Morrie's Brooklyn Park Nissan

(4.0) 594 reviews

Dealer on Cars.com since February 2016

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.0
594 lifetime reviews. Includes reviews of Morrie's Brooklyn Park Nissan from DealerRater.com
  • Do Not Waste your Time Trying To Purchase A Car.

    I have been trying to purchase a new Nissan from this dealer since Saturday. I have left multiple messages, email and phone. All the way from the inte

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    rnet sales person Miranda Fann ( Which I have all copies of, for all to see that want to see ). Excuses include, but not limited to the following. Busy in the store, GM was gone, All sales persons in meeting and on & on & on. If it was an issue that for some reason you didn't want my trades I would of happily moved on A long time ago. Finally after (12) emails and (3) no return calls I have decided to move on. FYI, I am a Regional Sales Manager for the largest privately owned class 8 OEM dealer group in the upper midwest (28) locations. If I ran my dealerships like you run yours, I would be out of business. Thanks again for the life lesson you taught me. I am using my experience with your dealership to train my sales personnel on how not to treat a customer. FYI, Do not attempt to contact me in regards to this issue. Since You did not have the courtesy to contact me in the past. I have attached my real name to this review as I have no reason to type these unkind words and then hide behind A false screen name ( see below name request ) It allows you enter a screen name and you do not have to enter your real name. PS I will also be posting this on my Linked account in to which I have over 2,500 contacts. Best Regards, Rick Klemme

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Please accept our apology for our untimely or lack of communication in handling your vehicle interest. You are right in that there is no excuse for n

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    ot getting back to you on this. It is unacceptable and we appreciate your bringing this to our attention so that we may improve in this area of our business. We certainly would still love the opportunity to earn back your trust by promptly getting you information to assist you in making an informed car-buying decision. Please let us know if there is anything we may do to improve your opinion of us. You may reach out directly to our Customer Relations Manager, Jennifer Kay, who is happy to help. Her direct email is Jennifer.kay@morries.com and her direct dial is 763-765-1523.


  • JERKS!!!

    Complete jerks don’t waste your time. Was rude. Didn’t want to earn my business at all. I would rather go 1000 miles away then deal with these people

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we're so sorry that your recent experience didn't live up to your expectations. At Morrie's we work very hard to provide a car buying experienc

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    e that is fun, different and pressure free. That's exactly why we created our Buy Happy program. To better understand your pain points, we'd appreciate if you reach out to jennifer.kay@morries.com to elaborate on your experience in more detail.


  • RUDE AND DISRESPECTFUL

    Called in to make a cash offer on the car salesman didn’t want to even involve his manager as I requested then hung up on me. DO NOT DO BUSINESS HERE

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    !!

    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    As part of our Buy Happy Promise we provide our best price first, pure and simple. We clearly mark all of our vehicles with that price and make that

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    price available to every consumer regardless of whether they lease, finance or pay with cash. By doing so we take the haggle out of car buying and eliminate one of the biggest pain points shoppers have with the car buying process -- haggling. While our best price first, no-haggle approach isn't for everyone, we find that most of our customers find it to be refreshing.


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Service & Repair

Service Reviews

4.0

158 lifetime reviews of the Service Department.
Includes reviews of Morrie's Brooklyn Park Nissan from DealerRater.com

  • Always excellent customer service!

    I'm impressed that every employee I am in contact with at Morrie's is so customer focused. When I take my car in for service, it's done on time, with

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    follow up the next day. I highly recommend.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Unexpecting long oil change

    I waited close to 2 hours just to have my vehicle serviced for a scheduled oil change (Buy Happy Oil Change). This was a Thursday afternoon and there

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    were only 2 other vehicles ahead of me at the time. After an hour and a half, I had to seek out Scott H. to get an update on my vehicle. Although Scott was friendly and forgiving, I wished he would had communicated that my vehicle was still being serviced after the one hour mark so that I could reschedule my following events. I will think twice about getting my oil changes at this location the next time my vehicle is due.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since February 2016

Morrie's Brooklyn Park Nissan
7875 Brooklyn Blvd Minneapolis, MN 55445
New (612) 568-0842
Used (612) 568-0831
Service (612) 568-0890
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