experience! Service during the sales and finance process was exceptional. Great accommodations made for test drives and delivery. Very responsive to questions, no pressure in sales. My family loves the car. Would definitely buy from I-90 Nissan again.

    Does recommend this dealer

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  • From American branded cars to American Built Cars

    I90 Nissan turned me into a Nissan buyer. Previously, I only purchased American branded cars. However, when I discovered that the Nissan was man...


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    I90 Nissan turned me into a Nissan buyer. Previously, I only purchased American branded cars. However, when I discovered that the Nissan was manufactured in the US while my American branded car was manufactured in Mexico, I knew it was time to change.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Maintenance at Nissan

    Very dependable. It used to be that you couldn't go to a Dealer without feeling ripped-off but after comparing with private garages they are compa...


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    Very dependable. It used to be that you couldn't go to a Dealer without feeling ripped-off but after comparing with private garages they are comparable if not better. I prefer getting my Nissan maintained by Nissan.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Al Kent Dealer

    I was assisted by Al Kent at the I-90 Nissan. Al was awesome at his knowledge of the Nissan product and took his time with explaining things ...


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    I was assisted by Al Kent at the I-90 Nissan. Al was awesome at his knowledge of the Nissan product and took his time with explaining things to me about my vehicle. I then recommended by fianc purchase a car from him - which he did. I've recommended my son and friends to purchase from him as well. He's a great asset to the Nissan community!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • installed hitch, oil change and tire rotation

    good experience, quick, on time, gave me a loaner, service manager is friendly, knowledgeable, estimate was accurate.


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    good experience, quick, on time, gave me a loaner, service manager is friendly, knowledgeable, estimate was accurate.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Service - Very pleased!
    April 15, 2017

    Excellent and friendly service. My only complaint is this survey - what's left to say after what I've already stated? Twenty, twenty one, 22, 23 ...


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    Excellent and friendly service. My only complaint is this survey - what's left to say after what I've already stated? Twenty, twenty one, 22, 23 25 - There's your 25 words.

    Does recommend this dealer

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