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Friendly Auto Gallery

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thanks for everything

This was my first time finding a car and Gelson was very nice and helpful for me. He made it very simple and hopefully I won't regret anything. I'm very excited for my car and to drive it home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Frustrated

I brought a Pontiac Gt6 from them and the first week I got it the car started giving me problems. When I press the gas to go it would hesitate and then jerk and go.. It only did this when I came to a complete stop and when I press the gas to go. I took my car to Amaco and they said I needed a transmission, the warranty people did as well. Paul at friendly auto said they would fix it but never did. They had my car all summer and it's still doing the same thing I dropped it off for back in May. They also said they fixed my brake (abs) issue but that's doing the same thing to. They also changed my tires out and gave me messed up ones.. They gave me two loaner cars to drive that didn't match what I brought and my husband messed up one but I've been doing everything I'm suppose to including paying my car payments. I've had loaner cars for nothing cause my car still isn't fix. They say they did me a favor but all they done was lie to me especially when I've been nothing but upfront and honest with them. Can someone pls help me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Like the name says, very Friendly!

I had the BEST experience at Friendly Auto Gallery! I spent all summer searching for a dependable car that I both like and could afford (I'm a single mom). Having searched the city for two months, I was becoming less than optimistic. On the advice of a coworker, I looked at Friendly's website and found several cars I liked. Despite the fact that the dealership was not close to my house, I went to test drive those cars that weekend and drove home in a really nice Land Rover. The salesman was really nice, and actually knew a lot about cars. The financing was quick, easy, and very reasonable (They matched me with Gateway One Lending). I am a VERY happy customer, and I'll definitely make all future purchases with Friendly Auto Gallery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Another Review

Wow, here once again. After buying my first car from these guys, only two months later it was totaled in an accident and I was once again in search of a new car. I didn't even bother to look around, I went right back and told them what happened and they actually were able to find me the same car! I am truly grateful to the whole staff for going out of there way for me. These guys are truly the best and highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great!

My car was not doing so well and my parents found a car here and two days later it was mine. I had been to a few dealers and when you tell them you are just looking they will seriously not leave you alone. Here both Mitch and Cardoso were super friendly and didn't pressure me to buy for one second. They kindly worked with me and I would absolutely recommend them to anyone! These guys are truly a friendly auto gallery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service!

We worked with Paul to buy a 2015 Subaru Outback for thousands less than it would have been at a Subaru dealership. Not only was it a no pressure atmosphere, Paul went out of his way to help us get the car at a price and payment that worked for us. If you are looking for a used car you should definitely give these guys a look!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nice folks, fair deal

I just got in from buying a car from these guys. Seeing a car I wanted, my wife and I set aside some money and the next day set out to pick it up. The dealer wanted more than we had, but a little negotiating got us to a price we could both stand and me on my way home in a car I've wanted for some time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

This company really lives up to there name. Everyone here is so friendly. From the time I put my application online, I got a call from Mr. Gelson the next day and he made my buying process sweatless. He told me don't worry about anything and that he promised me that everything was gonna be fine and that he would get me into a vehicle and for some reason I believed him and had peace with the whole process. I'm happy to say that I drove home my GT6 convertible yesterday 3/15/16, Mr Gelson kept his promise. All I had to do was go there sign papers and get my keys to my car!!! Thank u Mr. Gelson and Friendly Auto Gallery and Joanna, she was nice and helpful too. I would highly recommend these guys...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my ride

Looking high and low for a used car for my college daughter. Went to look at another car on the lot. Daughter didn't like so we looked at another car on the lot. Felt like we got a good deal and the car was in immaculate condition. Paul the owner was great to work with and the salesrep was as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Customer Service

Our experience at Friendly Auto Gallery was great. The staff was friendly,their name most definitely describes them. They made us feel welcome by offering our son a hot chocolate and we felt comfortable there. Every car we drove was in great condition. We had an overall great experience and would definitely recommend and we would definitely come shop here again. Thank you Friendly Auto Gallery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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