Reviews

Average Ratings

4.6
20 lifetime reviews. Includes reviews of Holiday Ford from DealerRater.com
  • New F-150
    August 22, 2017

    Upon entry to the store we were pleasantly greeted by a receptionist who then quickly passed us onto a sales associate. It was noon time in the m...


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    Upon entry to the store we were pleasantly greeted by a receptionist who then quickly passed us onto a sales associate. It was noon time in the middle of the week, so Dave Witt listened to our purchase thoughts on wants and needs and very quickly showed us several vehicles they had that might be what we were looking for. It was nice to see a good variety of vehicles and options in so quick and friendly a fashion during a lunch break from work. We were out of there very quickly but set up a time to return after further thought. We returned a couple of days later on a Friday afternoon and obtained a new F-150 in a very painless and fast process. The no haggle price was very acceptable; the entire staff (both sales and finance) were very friendly, helpful, and informative; and there was no pressure to purchase at any time. I would highly recommend a visit to this dealership should you be looking for a new Ford product!

    Does recommend this dealer

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  • Trade in and new purchase
    August 21, 2017

    Professional, courteous, non-aggressive sales team that truly want to help you find what you want! Pricing is VERY reasonable. My wife and her f...


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    Professional, courteous, non-aggressive sales team that truly want to help you find what you want! Pricing is VERY reasonable. My wife and her family have purchased several cars that have been extremely reliable. This is my first car through Holiday and without question, I will be back.

    Does recommend this dealer

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  • repeat customer

    The Service Department is excellent, the only complaint is that the shuttle does not go to Brownsville and when I schedule I have to plan so that ...


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    The Service Department is excellent, the only complaint is that the shuttle does not go to Brownsville and when I schedule I have to plan so that someone can drop me off and pick me up

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • holiday ford

    they worked with me to stay within my budget. over all they put me in a new car for a price I could afford.


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    they worked with me to stay within my budget. over all they put me in a new car for a price I could afford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 15,000-mile service Escape

    Excellent service! Pleasant experience! Great popcorn and cookies...

    Dealer Response

    Thank you for the awesome review, Michael! We are so happy to hear that you found our services to be excellent and that you had a pleasant experie...


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    Excellent service! Pleasant experience! Great popcorn and cookies...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the awesome review, Michael! We are so happy to hear that you found our services to be excellent and that you had a pleasant experience. We hope this finds you well and we can't wait to see you again soon, even if it's just for some popcorn and cookies! Thank you for your business!


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  • oil change

    Waited a little long wash job could be better other wise everything was just fine

    Dealer Response

    Thank you for the great review, Royce! We know how busy our customers are and we want to help them out as fast as we can to get them back out on t...


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    Waited a little long wash job could be better other wise everything was just fine

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Royce! We know how busy our customers are and we want to help them out as fast as we can to get them back out on the roads. Because of that, we'll continue to do our best all while doing it in a timely manner as well. We hope you have a great rest of your day and we can't wait to see you again soon! Thank you for your business!


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  • Oil Change

    While I have never had issues with an oil change (or anything to this point) at Holiday Ford, I will have to say we had a let down this past exper...

    Dealer Response

    Hi Kari, we are sorry to hear about your past experience with our service department. We deeply care about our customers and would like to help ge...


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    While I have never had issues with an oil change (or anything to this point) at Holiday Ford, I will have to say we had a let down this past experience. The next morning after the oil change, on my way to work, I heard a "tick tick tick" coming from the front of my car. The faster I went the worse it got. I thought it was my tire rubbing against something (since the tire was off at my oil change for another issue..) so I turned around and went home. My husband took my car for a ride and heard the same noise. After doing some investigating, here the splash shield was dragging on the ground! Either the tech forgot to put all the screws back in, or they were so rusty they came right out (which he should have just replaced them!) Now I have a scratched up splash shield, and my husband had to rig something up since we can't find the correct screws to fix it properly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Kari, we are sorry to hear about your past experience with our service department. We deeply care about our customers and would like to help get things figured out. If you could give us a call at 855-843-2515, we would love to hear more about the situation and do all that we can to fix the problem.


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  • Tire Issue Resolved

    I had a tire issue that needed to be resolved and did not have an appointment. I was fitted into the schedule and my tire was replaced under warr...

    Dealer Response

    Hey there Rick, thank you for the awesome review! We couldn't be happier to hear that we were able to take good care of you and your vehicle durin...


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    I had a tire issue that needed to be resolved and did not have an appointment. I was fitted into the schedule and my tire was replaced under warranty, with a loaner being provided. The work was done on time and the service staff were just great. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hey there Rick, thank you for the awesome review! We couldn't be happier to hear that we were able to take good care of you and your vehicle during your last visit with us! It's very important to us that we do everything that we can for our customers to give them the best, top notch services that we can provide. We hope that you and your replaced tire are doing well and we can't wait to see you again soon! Thank you for doing business with us!


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  • Service

    Even tho I had to comeback a second time to have something finish. They still gave me good service.

    Dealer Response

    Thank you for the kind review Kyle! We're sorry to hear about having to come in a second time, but are happy to hear you continued to receive grea...


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    Even tho I had to comeback a second time to have something finish. They still gave me good service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the kind review Kyle! We're sorry to hear about having to come in a second time, but are happy to hear you continued to receive great service! We appreciate you sharing your experience!


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  • Smooth routine service

    Another typical oil change. In and out quickly (done in 45 minutes), friendly staff and nice waiting facility.

    Dealer Response

    Thank you for the positive review Michael! We know how busy our customers can be and want to make sure we are as efficient as possible! We appreci...


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    Another typical oil change. In and out quickly (done in 45 minutes), friendly staff and nice waiting facility.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review Michael! We know how busy our customers can be and want to make sure we are as efficient as possible! We appreciate you sharing your experience and look forward to meeting your needs on the next visit!


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