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I had service of my Mercedes through Mercedes Benz of Clear Lake with Antonio as the service advisor. Both the service and the advisor, Antonio, were... excellent and I would go to this dealership for future repair work.
Thank you for your review, it is greatly appreciated and we look forward to welcoming you back in the future.
Great dealership, excellent customer service. I've been buying Mercedes Benz for over 30 years and these people are the best. My service advisor, Patrick... on a scale from 1 to 10 gets a 12,
Thank you for your kind words for our staff, we appreciate it!
My expectations finding a late model, low mileage Certified Pre-Owned Mercedes Benz vehicle were exceeded, especially easy and enjoyable working with Shannon... Stem of Mercedes Benz of Clear Lake! He was most importantly "professional" from start to finish, very detailed and informative in all ways explaining the value, advantages and benefits of purchasing a Certified Pre-Owned vehicle. I would encourage anyone to consider working with Shannon! On a scale of 1 to 10 with 10 the highest, being a demanding consumer, I would rate my experience working with Shannon as nothing less than a 10!! I also worked with Fidencio Leija, David Silva and Derrick Gray, all were very helpful and service oriented. I normally refuse to complete surveys of this nature, but in this case feel my experience can benefit and encourage others to give Mercedes Benz of Clear Lake a chance to earn their business!!
Thank you Bob for the kind words about our team! It is always great to hear that we were able to make a customer's car buying experience truly excepti...onal! We thank you for your business and look forward to your next visit!
My service recieved was Great! Mr Trent customer service was magnificent!.. He kept me informed about what's going on and I felt comfortable with his services..
Thank you, Jackie, for your kind words about Mr. Trent! We are very happy to hear that we were able to provide you with an enjoyable service experienc...e!
Absolute top notch service. All dealerships should be as dedicated to customer satisfaction. The entire staff goes above and beyond the level of service... I have ever experienced at any other dealership.
Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Mercedes of Clear Lake has always been upfront and open about repairs that are being done. As long as I own a Mercedes I will use MB Clear Lake for repairs... or future purchases.
Thank you for the feedback. We thank you for your business and look forward to your next visit!
Waiting room leaves a lot to be desired! It’s small and uncomfortable. Snacks were depleted. There is also too much paper involved with checking out! I... counted about 10 trees used to check me out.
Zeke is great, time was shorter than predicted, car was in perfect shape, I was very pleased. I would never go anywhere else for service.
Thank you for your kind words for Zeke, we appreciate it! We thank you for your business and look forward to your next visit!
Scott was awesome! Made my process of buying my son’s dream car a reality. Will definitely send friends and family for purchases. Scott is by far the... best in the business!
Congratulations on your new car, Kalani! Thanks for the review and kind words for Scott and we hope you loved your new vehicle for years to come.
Had the best first time car shipping experience with Mercedes and Andrea! They made sure I knew exactly what was going on. Never going anywhere else!
Congratulations on your new car, Nataly! Thanks for the review and kind words for Mercedes and Andrea.