Firelands Chevrolet Buick Norwalk

Fantastic service and buying process. Tom Biddlecomb is the man to ask for. Very knowledgeable throughout the buying process and helpful after purchase.

Very friendly dealership. Had no problem at all. I would recommend them to anybody

Bought a used equinox from them two weeks ago. I kept hearing that the sticker price is the price to be paid even if it’s a friend or family member. They would not even include one oil change, car wash, or windshield wiper blades that I’ve had to already replace. Within two weeks now the brakes are squealing. Young inexperienced Logan the salesman kept pushing the car and asking if we can make a deal. Very poor customer service and unprofessional staff. I highly regret my decision to go there.

Excellent experience ,easy purchase process, great salesperson Tom. Staff all super friendly stayed open past hours so I could make my purchase. Thrilled , Happy

I was upset after I put the down payment down thinking I was getting a car just to find out that I didn’t get approved I received a check back for $2000 after I clearly gave $2000 in cash so I cash the Check and only got 1960 but I was very upsetNot to mention it took two days for nothing

The attention to customer satisfaction is unequalled. We were so impressed with the relaxed, friendly atmosphere, yet the business part of the transaction was so efficient and pressure-free. Our thanks to Pat and his whole crew!

Excellent sales team. Willing to go above and beyond for there customers!!! They will fight to get you the best price on the vehicle you want with no pressure. Best car buying process you will ever deal with!

the team is always helpful what ever I need done. They are quick and efficient.

Excellent service and overall great experience. Shawn has my truck picked up and dropped back off after completing my oil change/tire rotation. Couldn’t ask for a more convenient and smooth process. Keep up the good work!!

Excellent place to buy and for repair .I had to use the body shop after i purchased new in feb .I had a little fender bender but they took care of me from buying to repairing .Excellent service .