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Reviews

Average Ratings

4.1
98 lifetime reviews.
  • Scarsdale Ford is wonderful!!

    I dealt with Chris Sorgi who was very courteous and helpful in assisting me with my trade in and leasing a 2015 Ford Escape. I have had my car a f...


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    I dealt with Chris Sorgi who was very courteous and helpful in assisting me with my trade in and leasing a 2015 Ford Escape. I have had my car a few days and am loving it!! Thanks!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Ford Escape purchase at Scarsdale Ford

    Jairo made this the easiest, most pleasant car buying experience ever. Traded in a Kia Sorrento less than 2 years old because of quality issues A...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Anthony Shaw.


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    Jairo made this the easiest, most pleasant car buying experience ever. Traded in a Kia Sorrento less than 2 years old because of quality issues AND the worst dealer service imaginable. The Escape is great and the Scarsdale Ford service is outstanding.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Anthony Shaw.


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  • Scarsdale Ford

    Always have a great experience going into the Scarsdale Ford dealer


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    Always have a great experience going into the Scarsdale Ford dealer

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Owner

    Sales person and manager treated me very friendly I will say perfect


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    Sales person and manager treated me very friendly I will say perfect

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Treatment of Customer

    I had an appointment to fix two recalls. (2011 Mustang Coupe) 15V-319--16B23--Replace Throttle Body--Driver Side airbag inflator. They replaced th...


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    I had an appointment to fix two recalls. (2011 Mustang Coupe) 15V-319--16B23--Replace Throttle Body--Driver Side airbag inflator. They replaced the Throttle Body but didn't have the parts to replace the air bag inflator. When I asked the service manager about why make an appointment for me when they didn't have all the parts in stock he just shrugged his shoulders and said I would have to come back again. We had and some words and he said if I didn't like it go have my car serviced someplace else.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Treatment of Customer

    I had an appointment to fix two recalls. (2011 Mustang Coupe) 15V-319--16B23--Replace Throttle Body--Driver Side airbag inflator. They replaced th...


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    I had an appointment to fix two recalls. (2011 Mustang Coupe) 15V-319--16B23--Replace Throttle Body--Driver Side airbag inflator. They replaced the Throttle Body but didn't have the parts to replace the air bag inflator. When I asked the service manager about why make an appointment for me when they didn't have all the parts in stock he just shrugged his shoulders and said I would have to come back again. We had and some words and he said if I didn't like it go have my car serviced someplace else.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing Customer Service (from a 3rd time buyer)

    Bought my last three cars from Scarsdale Ford. I love this team. They are totally focused on helping me find solutions, a fair offer and a seamles...


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    Bought my last three cars from Scarsdale Ford. I love this team. They are totally focused on helping me find solutions, a fair offer and a seamless customer experience. I couldn't ask for more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Scarsdale Ford

    Excellent staff. Will even let you turn the TV off if no one is interested in watching it.


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    Excellent staff. Will even let you turn the TV off if no one is interested in watching it.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • scarsdale ford

    attentive service, good communication, not pushy salesman


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    attentive service, good communication, not pushy salesman

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome Dealership & Staff

    I am so happy that I went into this dealership to purchase my 2015 Ford Escape. The buying & credit process was so easy and not stressful. The sal...

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Maria! We try to provide all of our guests with a great atmosp...


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    I am so happy that I went into this dealership to purchase my 2015 Ford Escape. The buying & credit process was so easy and not stressful. The salesman, Scott had good product knowledge concerning the Ford product. Kevin the Manager was a very nice man when it came to closing the deal. I am thrilled that I got my car & would definately recommend this dealership to anyone!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Maria! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!


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