Firelands Chevrolet Buick Norwalk

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
15 lifetime reviews.
  • 4.0 out of 5
    April 20, 2021

    Very friendly dealership. Had no problem at all. I would recommend them to anybody

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 24, 2021

    Bought a used equinox from them two weeks ago. I kept hearing that the sticker price is the price to be paid even if it’s a friend or family member. They... would not even include one oil change, car wash, or windshield wiper blades that I’ve had to already replace. Within two weeks now the brakes are squealing. Young inexperienced Logan the salesman kept pushing the car and asking if we can make a deal. Very poor customer service and unprofessional staff. I highly regret my decision to go there.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2021

    Excellent experience ,easy purchase process, great salesperson Tom. Staff all super friendly stayed open past hours so I could make my purchase. Thrilled... , Happy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 23, 2020

    I was upset after I put the down payment down thinking I was getting a car just to find out that I didn’t get approved I received a check back for $2000... after I clearly gave $2000 in cash so I cash the Check and only got 1960 but I was very upsetNot to mention it took two days for nothing

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2020

    The attention to customer satisfaction is unequalled. We were so impressed with the relaxed, friendly atmosphere, yet the business part of the transaction... was so efficient and pressure-free. Our thanks to Pat and his whole crew!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 23, 2019

    Excellent sales team. Willing to go above and beyond for there customers!!! They will fight to get you the best price on the vehicle you want with no pressure.... Best car buying process you will ever deal with!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2019

    the team is always helpful what ever I need done. They are quick and efficient.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2019

    Excellent service and overall great experience. Shawn has my truck picked up and dropped back off after completing my oil change/tire rotation. Couldn’t... ask for a more convenient and smooth process. Keep up the good work!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 23, 2019

    Excellent place to buy and for repair .I had to use the body shop after i purchased new in feb .I had a little fender bender but they took care of me from... buying to repairing .Excellent service .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2018

    I was not rushed. All my questions were answered. It was a very pleasant experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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