Reviews

Average Ratings

4.9
487 lifetime reviews. Includes reviews of Northtowne Volkswagen from DealerRater.com
  • VW....Best car/value on the market.
    August 30, 2017

    I have owned 4 VW's in the last 10 years. Never had any problem, just upgrade to the new bells and whistles. Mike Lopez has been my sales profes...

    Northtowne Volkswagen

    Thank you so much for not only your loyalty to VW and Mike Lopez but the Northtowne Auto Group as well. We appreciate you as valued Northtowne Fam...


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    I have owned 4 VW's in the last 10 years. Never had any problem, just upgrade to the new bells and whistles. Mike Lopez has been my sales professional on all of these purchases. When I am in the market for a new car, it is a very simple process for me....call Mike.

    Does recommend this dealer
    Northtowne Volkswagen

    Thank you so much for not only your loyalty to VW and Mike Lopez but the Northtowne Auto Group as well. We appreciate you as valued Northtowne Family Member!


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  • Superior Customer Service
    August 17, 2017

    It was such a pleasure working with Northtowne VW all due to Mike Lopez. He went above and beyond to help me find my dream car. Anytime I contact...


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    It was such a pleasure working with Northtowne VW all due to Mike Lopez. He went above and beyond to help me find my dream car. Anytime I contacted him, he was always available to answer any questions or concerns I had. I didn't feel pressured at all which is rare. I also spoke with Lynn who was great as well. She gave me some other add on info but was not pushy. Mike is NOT you're "typical" sales guy. He truly cares about his customers and I would recommend him to anyone looking for a car. It was by far the smoothest car buying experience I've ever had.

    Does recommend this dealer

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  • Did what said they would do.
    July 16, 2017

    Great experience no pressure did everything they said the would plus more. Helen was very professional. Had to bring the truck to have a couple it...


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    Great experience no pressure did everything they said the would plus more. Helen was very professional. Had to bring the truck to have a couple items repaired. Was given a loaner car. First time I enjoyed buying a car!

    Does recommend this dealer

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  • Outstanding Service
    July 10, 2017

    Northtowne Volkswagen is an awesome place to do business. The facilities are clean and friendly. Mike is the best! He makes sure he understands...


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    Northtowne Volkswagen is an awesome place to do business. The facilities are clean and friendly. Mike is the best! He makes sure he understands what your needs are and fills them. Lynn is fantastic at explaining and expediting the paperwork. I recommend Mike to everyone. He makes the car buying experience painless.

    Does recommend this dealer

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  • Quick and honest!
    July 5, 2017

    Helen did a fantastic job listening for my requirements in a vehicle to find the car for me. Compared to our dealers that just tried to sell me th...


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    Helen did a fantastic job listening for my requirements in a vehicle to find the car for me. Compared to our dealers that just tried to sell me the first car I glanced at. Instead of having a "show" of finding deals, Helen immediately pulled up my options on vehicle incentives and deals to get the bottom line. Her no nonsense approach was a refreshing breeze after dealing with numerous slimeball salesmen. She even contacted me about an upcoming incentive to get a little extra off before it was even online. Thanks Helen. Lynn made the paperwork a breeze. She was patient enough for all my questions. I could not ask for a better overall experience.

    Does recommend this dealer

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  • Easy and great customer service!
    July 1, 2017

    Helen Perry was extremely helpful, nice and bent over backwards to help me leasing my new car. She has amazing customer service, was extremely fri...


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    Helen Perry was extremely helpful, nice and bent over backwards to help me leasing my new car. She has amazing customer service, was extremely friendly and personable, and made the whole process super easy and enjoyable. Anyone in the market for a new car, you won't be disappointed with this VW and their employees!

    Does recommend this dealer

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  • Great service!
    June 13, 2017

    Mike Lopez was so helpfu. Not only did he deliver, he gave great advice. I had zero problems and would recommend Mike and this dealership to anybo...


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    Mike Lopez was so helpfu. Not only did he deliver, he gave great advice. I had zero problems and would recommend Mike and this dealership to anybody. Glad I came to this place!

    Does recommend this dealer

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  • Beyond Pleasant Experience!
    June 5, 2017

    Didi Lazarus and staff at Northtowne Volkswagen made our car buying experience incredible. We are thrilled with our new Passat and appreciate the ...

    Northtowne Volkswagen

    It's wonderful to have GREAT customers like you to write such awesome reviews! We appreciate your business and remember. Northtowne is " Where Nic...


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    Didi Lazarus and staff at Northtowne Volkswagen made our car buying experience incredible. We are thrilled with our new Passat and appreciate the drama-free, smooth process provided by this dealership!

    Does recommend this dealer
    Northtowne Volkswagen

    It's wonderful to have GREAT customers like you to write such awesome reviews! We appreciate your business and remember. Northtowne is " Where Nice People Buy Cars from Nice People".


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  • Big help when I needed it most.
    June 2, 2017

    They've got an All-Star staff at Northtowne VW. I met Helen for the first time a few days ago and now I feel like we're friends. She looked out fo...

    Northtowne Volkswagen

    Thank you so much for the GREAT review and kind words about Helen. We are so happy that you are happy. I guess that's where we get our slogan. "Wh...


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    They've got an All-Star staff at Northtowne VW. I met Helen for the first time a few days ago and now I feel like we're friends. She looked out for my needs and interests and helped me trade a problem car for just the right car for me and my family. She didn't hesitate to ping me any time there was something I should know while working out the specifics. I'll be sending anyone in the market her way.

    Does recommend this dealer
    Northtowne Volkswagen

    Thank you so much for the GREAT review and kind words about Helen. We are so happy that you are happy. I guess that's where we get our slogan. "Where Nice People buy cars from Nice People"! Thank you for your business.


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  • Great experience
    May 19, 2017

    Loved going here. Helen called when she had something that she thought would be perfect for my family. She was right. Truly went out of their way ...


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    Loved going here. Helen called when she had something that she thought would be perfect for my family. She was right. Truly went out of their way to get us an affordable and nice vehicle!

    Does recommend this dealer

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