Capital Auto Sales

Reviews

1.0 out of 5 1.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 9, 2018

    Bought a MB Metris Conversion here on 8/30/17. It was delivered to my home in NC on 9/14/17. The car was missing 2 packages worth about $5000 that it... was advertised with and I confirmed with the dealer, Dirk, that it had the equipment. It also has some damage to the rear end from an undisclosed major accident. It was also advertised as having a 5 year/100,000 mile Mercedes warranty, it did not. It only had the 3 year/36,000 mile warranty. They agreed to take the car back and unwind the deal but the next day, the owner of the dealership basically told me “too bad so sad” and that it was mine. 80 days later, they have my trade in and have not paid it off, the van has not been registered with the DMV, and they have ignored all communication attempts from me and my attorney. Everything was a lie, worst experience I have ever had buying a car. We actually filed a lawsuit and won and now they have “lost” my trade ins. These guys are crooks. Literally. The 2 guys I dealt with are apparently sitting in jail awaiting fraud and embezzlement charges. Run fast and far!!!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 8, 2016

    Easy to talk to. Nice facilities. Follow up by sales the next day. Did not buy, but would consider going there in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 25, 2016

    I was not able to purchase yet as I am still exploring my options between buying a car or waiting and buy a house first to stop renting however when I... am ready I would defiantly go back to them.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 11, 2015

    I had horrible credit, got approved and less payment than I expected

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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