The Autobarn Mazda Evanston

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Reviews

Average Ratings

4.6
239 lifetime reviews. Includes reviews of The Autobarn Mazda Evanston from DealerRater.com
  • Always great service
    May 15, 2017

    I brought my car in for an oil change on a Saturday. Needless to say they were very busy. Reena Parmar was amazing, from the moment I arrived. She...

    The Autobarn Mazda of Evanston

    Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is ...


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    I brought my car in for an oil change on a Saturday. Needless to say they were very busy. Reena Parmar was amazing, from the moment I arrived. She immediately welcomed me and began to process my information. It took a little longer for my service because it was so busy but Reena kept me updated. She made it so I did not mind waiting. This is why I go to the Autobarn, customer service is always the best.

    Does recommend this dealer
    Came in for service or repair
    The Autobarn Mazda of Evanston

    Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Regards, The Autobarn Mazda of Evanston


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  • Mazda CX 5

    Great people and excellent service. The employees at The Autobarn of Evanston made the experience of shopping for a new car painless, comfortable,...


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    Great people and excellent service. The employees at The Autobarn of Evanston made the experience of shopping for a new car painless, comfortable, and exciting. I am glad to have had the opportunity to meet multiple employees affiliated with The Autobarn of Evanston and everyone I encountered was helpful and readily willing to explain in detail whatever questions came to mind.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional and accommodating

    Ryan Straz and Jonathon were very accommodating and professional.


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    Ryan Straz and Jonathon were very accommodating and professional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Helpful, pleasent, professional
    May 3, 2017

    Juan Vargus was very helpful and made me feel that the Dealership and auto service would stand by their products. I very pleasent experience. He...

    The Autobarn Mazda of Evanston

    Thank you for providing us with a review of your experience. We are delighted to hear that we were able to match you with the right car. Have fun ...


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    Juan Vargus was very helpful and made me feel that the Dealership and auto service would stand by their products. I very pleasent experience. He went a step further and taught me a few things I didn't know about my new car.

    Does recommend this dealer
    The Autobarn Mazda of Evanston

    Thank you for providing us with a review of your experience. We are delighted to hear that we were able to match you with the right car. Have fun showing off your new car!


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  • Easy service experience
    May 2, 2017

    My CX-7 is very temperamental when it comes to non-routine maintenance. So when the check engine light came on and stayed on, I scheduled a servic...


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    My CX-7 is very temperamental when it comes to non-routine maintenance. So when the check engine light came on and stayed on, I scheduled a service appointment at Autobarn. Despite not knowing ahead of time that the service center had moved, the service went better than expected. During the initial inspection, another issue was discovered that could have been very costly to me. Reena Parmar searched open recalls and was able to provide that repair to me as part of a warranty recall. She even made sure I had a loaner to drive while the car was being serviced (which is necessary for me, now that their service center is not close to the L or Metra). Thank you, Reena Parmar.

    Does recommend this dealer
    Came in for service or repair

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  • Good job

    Excellent service, always satisfied there. Managers doing great job

    Dealer Response

    Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! W...


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    Excellent service, always satisfied there. Managers doing great job

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.


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  • Mazda = professional

    Simon Kim at the Autobarn was very helpful. It was a tricky situation with several repairs needed at one time, but everything was completed to sat...


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    Simon Kim at the Autobarn was very helpful. It was a tricky situation with several repairs needed at one time, but everything was completed to satisfaction.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Aidan McCarthy
    April 27, 2017

    Aidan was very professional and friendly when I brought my Mazda 3 in for routine service. She actually took care of me the day before too, when ...

    The Autobarn Mazda of Evanston

    Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another grea...


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    Aidan was very professional and friendly when I brought my Mazda 3 in for routine service. She actually took care of me the day before too, when I brought my CX3 in for service.

    Does recommend this dealer
    Came in for service or repair
    The Autobarn Mazda of Evanston

    Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you.


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  • Tire pressure

    I have my Mazda 3 serviced regularly. Recently my tire pressure light went off on Easter Sunday and wouldn't let up. Checked tires myself and coul...


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    I have my Mazda 3 serviced regularly. Recently my tire pressure light went off on Easter Sunday and wouldn't let up. Checked tires myself and couldn't make heads or tails of it. Simon Kim checked it out and resolved the issue explaining that when the temp goes up fast the pressure can go up fast. Thanks for speedy clarification

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Efficient and Friendly Service

    Whole process was very well run. Simon Kim very helpful and was able to answer all questions. Maintenance and repairs were completed as promised...


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    Whole process was very well run. Simon Kim very helpful and was able to answer all questions. Maintenance and repairs were completed as promised and on time. Only negative is location of the service facility. Could use a pedestrian exit to get to the mall.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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